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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

International buyers can't request combined shipping

Does anyone have any insight on why international buyers can't request an invoice from me for combined shipping? I've been selling coins on eBay for years and years and this used to work fine. They'd add the items to their cart, request an invoice, a...

Shipping label

If I refunded a shipping label and then I sell the item do I still get the refund pls I need to know I'm worried

My item says it’s delivered, but USPS withheld it and is asking me to pay for postage?

I recently purchased an item with included shipping costs of $6 via USPS Ground Advantage. Today, I received a notification that the item has arrived. However, when I checked my mailbox, there was only a slip instructing me to pick it up at the USPS ...

15 days waiting; package stalled in USPS tracking; USPS "Case Closed"

Not sure how to proceed. Item purchased 15 days ago. USPS tracking stalled at 10 days,I contacted USPSThree days later they responded "package located in your city, CASE CLOSED"Still no package has arrived. When to file for a refund through ebay? How...

USPS Advantage Shipping Damage Claim

I recently sold an old radio in a bakelite cabinet. It was carefully wrapped in bubble wrap, air pillows on all sides, fragile. It was received in two pieces. Used the tracking # to file a USPS claim and it shows it's ineligible.Now what can I do? Th...

Resolved! How to lower shipping costs

How do I get the very lowest shipping charges?

Resolved! Why did Ebay wait 10 days to deduct the cost of International shipping labels?

1 Order was 4/82 Customer paid 4/83 Shipping label created using My Funds 4/8, not credit card4 Order details shows the shipping label deducted from my net proceeds 4/85 Post office pick up scan 4/96 Ebay payout initiated 4/10 (but the shipping label...

FedEx/Ebay shipping charged me an adjustment on a UNDER weight package

So, I just got a email from Ebay with a adjustment bill on two shipments made via Ebay shipping using FedEx, i always round up the actual box dimensions when i ship anything and always add some weight from what I weigh (incase my scale is off) So get...

Incomplete address - package returned

My buyer just contacted me when she realized that her package is being returned to me for an incomplete address. I am new at this. She wanted me to find out what happened. The address on file for her matches her home address. How should I proceed? Th...

Resolved! Getting back into ebay selling; shipping label question

Hi all,Getting started selling again,until i get set up with a printer,can i handwrite/create my own shipping labels and manually enter tracking number for my sold items?

confused on multiple box shipping quote and how to set it up?

so I have a set of 4 wheels I want to ship. they will each ship in their own box just because the boxes are 22"x22"x12" and 35lb each (4x 18" wheels). obviously taping them all together to form one huge box just will not work. how do I properly set u...

For those dealing with the Fed-X issue...this is now on the ebay "contact us" page....

This is right above the contact us icon.

QR ode hasn't arrived

Buyer has paid postage but I haven't received qr code for sending. Please advise.

Claim filed with USPS- package automatically insured up to $100.00

I shipped a packaged box to california using USPS ground advantage on 4/1/2024The box arrived 4/10/2024 damaged, but yet the USPS never stated that it was damaged, nor did anyone from USPS state damage as it went through the system. I went to USPS to...

eBay International Shipping Illinois Hub

Does anyone have any recent experiences to share that could shed light on how quickly packages are being processed at the international hub in Illinois? I've read a bunch of horror stories, but was hoping to get some recent reports that show what the...