Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Order to cancel by order due to wrong orddress

I was asked by the Buyer to cancel his order after he paid due to the wrong address which o did but it doesn't show cancelled

Anyone notice shipping label cost increase this week (July 29, 2024)?

I sold an identical item to the same buyer that I shipped to last week. Cost for FedEx Ground label was $10 higher than last week. But - Buyer was charged sane shipping as before.

User name is different than buyers real name problem

Hello For the speaker I purchased, my Ebay username was entered as instead of the buyer's name and surname information. For this reason, I cannot receive the product from customs in my country. I request you to update the recipient name as buyers nam...

Shipping Charge Errors in Auction Listings

Didn't see my first post make it up, so this could be a duplicate and I apologize if it is. I sell Trading Cards on eBay - thousands each year. In order to avoid losing between 25 and 40 cents per shipment in material costs, I use flat-rate shipping ...

Strange Ebay shipment from Ebay Headquarters?

I have in my UPS account a notice that I will be getting a 5lb package from this address....... Ebay Inc, 2025 Hamilton Ave , San Jose, CA, 95125-5904, US I currently have no outstanding orders from anyone, including non-Ebay. Does this make any sens...

eBay Standard Envelope Cost

I am selling a single postcard BIN for $19.99 + $1.15 shipping cost. Does this still qualify for eBay's Standard Envelope as the combined cost of the card plus shipping is over the $20 limit? Thank you in advance for your help!

Beware New Ebay Discount shipping policy hurts seller bottom line

Does everyone know that using the new Ebay discount shipping will cost sellers 13.25% more than what the buyer paid for their shipping? This will impact folks who sell low priced items that are heavy. To give you an example: I sold a $3 gift wrapping...

Recommended Mailing

How come eBay prompts me with USPS "Ground Advantage" as the recommended shipping service and not USPS Priority? and am I hurting my listing views by using priority over ground advantage - because this is the worst month I've had in over 4 years hear...

calculated shipping costs, do customers get ebay rates?

If I set up an ad with calculated shipping costs, does my buyer get the ebay discounted rate? or the standard (in-store) shipping rate?How can I change my ad to offer the ebay discounted rate?Thank you in advance

ordering a shipping label

I'm a bit confused with ordering a shipping label. Last time after I sold an item I was able to approximate shipping +handling before selling the item and then enter those specifics in to the fields before purchasing the final exact coast label. this...

Resolved! Is anybody else getting UNDERCHARGED Postage notices?

I'm tempted to use Pirateship or PP shipping. I just got a notice from EB that I was charged for undercharged postage.

Item marked as delivered by usps?

Hello everyone, Buyer bought an item from me and usps marked it has delivered. Seller is claiming that they checked their cameras and no item was delivered. Now the seller has opened a case wanting me to resolve that issue. I told them to wait a coup...

Resolved! Post office not delivering packages from China????

Over the years I've made many purchases from China and other countries and have had good experience overall. Currently, I've got 2 purchases that have not been delivered. One was purchased on March 13th. Today, that is 2 months ago. Tracking shows th...

The EBay Discounted shipping label program is a fraud

Sellers please use caution when using the eBay shipping labels. You think you are getting a discount by using them only to see additional monies snatched out of your account. UPS and Fed Ex are using their fraudulent dem weight math to adjust the cos...

Are posters regarded as Media Mail?

I just sold a large poster and was wondering if posters can be shipped as Media Mail? It's printed, has no writing and it's for an exhibit that closed a while ago.