Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping and getting charged undercharges HELP

So, I used to sell on Ebay back in 2000 but now it is a different system, and I cannot get a handle on shipping. I have been trying to ship with a flat rate; however, I am getting a lot of undercharges. I need to go in and correct ALL of my current a...

Resolved! refund on shipping

There have been multiple times when I have had to cancel a label because the weight was wrong or because I mistakenly shipped priority and wanted to change to ground. Despite choosing "void label" and "problem with the label in the store," I don't th...

New Shipping Policy

Tonight I sold something that I had put as 4 pounds. It actually weights 3 lb. 7 ounces in the box. The box was smaller than I had put down. The buyer paid less than I can ship the item regardless of USPS advantage, Fed Ex or UPS. This makes me very ...

UPS up charge for dimensions

I just read a thread about FedEx pulling a bunch of scams on people where the weight is off or the dimensions are off a little. I have had worse experiences with UPS and it’s starting to **bleep** me off especially since I usually use uline boxes. I ...

eBay International Shipping (Delivery To Hub, Being Paid, "Not As Described" Claims)

Anyone had issues with shipments to an eBay hub not being scanned by the carrier upon delivery? Shipments to freight forwarders can be dropped in bulk and not individually scanned. If so, what carrier was involved for you?Has anyone had a shipment da...

Resolved! Confused on Shipping selection

Ok, I've not run into this one before. I sold an item, a pair of scissors, ( 9 ounces packed) and on the Shipping page is says, the buyer selected "Media Mail".Which obviously I can't send them "Media Mail" so had to use "Ground Advantage" as "First ...

information on a purchase transaction

Need to verify information on a vehicle purchase

Overcharge

I was overcharged 62.00 for a shipping ticket. Crazy. I voided it immediately and waiting for refund. So frustrating. How long does this take and I would like to know why this happened

Has anyone had their box measurements change ?

So on one of my stores I have notice when I go print shipping labels the box size is different than what I entered when I listed, I have a generic size I type in 12x12x12 and I have had 3 listing now that have got changed to the same 17x13x9 which is...

USPS Proposed Changes for Oct 2024

**As of June 2024 these are proposed changes, not yet confirmed. Posting this info as a heads up in case it will have an impact on your holiday product sourcing.** https://postalpro.usps.com/october-2024-release-overview Current nonstandard package f...

need to kwnow

hello ? is MYUS shiping company legit? i have used thier address

Shipping coins postcards stamps etc.

Can I just put in a regular envelope and print label. I like to use something rigid for protection. What do you all do.

Do I still get INR protection for this ?

China trying to take me down even in the US.

Resolved! Package shipped needs to be picked up?

Do I have to do anything about a package I shipped to a buyer that is now listed under tracking as available for pickup? I used the ebay label. I didn't notice if a delivery attempt was made. It did not go to a PO box.

Item not received USPS tracking not updating

Has anybody had an item not received on time and USPS tracking has it sitting in Limbo and not updating?Item ordered 6/11/2024, shipped on 6/13/2024, tracking was updating until 6/18/2024. Now it has said "In transit to next facility, arriving late",...