Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Ebay standard envelopes

Am I getting this right. If a ebay standard envelope is lost during shipping and a case is opened. If the case closes. Even though you shipped it and it shows it had initial scan. It will he counted as a defect?

delivery vs shipping

Are we allowed to deliver a package to a buyer instead of shipping (assuming the buyer agrees)? We are going to be in my buyer's town in a few days, and would like to take the box(s) to him to ensure safe delivery.

Resolved! eBay - USPS ES shipping tracking fails.

Second time ordering a vintage postcard. Second time eBay is claiming it was delivered. It was not. There are no issues with my mail, nor my standard mailbox. Until this system is rectified by eBay and the USPS, (sadly), I will not order anything usi...

Listing with EIS plus another international service with exclusions

Experts, I set up a listing to test the following option: "Allow eBay International Shipping to ship eligible listings to your currently excluded locations" I set this option on in the shipping policy (screen shot below). The policy also has UPS Worl...

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Why does eBay offer shipping discounts?” 📦🤔

Weighing items for sale is a common practice. eBay decided to offer shipping discounts to encourage buyers to purchase more items, provide carrier-specific discounts, and use shipping as a promotional tool in listings. Additionally, eBay passed on th...

Seller won't answer - Tracking number doesn't exist

So I just bought 2 perfumes from India, I have been doing this for the past year and haven't had any complication until these 2 last purchases I've made in January from 2 different Indian sellers who have many reviews and I thought it was going to be...

Media Mail Increases, but eBay will not allow me to increase my rates beyond $25

I have several large sets of books listed, but eBay will not allow me to increase my shipping rates to buyers beyond $25. I like to be as transparent as possible to my buyers (so please don't suggest just increasing the buy-it-now amount). Any useful...

Tariff Code for Doll (Barbie)

Needing a Tariff Code for a Doll (Barbie) I found 9503.00.00 not sure if it should be 9503.00.14 but I do not see 14 in the guide. Any advice as soon as possible would be helpful. Thank you

USPS Priority Mail Shipping Insurance

When trying to print a shipping label, I noticed if you select USPS Priority Mail and you choose the option to insure the package, the only insurance option is ShipCover. Based on the experiences I've had in the past, when you mail directly, carriers...

Evtn

I am an eBay seller and recently sent a package to the authenticator and can’t remember if I put the letters evtn before the actual number sequence can anyone tell me if this matters or should they be able to figure out the evtn without the letters e...

eBay Standard Envelope Price Increase

eBay Standard Envelope rates were supposed to increase on 7/9 per eBay's announcement about USPS rate changes: https://community.ebay.com/t5/Announcements/USPS-Rate-Changes-effective-July-9-2023/ba-p/33825248 eBay Delivery ServicesAlso effective July...

How will eBay deal with an item that is WAY TOO LONG in transit (but not lost) and buyer wants a ref

I shipped a $1100 item USPS "ground advantage" signature required AND insured to a buyer on July 5th. Since item had (3) small lithium batteries in it USPS marked it HAZMAT. Item was going from FL to ARKANSAS. Original eBay shipping estimate to buyer...