Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Third Party shipping.

If its against Ebay money back guarantee policy to use a third party shipping service. Then why are buyers still allowed to leave Negative feedback when Ebay is the one who decided to rule its against the policy not the seller? Who else here thinks i...

Resolved! FedEx refuses to authorize pick-up on a package!

I sent a package $600 value via fedex with signature required (big mistake). The buyer is never home when they attempt delivery. The buyer has attempted to get fedex to hold for pick-up like any logical carrier would do. They refused because he didn'...

Not getting Ebay discount on shipping

I used the Ebay shipping calculator to determine the shipping cost of a 1 lb. box for ground advantage shipping. Box is 13x11x4 inches. The calculator didn't show what USPS charges would be, but in green it calculated $6.66. But when I went to print ...

SELLER DEMANDING MORE MONEY WILL NOT SHIP ITEM PAID FOR

I won an auction and paid for the item, 2 day's later the seller is demanding more money for the item I already paid for. Ebay just gives me the run around when I try to report it see below from the seller and I want the item. Now what do I do and h...

Free Shipping but a shipping charge added at checkout

This is a new one for me. Has anyone listed an item with free economy shipping then had a shipping charge of $9.99 added at checkout? Buyer did not choose a different shipping method nor pay for a faster option. If this is a glitch it's a bad one. Th...

can I exclude selling to western US because of high shipping?Especially California I'm on Eastern US

I end up making next to nothing because of the costs so high

Did Ground Advantage Rates Go Up Today?

I printed a label for four ounces Ground Advantage from California to Georgia and I was charged $4.36 by Stamps.com. I think this is the same charge I previously had. I heard the rates were going up today. Does anyone know if this is the correct amou...

Is there a cheaper way to ship items?

I really need to find a better way to make money on my items without killing the buyers with cost... I try to keep my items between 15 and 30 bucks. My $23 item made a profit of under $5 with the new shipping costs. I need some ideas here... It isnt ...

I want to add Signature Required on an item being shipped. How do I do this?

I want to add Signature Required on an item being shipped. How do I do this? I always print the label directly from the Ebay Sold Listing - Also how do I increase the insurance on an item ? Thanks!

The shipping Genius doesn't have any options for my size of parcel

I have no way out of the awful shipping Genius. It just displays the standard options, None of which match. I have gone into my ebay and created a shipping method but this doesn't display. Is there any other way of being able to put together a listin...

Resolved! USPS Ground Advantage Price Discrepancy

Hi all, I have been using Ground Advantage since it was introduced, but today I noticed a problem. I wanted to ship an item weighing three pounds in a 8”x8”x8” box. I had to change it to a 10”x8”x8” box. This raised the cost from $8.05 to $8.31, and ...

Fedex is overcharging

Fedex charged me $27 for a front driver side door panel for a 2014 camry which i posted on ebay for $125, two months later another customer bought the rear panel for $125 Fedex charged me $266 they said the panel weighs 90 pounds the whole door is le...

Lost in transition

I was just informed by eBay that a item that I shipped out was lost by the USPS and never got to the address is my fault, that I should make sure it gets to the address, I only print the buyers information on the shipping label, isn’t that why we pay...

Order hand delivered showing "Shipping overdue"

I hand delivered an shipment to a customer that is local to my area. I have no tracking number as I did not use a shipper. How do I modify an order to reflect shipped?

How do you change the default setting on shipping service?

Whenever I create a listing and go to put in the shipping service, the default is always USPS priority. Now that USPS ground has insurance and is slightly cheaper, I usually prefer to use that one but I do not know how to change the default to that s...