Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Resolved! Shipping label mix up on two expensive items - Buyer in South Korea used shipping agency

Thanks in advance for any help. Somehow I swapped the labels on two items. Both are worth ~$200 but are not similar. These were shipped to US addresses. After I heard about the issue from one buyer, I messaged both to ask if I could send them each a ...

eBay Standard Envelope - "Delivered" but not Delivered

I am having a reocurring problem with the eBay Standard Envelope showing "Delivered" when it physically has not been delivered yet. It usually shows up a day or two later. The issue is that some buyers freak out and think that their "Delivered" envel...

My ebay envelopes are getting returned Claiming they are non-machinable.

I eBay envelopes are getting returned. Post office is now saying they are non-machinable when I have sent many packages identical. You have to spend $1.08 on each envelope now or they will not ship it. Mailman left 20 in the rain today.

Combined Shipping Changes?

I may be in the minority, not knowing this, but if a customer purchased 2 items from you, and did it as 2 separate orders, you used to be able to print the shipping label for one and copy and paste it into the other and it accepted it and worked just...

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USPS Delays

We don't need letters from eBay telling us how they are monitoring the situation. We need eBays action. Protections are all well and good , but buyers are getting sick and tired of hearing that that their packages are late and we can't even tell them...

Do people still tip their mailperson?

I know it's pretty old fashioned and there are rules regarding it ($$ value less than 20, etc.) but do any of you do it, traditionally around the Holidays? My mailman is great (I personally don't) so not sure if this is common or not.

Blocking out the barcodes of Priority Boxes for Cubic Pricing

Since the Regional rates have been gone for awhile, I'm sure many more sellers have been using Cubic since then. Has anyone gotten any issues with cutting down some of these boxes (not flat rate ones) to stay within a cubic tier threshold but not cov...

Resolved! Ebay Standard shipping

So, I just noticed that all the supposive tracking numbers provided by eBay standard shipping. No longer show tracking status. When yawl came out with this program it was supposed to make things easier. I've ran into problem after problem with this p...

Global Shipping Outrage

I am outraged a "policy" in Global shipping. I purchased a 60 year old vintage amplifier that has been deemed restricted. It will now be destroyed instead of returned to the seller. This unit is not replaceable! What an outrage, and there id no way t...

How do I purchase additional postage on Ebay?

I cannot seem to find the answer to this question, so hopefully someone will see it and know the answer. Here it is: After purchasing a shipping label and realizing my package requires additional postage, how do I purchase the extra postage? I sell a...

combined shipping

I am trying to combine shipping. I have been at this for over an hour. I even printed off the directions, but it won't allow me to change the rates already posted. It won't let me adjust the size of the package either. Now, it has even erased the pre...

Resolved! Buyer purchased/paid for an item and then asked me to wait to ship

I had a buyer purchase and pay for an item last night and then sent me a message asking me to wait to ship until after April 10th. I don't know what to do in this case. If I don't purchase and print the label do I get some sort of strike to my accoun...

Is there a way to print Packing Slips in Bulk SIZE 4x6

Title says it all, is there a way to print shipping labels in bulk, but size 4x6? I know I can go to orders page, select the desired orders, go to the Actions or Shipping (whatever) drop down menu and go to "print packing slips and more" (or whatever...

Shipping, can a seller charge a higher shipping rate? I see it

Resolved! eBay gave US address for customer in France

I sold an item to a customer with an Erlanger Kentucky address however she just texted me and said she's in France and doesn't know what that address is and where is her item. I can't find any details about the sale now on my site. Just her name and ...