Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Resolved! Why did usps sent my order to another city?

I purchased something from a seller who is in the same city as me and there only one usps post office in my city, the seller has drop off package at the usps post office that deliver my mail but the package did not remain there it instead left to ano...

Anyone else scammed by UPS who conveniently changed dimensions and charged them double.

OK let's cut to the chase since I've already seen a thread on UPS scamming from 2023 but it was locked so figured to re-open the subject. Simply put, my box dimensions were 20x20x4 at 3 lbs. Suddenly I get a message from ebay saying UPS decided my bo...

Chinese sellers are spoofing tracking information to make it look like they are shipping from USA

I ordered a cable for my ebike from eBay, and I chose the specific seller that I did because the listing said that their stock was in Los Angeles. I thought that it would arrive much faster than if it were shipped from China, where everyone else was ...

Chinese shipment tracking seems to have ended with 'arrived at destination country airport'

that was 4 days ago. airport, so assume came in on a plane, which means it wouldn't be sitting in a trailer on a ship awaiting Custom's purusual... right? I thought there was usually some sort of hand-off to a (in my case) U.S. based delivery service...

Item rejected by customs on destination country

Hello there.I ordered a couple items which were sent just fine, the seller asked a few more details because customs on my country sucks. Still, when the package arrived at customs, they said that there was missing information about destination and ev...

Sending magazines via media mail

I want to list a number of magazines in one listing and trying to decide how to set up shipping. I looked at a bunch of listings for magazines to see what other sellers were doing. Every listing I looked at was listing shipping as via Media Mail. It ...

Printing label

I am having trouble with an error in printing a label. Anyone else experiencing this ? Error states Something went wrong and we were not able to generate the label.

Shippin valuable coins

What is the best way to mail valuable coins or paper money and have it insured?

Harmonized Tariff Code? Scared

This is my first time shipping internationally to Canada. I believe I have found the correct harmonized tariff code at 8414.59. It's a airbrush spraying booth with fan, 6ft exhaust and LED lights. What happens if I am wrong? I'm trying to get under E...

Complications in shipping, and now no tracking?

First things first, I bought a new graphics card recently from a reputable but new seller. Luckily they are very communicative with everything that has happened thus far.1. The seller shipped the package 1 day after purchase. Tracking info showed it ...

Free Shipping

Hello,I haven't sold in a while, but I'm trying to list an item with free shipping and I can't seem to make that happen. I checked the circle for free shipping, but then when I look at the preview, it has Calculate shipping. Please help! Thanks!Kay

Shipping

I charge shipping costs the buyer and I am losing money. If I use the USPS shipping materials the cost is sometimes more than the price of the item. If I use my own boxes, it is still sometimes more for larger items. I am asking for some advice to le...

Order to cancel by order due to wrong orddress

I was asked by the Buyer to cancel his order after he paid due to the wrong address which o did but it doesn't show cancelled

Anyone notice shipping label cost increase this week (July 29, 2024)?

I sold an identical item to the same buyer that I shipped to last week. Cost for FedEx Ground label was $10 higher than last week. But - Buyer was charged sane shipping as before.

User name is different than buyers real name problem

Hello For the speaker I purchased, my Ebay username was entered as instead of the buyer's name and surname information. For this reason, I cannot receive the product from customs in my country. I request you to update the recipient name as buyers nam...