Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipped computer internationally, arrived dented plus RAM isn't the brand shown in listing

I'm in the USA. I shipped a Dell Precision 3630 to a buyer in Spain. I've shipped a lot of smaller computers without issues but apparently I'm not so great at packaging these Precision 3630s. Or, at least I didn't do a good enough job for a trip to S...

Shipping instuctions...

I want to know how I can send a message to shipper as where to leave the packages because sometimes the leave items in the concierge, which is currently having a lock on the door that does not work and anybody can take my packages, plus me and my wif...

Resolved! Shipping costs seem higher than what is quoted

Ok I know I'm going to get bashed for this question, and I've been selling here for over 20 years, but i can't get a handle on the shipping now for some reason. I guess I need to go back and list everything as Priority Mail and not bother trying to b...

shipping dvds

Is their a cheaper way to ship dvds other than media mail , i see many dvds offered with free shipping at prices that not even cover the shipping costs ???how

User avatar by Not applicable
  • 2103 Views
  • 8 replies
  • 1 helpful

Glendale Heights (packages go missing_

I have been with ebay for over 20 years as a customer, i have never contacted them in that time for anything that i can remember ...its almost been flawless. In the last month alone i have had 5 packages go missing at Glendale Heights Illinois . They...

USPS tracking shows Tendered by Returns Agent?

Will I receive this item eventually or should I initiate a refund? The seller was from Sarah, MS and I'm on the east coast. It was supposed to arrive today and I just checked tracking. I did some searching but could not find anything specific to the ...

User avatar by Adventurer
  • 6366 Views
  • 3 replies
  • 0 helpful

Resolved! EIS Shipping

If i have my shipping preferences set to exclude most countries if not all but opt in for EIS, does EIS trump the exclusions on my list or do i need to remove exclusions from my shipping preferences?

Shipping in an envelope

They say to select eBay standard envelope. I do not find it in the drop down menu. Am I missing something?

my ebay items are showing in random shipping countries

I am currently selling print on demand clothing and based in uk but when I do a search on my ebay shop from adifferent device, many of my items are showing up postage from random countries such as Poland, Australia Canada ect. As far as I know printi...

User avatar by Explorer
  • 97 Views
  • 1 replies
  • 0 helpful

Resolved! New Shipping Policy

I know this has probably already been addressed but the new shipping policy where we no longer receive a discount for shipping is leading to me taking off about one half my listings since it is not cost effective to sell these items any more. For exa...

User avatar by Adventurer
  • 506 Views
  • 12 replies
  • 2 helpful

ebay charged more for shipping label than the buyer paid

I sold an item that was in a medium sized box, I correctly listed the size and weight of the package when preparing the listing. I had both Fedex and USPS as shipping choices. When it sold, the buyer chose Fedex and paid $28.16. When I went into ebay...

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User avatar by Adventurer
  • 1100 Views
  • 20 replies
  • 0 helpful
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