Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Why does eBay offer shipping discounts?” 📦🤔

Weighing items for sale is a common practice. eBay decided to offer shipping discounts to encourage buyers to purchase more items, provide carrier-specific discounts, and use shipping as a promotional tool in listings. Additionally, eBay passed on th...

Seller won't answer - Tracking number doesn't exist

So I just bought 2 perfumes from India, I have been doing this for the past year and haven't had any complication until these 2 last purchases I've made in January from 2 different Indian sellers who have many reviews and I thought it was going to be...

Media Mail Increases, but eBay will not allow me to increase my rates beyond $25

I have several large sets of books listed, but eBay will not allow me to increase my shipping rates to buyers beyond $25. I like to be as transparent as possible to my buyers (so please don't suggest just increasing the buy-it-now amount). Any useful...

Tariff Code for Doll (Barbie)

Needing a Tariff Code for a Doll (Barbie) I found 9503.00.00 not sure if it should be 9503.00.14 but I do not see 14 in the guide. Any advice as soon as possible would be helpful. Thank you

USPS Priority Mail Shipping Insurance

When trying to print a shipping label, I noticed if you select USPS Priority Mail and you choose the option to insure the package, the only insurance option is ShipCover. Based on the experiences I've had in the past, when you mail directly, carriers...

Evtn

I am an eBay seller and recently sent a package to the authenticator and can’t remember if I put the letters evtn before the actual number sequence can anyone tell me if this matters or should they be able to figure out the evtn without the letters e...

eBay Standard Envelope Price Increase

eBay Standard Envelope rates were supposed to increase on 7/9 per eBay's announcement about USPS rate changes: https://community.ebay.com/t5/Announcements/USPS-Rate-Changes-effective-July-9-2023/ba-p/33825248 eBay Delivery ServicesAlso effective July...

How will eBay deal with an item that is WAY TOO LONG in transit (but not lost) and buyer wants a ref

I shipped a $1100 item USPS "ground advantage" signature required AND insured to a buyer on July 5th. Since item had (3) small lithium batteries in it USPS marked it HAZMAT. Item was going from FL to ARKANSAS. Original eBay shipping estimate to buyer...

shipping insurance paid for by buyer

How do I as the seller makes sure the buyer pays for the shipping including insurance on the item.

Amazon delivery guy picked up my USPS package by mistake

As the title says, I scheduled a package for pick up by USPS. The Amazon delivery guy, delivered some packages and saw the pickup sign and picked up my USPS packages by mistake. What am I suppose to do ? Will they pass it to the USPS ?

item ordered not sent, need a refund. ordered on 6-21-2024. order #13-11722-64391

hoover vacuum cleaner price 101.28

Shipping cost using eBay shipping calculator not the same price as post office

Entered same size, weight and zip code and the price ebay gives is not the same as the post office.How do I get around this.

Rate for 1 pound USPS Ground Advantage

Previously with USPS First Class if I entered a weight of 1 pound when purchasing a label, I would be charged the "15.999" ounce rate, and the label would show a weight of 15.9oz. I believe this also occurred when Ground Advantage was first introduce...

Cannot generate a USPS shipping label to a Puerto Rico address

i sold something today to ship to PR. Only fedex comes up..USPS is grayed out. What's happening?

Resolved! shipping

I ordered and bought a golf putter on June 21. I have not received it still. I have contacted seller and he says it is still on its way. USPS tracking has not been updating for a couple of weeks. I contacted Ebay a couple of weeks ago to help me. The...