Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping to Canada

Right now I only ship to USA but I want to add Canada, how do I do that? Thanks!

No option to void my shipping label

I need to void a USPS label that I sent to a customer for a return package because they no longer need to use it. When I went to void it, there is no option to void, but there is an option to cancel the label. Is this the same thing as voiding and wi...

Shipped computer internationally, arrived dented plus RAM isn't the brand shown in listing

I'm in the USA. I shipped a Dell Precision 3630 to a buyer in Spain. I've shipped a lot of smaller computers without issues but apparently I'm not so great at packaging these Precision 3630s. Or, at least I didn't do a good enough job for a trip to S...

Shipping instuctions...

I want to know how I can send a message to shipper as where to leave the packages because sometimes the leave items in the concierge, which is currently having a lock on the door that does not work and anybody can take my packages, plus me and my wif...

Resolved! Shipping costs seem higher than what is quoted

Ok I know I'm going to get bashed for this question, and I've been selling here for over 20 years, but i can't get a handle on the shipping now for some reason. I guess I need to go back and list everything as Priority Mail and not bother trying to b...

shipping dvds

Is their a cheaper way to ship dvds other than media mail , i see many dvds offered with free shipping at prices that not even cover the shipping costs ???how

Glendale Heights (packages go missing_

I have been with ebay for over 20 years as a customer, i have never contacted them in that time for anything that i can remember ...its almost been flawless. In the last month alone i have had 5 packages go missing at Glendale Heights Illinois . They...

USPS tracking shows Tendered by Returns Agent?

Will I receive this item eventually or should I initiate a refund? The seller was from Sarah, MS and I'm on the east coast. It was supposed to arrive today and I just checked tracking. I did some searching but could not find anything specific to the ...

Resolved! EIS Shipping

If i have my shipping preferences set to exclude most countries if not all but opt in for EIS, does EIS trump the exclusions on my list or do i need to remove exclusions from my shipping preferences?

Shipping in an envelope

They say to select eBay standard envelope. I do not find it in the drop down menu. Am I missing something?

Does cancelling due to buyer's address when buyer is not in the US affect seller rating?

I saw this post: https://community.ebay.com/t5/Shipping/Seller-Fees/m-p/34526194/highlight/true#M481626 I too had a buyer from outside the US purchase something but had it shipped to a friend's US address. I incurred the international buyer fee (or w...

eBay International Shipping Hub - Glendale Heights 60139-2080

I'm creating this post because there isn't very good information available on here about the Glendale Heights IL processing location. Here's what to expect: 1. I've had no processing failures at this location.2. This location receives USPS deliveries...

my ebay items are showing in random shipping countries

I am currently selling print on demand clothing and based in uk but when I do a search on my ebay shop from adifferent device, many of my items are showing up postage from random countries such as Poland, Australia Canada ect. As far as I know printi...

Resolved! New Shipping Policy

I know this has probably already been addressed but the new shipping policy where we no longer receive a discount for shipping is leading to me taking off about one half my listings since it is not cost effective to sell these items any more. For exa...