Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

My package arrived in my country's customs missing 90% of it's information and I had to pay customs

As the title says a item I bought here got to my country's customs missing 90% of it's info the person printed the label correctly all my information in my profile is all there and yet it arrived with incomplete information and this is the first time...

I have UK in my list for international shipping, yet it does not show up to a UK buyer

I have called ebay, three different times now, and there seems to be no resolution except "we are working on it". I do not have UK as a country I do not ship to either, but it's now showing up in my list, using the great ebay international shipping s...

Buyer from UK wants me to ship via buyer's DHL account

I have the item available via EIS but the item does not show up in the UK. Uses 110 electrical plug might be the reason or just the category it is listed in. It is a $100 Power Distribution Unit. Anyways, buyer would like for me to ship using their D...

Technical Error with Return Label

I recently bought something as a guest on Ebay even though I have an account with the same email. I was sent the wrong item so I asked to return it. I've received an email with the linked to get my return shipping label but every time I click on it i...

Resolved! Recovering shipping cost for second label purchased

USPS returned package undeliverable when address was good. I purchased new label to re ship. How can I charge the customer for new label. He said he would pay for the new shipping. New label charge came out of my account.

Who to contact about EIS delivery problem? Amsterdam buyer wants to know where to pick up package??

Hello! I'm a seller in Texas. I mailed a vintage Barbie doll last month to a buyer in Amsterdam. It was done through Ebay's EIS. (I do have regular USPS First Class International shipping as my normal international shipping method, but a few months a...

EBAY and USPS SCAN form.

EBay doesn't have ( the USPS SCAN form second page ) that shows the tracking numbers of the labels related to that scan form itself.

Fed ex makes so much money in overcharging shipments making false weight

This package was verified to be only 9 pounds when it was given to the employee that weighs the package when you drop it off and was given a receipt. A week later I noticed that I was being overcharged. The original amount was around $18 for 2 day fe...

Ebay still doing their known return money "hold" scams still doing baltent US Postal fraud on return

Some time back I made the case with paypal that they could not take money from our paypal accounts and inject it into ebays account allowing ebay to place the supposed "hold" that is anything but a hold. Paypal agreed with me and the others who were ...

I received massage with link for update addresse

Hi there I received massage with link for update addresse what should i do

Combined shipping not combining

I started having one listing for the same item but have been listing variations (different colors) under the listing. I thought since the items are under one item number the shipping would be combined when people mix and match colors. For example if ...

shipping a return to Europe cost

Hi,I bought an item from England that said New in the heading. I have bought numerous items from other countries(mostly England and Japan) and when it said new it was factory sealed. And spanking new.This case was an opera box set including two cds.W...

plain white 5x7" envelope questions

I am SO confused!! I just need to ship a small envelope witih a memory card, it weighs 0.6oz. I thought i could put it in a regular white envelope 5x7" and put 2 stamps on it and just mail it! It is going from Illinois to California but then I saw th...

Can We Ship Our Coins In 0.64 Cent Shipping Labels?

I have asked this question to multiple coin dealers with a lot of experience on eBay, and they have all used 0.64-cent labels. when purchasing coins, I received mailers with 0.64-cent labels. Once, I shipped a pretty large coin with one of these labe...

Who is responsible for filing claim when UPS damages item: Buyer or seller?

I bought a golf club from someone on Ebay. Club was shipped right away but when it was delivered to my sons door, 1/2 the box was gone and there was no club inside. Based on the picture UPS left of the delivered item on the doorstep....it was this wa...