Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! EIS Shipping

If i have my shipping preferences set to exclude most countries if not all but opt in for EIS, does EIS trump the exclusions on my list or do i need to remove exclusions from my shipping preferences?

Shipping in an envelope

They say to select eBay standard envelope. I do not find it in the drop down menu. Am I missing something?

my ebay items are showing in random shipping countries

I am currently selling print on demand clothing and based in uk but when I do a search on my ebay shop from adifferent device, many of my items are showing up postage from random countries such as Poland, Australia Canada ect. As far as I know printi...

User avatar by Explorer
  • 97 Views
  • 1 replies
  • 0 helpful

Resolved! New Shipping Policy

I know this has probably already been addressed but the new shipping policy where we no longer receive a discount for shipping is leading to me taking off about one half my listings since it is not cost effective to sell these items any more. For exa...

User avatar by Adventurer
  • 506 Views
  • 12 replies
  • 2 helpful

ebay charged more for shipping label than the buyer paid

I sold an item that was in a medium sized box, I correctly listed the size and weight of the package when preparing the listing. I had both Fedex and USPS as shipping choices. When it sold, the buyer chose Fedex and paid $28.16. When I went into ebay...

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User avatar by Adventurer
  • 1100 Views
  • 20 replies
  • 0 helpful

Ground advantage vs usps parcel select

Hi everyone, I was just bulk editing some older items I was lowering the prices and changing to ground advantage, but for some reason it was showing free shipping even though I chose the ground advantage, has something changed? they now have another ...

Hi, Need advice on ring sale to Vietnam-buyer with no name-freight forwarder with bad Google reviews

Hello, I hope there is nothing to worry about, but I am uneasy about a men's class ring I just sold (US $360.10). I have never sold jewelry before, but I would think that scammers are more prevalent in this category. During the auction I noticed that...

User avatar by Scout
  • 3709 Views
  • 13 replies
  • 0 helpful

Domestic Shipping

I am reviewing old items we have listed. I am "ending" the item then "Sell Similar".In the Domestic Shipping area it has old listing Primary Service as First Class.Is this stopping my item from selling? (Im changing them as I go. Thank you! Also, in ...

Royal Mail

This is in no way directed at the post staff but the system as a whole. I found a decent niche on ebay and over the last month sold 42 items ranging from £6.99 to £13.99. however over the last week i have now had 9 item not received requests. Now, i'...

User avatar by Adventurer
  • 145 Views
  • 2 replies
  • 0 helpful

confused?

I have 100+ listings in my store.there are multiple items in most listings but each item weighs less than 1ozif a customer chooses 2 or more items, the shipping cost doubles.I'm obviously confused on how to set up my shipping preferenceswould a bette...

On 5/29, buyer paid for $1500 sofa sold as local pickup. It's 6/15 and she won't reply to messages.

On 5/29 my bank informed me that eBay had deposited funds for the sale of a $1500 sofa, listed clearly as local pickup. I messaged Buyer immediately and asked for her pickup arrangements. She replied "I am working on a pickup/delivery scheme. Will ge...

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