Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS scan form manifest is making a mess!

I recently started using the bulk shipping manifest / bulk shipping form per my local post office request. I can print the labels, print the scan form, and get the form scanned at the post office - no problem. The problem is that several packages inc...

Resolved! Does Ebay have any way to suggest desired features? How Do You Charge For Shipping Insurance?

For items over 100.00 it is often desirable to be able to have shipping insurance. However Ebay continues to not provide a way to pass on this cost without taking a guess and trying to add it to the cost or just notching up the shipping weight and ho...

EIS program question - excluding a country for specific listings etc...

I have been pretty stoic in only wanting to ship domestically, so have always excluded everything else, and still have my setting to exclude anything not domestic. So yesterday I had a sale that shipped through the EIS system. I was surprised, but de...

Resolved! Can i receive refund for postage paid for USPS Ground Advantage if the USPS lost my package?

Can we receive a refund for Ground Advantage postage purchased through eBay if no acceptance scan in tracking and order was refunded to customer for INR? So we can cut our financial losses due to the post office's incompetence. Since the USPS retired...

Excluded shipping locations not working

This is getting frustrating. I am trying to exclude certain items from Alaska, Hawaii, FPO APO. I havemanually added these excluded locations to each specific item OVER AND OVER again, only for them to get ordered by someone in these restricted areas...

UPS Shipping Price Adjustment Scam

I'm not sure I need to provide any additional details here but I'm really sick of this scam. Everybody knows single golf club cannot weight 13LB!!!!!

Resolved! Filing a claim on a "lost" GA package.

I recently had my first INR as a seller in a long time.The item was picked up and scanned on June 17th. No scans or anything since.The buyer has been refunded.My GA package is insured up to $50 right?How hard/easy is it to file a claim with the USPS?...

Resolved! UPS Damage Claim Filing

I sold a computer and it was damaged during UPS shipping. I had the buyer return the computer to me and I refunded him. I am in the process of filing a damage claim with UPS. I had purchased additional insurance cover the $200 sale. After filing the ...

USPS Changes to Daily Scanning of Packages; Delays in Accurate Reporting

We learned from the branch manager at our local USPS (where we deliver all of our outgoing packages for shipment), that the city's USPS Postmaster has now issued an order that incoming package deliveries are no longer to be scanned at the local post ...

Opt In to eBay's discounted shipping rates yet our FVF is still calculated with shipping included?

So I guess I'm one of the ones that was "selected" to be able to offer eBay's discounted shipping fees (as per their online article). So I am participating in it and yet it appears that even though the customer pays exactly what the label costs our F...

Bring back displaying shipping tracking number for each item in the Purchases - Orders

Once upon a time, when you clicked to see all your purchases, the shipping tracking number would be displayed next/underneath the ETA date for each purchased item displayed. Why did this go away? If there's an ability to change in setting to bring th...

Ebay standard envelopes

Am I getting this right. If a ebay standard envelope is lost during shipping and a case is opened. If the case closes. Even though you shipped it and it shows it had initial scan. It will he counted as a defect?

delivery vs shipping

Are we allowed to deliver a package to a buyer instead of shipping (assuming the buyer agrees)? We are going to be in my buyer's town in a few days, and would like to take the box(s) to him to ensure safe delivery.

Resolved! eBay - USPS ES shipping tracking fails.

Second time ordering a vintage postcard. Second time eBay is claiming it was delivered. It was not. There are no issues with my mail, nor my standard mailbox. Until this system is rectified by eBay and the USPS, (sadly), I will not order anything usi...

Listing with EIS plus another international service with exclusions

Experts, I set up a listing to test the following option: "Allow eBay International Shipping to ship eligible listings to your currently excluded locations" I set this option on in the shipping policy (screen shot below). The policy also has UPS Worl...