Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! No option to adjust item weight after item sold?

I have an item that has sold, but I underestimated the weight and need to adjust it. From the "Manage Orders Awaiting Shipment" page I've clicked "Get Shipping Label" which takes me to the "Ship Your Order" page shown in the screenshot below. Only op...

Buyer got wrong package

I have encountered something I've never encountered before and wanted to see if anybody knows how to go forward. I sold an item, printed off labels, packaged it, labeled and mailed it like I always do. According to the tracking the item went to where...

eBay Shipping Supplies - Compostable Polymailers

eBay shipping supplies store recently switched from standard polymailers to compostable polymailers. Got a shipment of them this week, bought with my store supply coupon, and here's the verdict: They are a bit lighter weight and more flexible than th...

Item trapped in Italian Customs

Hi Guys,A customer purchased an item from me which was posted out on Nov 19th.It still hasn't arrived and is apparently trapped in Italian customs.Royal Mail's website suggests that Poste Italiane have an issue with their computer systems and a huge ...

Resolved! Ebay Standard Envelope- Scammers..The USPS response and EBay response..... causing lots of problems

Dear Ebayers,HI!( first post here!)I'm using Ebay Standard Envelope to ship seeds . Small orders under $3 mostly. And the amount of Ebay standard envelopes that I've sent not even scanned into possession is 14... the amount marked accepted but tracki...

Fedex, and UPS are integrated shippers with porch pirates.

Porch pirates pirates follow Fedex, and UPS trucks because they deliver mostly packages. That's the most organized way for porch pirates to operate. That's the business model of porch pirates other than random opportunistic theft. I've had a much hig...

I need a shipping label for this item that didn't fit. I thought I sent you all the info before.

Your tracking #: 9261 2903 0322 5900 06064414 42. I never received a shipping label so I could return this. It is a padded bra camisole in black, size L and it's way too small. I hope you respond back before my refund expires. Thank you, Deborah

free shipping lables

I have been thinking about free shipping. If I put that on my items does that mean I will have to ship through another service such as Pirate ship

my shipping label was to be $8.50, when it printed the label it cost $16.97. Can i cancel the sale a

Can i cancel the sale, not use the label and get a credit?

Resolved! Reshipper is Portland

Someone bought a sports card from me. I only have 35 transactions, so I wasn't aware of re-shippers. I sent the package to Portland on April 29. It got to Portland May 3. Then the tracking said forwarding to next location for 3 days until May 6. Stil...

USPS Registered Mail for High Value Item

Hello, I would like to ship out a high value collectible item using Registered mail, but I hate to stand in line at the post office. Once I create the shipment/label on eBay for whatever service I'm using (e.g. priority, ground advantage), is the onl...

Item allegedly not delivered / follow-up request says "yes"

Item number: 204163530734Order: 01-71552-45980Dear ebay team,I sold goods to Mexico at the beginning of May (with tracking). The buyer has now opened a case for allegedly not received goods, presumably because DHL has not updated the tracking. Today,...

APO/FPO

If I opt out of international shipping can I still sell to APO/FPO

EBAY REFUSING TRACKING FROM PIRATE SHIP SO YOU CAN BUY FROM THEM!!!

I have not been able to add tracking from Pirate Ship5 times now tracking number is used by another seller!How can this be when tracking says label created!!!I am not linking accounts whomever suggests this!THAT IS NOT THE SOLUTION.I think eBay is pu...