Shipping

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Ive sold these shoes and in the description i stated theres no original box but the buyer wants box

He's already payed for the shoes. In the description I stated that there is no box and now he wants the box when I'm about to drop the shoes off at the department with no shoe box. The shoes are packaged with cardboard into a box, protected but no or...

Lost Item Claim with UPS (bought shipping label through Ebay)

I am a seller, I sold an item and bought the UPS shipping label through Ebay. UPS lost the item. File a claim. First I could not file the claim because UPS considers EBay the shipper since they have the account with UPS. I finally figured out how to ...

Resolved! Shipping labels

I apologize if this post is a repeat. I thought I posted it a few days ago, but, can't find it. What is the cost of buying a shipping label from Ebay? I thought there was a discounted price from what the actual price is to ship an item. I was charged...

Do Freight forwarders repackage items before reshipping?

I'm curious if anyone knows whether freight forwarders routinely open packages and repackage before shipping them to their next destination. I wouldn't care if they repackage as carefully as I do, but I'd be really unhappy if their repackaging caused...

Opting Out eBay International Shipping only for a certain item

Hi, I would like to use eBay International Shipping for the most of my items. However, sometimes I sell items that can't be shipped internationally. For example, I'm selling an alligator watch strap which is prohibited to ship Internationally due to ...

were changes made to shipping I didn't have to create a policy myself totally lost now

I never needed to add a shipping policy of my own so now I'm lost I just started and have been using calculated shipping and today it's requiring me to design my shipping policy confused help please.

Resolved! Shipping method changed with purchase. How do I avoid this?

I pre package hats in a priority box. The item cost is adjusted to suit the more expensive shipping. I got my first sale with the shipping method changed to first class. I could have changed the label, but instead switched boxes since I wasn't sure w...

International shipping from US

How do i change from US shipping to international shipping on r a listing has been created?

First "international" shipping

I have sen mixed on if this falls under the global shipping program or not, but I have an item I am shipping to an APO address. During the shipping label printing process, it prompted to provide some data for a customs form. I provided that, from wha...

ESUS tracking/eBay Delivery Services

Today I shipped a 2 ounce 7x5x1 Metallic Bubble Envelope using Ebay Standard Envelope. I had sold 3 Pennies to the same Buyer. When I setup the Auctions I had the choice of using USPS First Class Mail Large Envelope for $1.63 which is what the Buyer ...

Resolved! Where to find name and address to copy and paste

I can't seem to find a way to copy and paste a name and address for a buyer on any of the multiple pages it shows on. My penmanship isn't always the greatest so I prefer to use my printer. On the view order option for the item I have to click/copy an...

USPS requires but does not accept signature confirmation outside US

I am from EU and bought an item from the US with eBay International Shipping and received this message from USPS: "Reminder: This Item requires a signature for delivery. If you can't sign in person, you can sign digitally with Electronic Signature On...

Suspicious Buyer Address

The Buyer’s registered address on eBay is a convenience store - part of a national franchise. However, when I tried to verify the address on the Company website I discovered the franchise had been closed in 2017. There are several other branches list...

Help Needed: eBay Currency and Shipping Settings Defaulting to US Instead of UK

Hi everyone, I’m reaching out to the community for help with a recent issue I’ve encountered on eBay. As a UK-based seller, I’m experiencing an odd problem where my listings are suddenly displaying prices in dollars ($), and my shipping options are s...

Buyer claims address entered is not the same that was in order details

I sent an order to the shipping address in the order details. Soon after UPS reported it was delivered the buyer informed me that we did not send to the address the buyer entered in the order. I messaged the buyer a screenshot of the order details an...