Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

shopping cart causes lost sales---ebay induced

Here is ANOTHER ON TODAY! and yes I will keep posting these until you fix the cart, or ebay starts paying for the lost sales they cause... "Morning, I have 27 cars in my cart. I'd like to make you a $48 offer for them. Thanks"(there is no cart showin...

Shipping and Damaged items

Has anyone successfully won a claim on insurance. I've been selling on multiple platforms for about three years. I've had a few damaged items in which I returned the buyers money. I've tried to collect on insurance boasted by eBay, but always told it...

Shipping internationally after item sold without ebays international shipping selected

I sold an item and the buyer is in the US Virgin Islands. When I set shipping in the listing it was for domestic only. How do I ship this item using ebays international hub? How do they know where it is supposed to go when I ship it to ebays hub and ...

eBay shipping is not working for me ~ getting a blank screen

I am getting a blank screen when I click on the ( paid - ship now ) button.Worked yesterday morning and stopped working in the afternoon and I am still down.Screen shots:click to shipgetting a blank screenBlank Screen that should be the shipping page...

How do I contact a real eBay employee?

I would like to talk to a person, an eBay employee.

HOW DO YOU COMBINE 5 SEPARATE BUY IT NOW ITEMS TO THE SAME BUYER WHEN PRINTING A SHIPPING LABEL SO A

HOW DO YOU COMBINE 5 SEPARATE BUY IT NOW ITEMS TO THE SAME BUYER WHEN PRINTING A SHIPPING LABEL SO ALL SHOW UNDER THE SAME TRACKING NO. / LABEL??

Ebay Calculated Shipping

I have been having issues with the calculated shipping. I almost always ship USPS just because it is more convenient for my situation, but have over a quarter of my sales these past couple months have buyers being under charged for shipping and it co...

Resolved! According to Local USPS Office: Delays Are Worst Then Initally Thought!***Ship FEDEX or UPS

After sending a post thru the community suggesting using Fedex or UPS due to shipping delays, I received some answers and gripes from other members.I live in a relatively small town.The information I am mentioning here is what I got directly from my ...

I haven't received my hotbox mig wire welding lead

Haven't received my hotbox mig wire welding lead

My package arrived in my country's customs missing 90% of it's information and I had to pay customs

As the title says a item I bought here got to my country's customs missing 90% of it's info the person printed the label correctly all my information in my profile is all there and yet it arrived with incomplete information and this is the first time...

I have UK in my list for international shipping, yet it does not show up to a UK buyer

I have called ebay, three different times now, and there seems to be no resolution except "we are working on it". I do not have UK as a country I do not ship to either, but it's now showing up in my list, using the great ebay international shipping s...

Buyer from UK wants me to ship via buyer's DHL account

I have the item available via EIS but the item does not show up in the UK. Uses 110 electrical plug might be the reason or just the category it is listed in. It is a $100 Power Distribution Unit. Anyways, buyer would like for me to ship using their D...

Technical Error with Return Label

I recently bought something as a guest on Ebay even though I have an account with the same email. I was sent the wrong item so I asked to return it. I've received an email with the linked to get my return shipping label but every time I click on it i...

Resolved! Recovering shipping cost for second label purchased

USPS returned package undeliverable when address was good. I purchased new label to re ship. How can I charge the customer for new label. He said he would pay for the new shipping. New label charge came out of my account.

Who to contact about EIS delivery problem? Amsterdam buyer wants to know where to pick up package??

Hello! I'm a seller in Texas. I mailed a vintage Barbie doll last month to a buyer in Amsterdam. It was done through Ebay's EIS. (I do have regular USPS First Class International shipping as my normal international shipping method, but a few months a...