Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Buyer provided an incorrect address and item was returned to seller

How does the buyer pay for a new shipping label to mail the item to the correct address?

Charged for "Service on label didn't match service used"

I've been selling the same exact item over and over again about 100 times. I always ship with USPS ground advantage because it is cheapest, and then I drop it off at the UPS store near me so they can pass it on to USPS.But recently I've been getting ...

Issues with Combined Shipping

How do I turn off combined shipping?I'm selling medium-size (between 4 and 6 inches tall) china figurines, and if you put more than 4-5 in a box the amount of packing necessary becomes prohibitive. Each figurine is wrapped in bubble wrap, then the wh...

Combined Shipping - How can I turn this off

I had a customer purchased two items from me today. One was fabric and had free shipping, the other was a set of magazines with economy shipping charges. eBay combined them in both the payment and the shipping. I could not find a way to separate the ...

I don't recive my order

I don't recive my order how can I apply refund

USPS Tracking For Delivery Must Be Down

I am a seller and had about 12 packages being delivered today. Six of them were delivered before noon and they all say delivered. Six other packages planned to be delivered after that still say out of delivery and they are different places around the...

Mail rates going up.

Got an e-mail from Pirate Ship. Wonder how this will effect sales. Here's what's changing on July 1stGround Advantage is increasing by up to $2.11:Weight-Based Ground Advantage for shipments that weigh more than 1 pound are increasing by up to $2.11,...

New USPS Postage Rates

I was at USPS my post office today July 1st and asked a regular employee who has been there for years...from afar the clerk I was working with...my clerk I was working with knew nothing.I was told new rates are tomorrow...but I am reading online mixe...

Heads Up, now 15 oz and 1 lb will be priced differently

In the past on purchasing labels from ebay I would put 1 lb if it was over 12 oz. That is not a good idea with the recent price changes. Here is the difference on one item between putting 15 oz and putting 1 lb. Just though I would give everyone a he...

Resolved! Question about getting a refund for shipping label

Nov.2, I sold item# 275786331555, eBay cancelled the sale because of an issue with the buyer. I already purchased a shipping label and my bank was charged $9.92. Will I be refunded that amount? BJ

eBay misleading customers with the order delivery dates.

On many of my listings I specifically select 4 (business) Days handling time and Economy shipping (1-10 days). Meaning if the customer purchase the item on Monday 1st, I have the time to ship the item as of Friday 5th, plus the package may be in tran...

Resolved! It all adds up but a loss is a loss

When I submitted the ad on eBay I entered in the weight as 3 pounds and the box size 8 x 8 x 5. The actual size of the box when the product was wrapped for shipping was 2.5 pounds and box 8 x 8 x 5. The customer paid $1.35 less than it cost me to shi...

Package being returned "no such number "

I shipped an order last week, & went in this morning to look at the tracking to see when it was being delivered. It says USPS deemed it "no such number" & "return to sender". According to USPS website that is a valid address, so I'm not sure what the...

Scan Form Acceptance

I took four packages to the post office today and handed the clerk a scan form (in hindsight I should have just had her scan the packages). She tried to scan the bar code unsuccessfully the first time, then was apparently successful on the second try...