Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Finding buyers full address

I haven't sold on Ebay for a long time; however after a back injury sidelined me for ???, I jumped back in and found it very different. I muddled through and sold my first item. I wanted to mail it as economically as I could to benefit both me and th...

Invoice on International order

So I have EIS enabled. I forgot that I can not invoice. A buyer bought 35 individual trading cards. I mentioned I would combine shipping, forgetting I can not invoice. I called ebay and told I would have to send all individually as the hub needs to i...

Resolved! Ebay shipping calculator screwing up big time today.

GA stayed selected, Prepopulated weight for a combined package paid by invoice to buyer was 4 lb, 4oz. My cost was $6.72. I changed the weight to 2 lb 4 oz, it went up to $8.07 and change, increased the weight to 2 lb 8 oz, amount due dropped to $6.7...

Resolved! Buyer wants use their own shipping

Buyer hasn't paid because they say ebay international shipping to high ($391).They've asked if I can change to free shipping and they can send a UPS label for shipping. Don't think there's much risk involved but I see no way to make a change to the s...

Resolved! Using EBay shipping

Hello,If I use EBay shipping and ship something priority do I use the USPS priority boxes?Is there a charge for printing a Ebay label other then the shipping charge?Thank you for taking the time to answer my question

Foreign Buyer using Qwintry 3rd party shipper with His purchase from me

A foreign Buyer just made a rather large purchase from me and i was expecting to see the address ebay uses for its global shipping program but instead its this address ........600 Centerpoint Blvd Ste 2040378 Historic New Castle DE 19720-8108 to a 3r...

POSTAL ISSUES AND QUESTIONS SENDING TRADING CARDS

1. Several customers wanted their money back because the trading card I sent didn't show up. Since I don't wish to have bad reviews posted, I give them their money back and never get the card back. Suggestions, 2. I have been taking a single card in ...

Ebay scammed me

I sold a item for 220$ and the tracking shows it's delivered to buyer Jul 9 then buyer opened a case in jul 11 saying 'item didn't rereceived'. Then Ebay gave buyer a full refund within next 8 minutes I didn't even had a chance to see the case refund...

expedited shipping

what exactly does expedited shipping mean?

buyer insufficient address

buyers item was returned to seller due to insufficient address unable to forward and returned to sender via usps. ebay shipping label was used and made 2 attempts to contact buyer with no response from buyer. what is the proper way to handle this sit...

SpeedPak

Fellas i havent received an update on my package in 7 days and im starting to worry. It’s shipped by SpeedPak, and the last thing it says it’s finished ‘Import Customs Clearance.’ Is this common with speedpak? I know it’s in America, I just don’t kno...

Combined shipping, 2 buyers, can't separate orders, very complicated

I have 4 sold orders. The second buyer asked me questions about an item. He wanted a sheet of stained glass cut a larger size than what I had listed. I told him the glass was already cut at the smaller size. He messaged me again and said he wanted 2 ...

eBay announces July 2024 USPS rate changes

https://community.ebay.com/t5/Announcements/July-2024-USPS-Rate-Changes/ba-p/34538677 The United States Postal Service is raising rates in July. There will be two sets of updates, one on July 1 and one on July 14. Below is a summary of what is changi...

Resolved! Bulk label printing error resulted in double charged for labels

Hello. So, I often get the Bulk Label Printing Error message. Too often. Way too often. When this happens, I usually just go into Shipping Labels and find my labels and print them that way. Yesterday, I was unable to do that. They were nowhere to be ...

Resolved! Did USPS Media Mail rates just change?

I knew that there was a new USPS Ground Advantage shipping service but I was unaware that Media Mail rates were changing. I just posted a new book on eBay and my 1 lb package came up at $3.92 for shipping instead of the expected $3.65. Does anyone ha...