Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Claim filed with USPS- package automatically insured up to $100.00

I shipped a packaged box to california using USPS ground advantage on 4/1/2024The box arrived 4/10/2024 damaged, but yet the USPS never stated that it was damaged, nor did anyone from USPS state damage as it went through the system. I went to USPS to...

eBay International Shipping Illinois Hub

Does anyone have any recent experiences to share that could shed light on how quickly packages are being processed at the international hub in Illinois? I've read a bunch of horror stories, but was hoping to get some recent reports that show what the...

Cant print shipping label. Page is blank! Is anyone else having trouble?

I am trying to purchase and print a label. When I click on print shipping label, the page is blank! On both my desktop computer and my laptop. Is anyone else having problems today?

Shipping Supplies

Does ebay still provide free shipping materials to their store owners ? Thank You.

Ebay always underquotes my shipping charges...losing profits...what am I doing wrong?

I am seeking some guidance. I am somewhat of a new seller here. I have lost about $5 in each of the past 4 sales I have made in "incorrect" shipping quotes from Ebay. There MUST be something I am doing incorrectly on my end.Allow me to give an exampl...

SHIPPING PROBLEMS

For the passed 2 weeks my orders were shipped using fedex and driver dropped off at wrong address packages lost and money gone in the wind ebay needs to do something with these sellers using FedEx i'm about to stop ordering on ebay waisting money !!!...

USPS shipping delays

For those of you frustrated by ever increasing shipping delays, costs, lost packages and decreasing service, here is a report I came across online that explains a few things, and the future isn't looking bright. https://www.govexec.com/management/202...

Resolved! Loss on Preprinted Label Charges

I would like to get an explanation for the loss (-$29.57) I made on a recent sale. I received $13.65 for shipping. When I went on the USPS website the shipping was $39.35. Does eBay get this big of a discount? I used a preprinted label and a copy of ...

Ridiculous shipping prices with "eBay global shipping" enforced on me

Hi!I'm shopping from outside of US and eBay global shipping didn't bother me frequently. Usually it was USPS international shipping instead with a very reasonable cost of ~25$ bucks for a phone for instance, US > Europe. Now for some reason I listing...

Resolved! What a week for Post office for us

Earlier in the week we had some issues with missing packages and tracking. Today we went to a different Post office due to appointments. I experienced the beat all end all P.O. person. She barked at us and stated "You eBay people need to do a better ...

My shipment is stuck at the Glendale Heights hub

I have a shipment that arrived at the Glendale Heights, IL hub on April 5; according to the tracking information, it is still there. My buyer is not happy. How can I find out when it will leave the hub or if it has been lost or if there is some other...

Custom shipping option

Hello, I want to create custom shipping method and use it instead of eBay default shipment offers. For my eBay listings I use third party service which offers shipments options. Question: is it possible to create custom shipping method for this case?

UPS lost my package so how do I report to ebay and buyer

I usually watch tracking on items I've sold to make sure they reach their destination. A recent package I shipped UPS I got no tracking updates to show they even had package; started making phone calls to see if I could find out where the package was...

update me on filing insurance on sent package please

I used to be very active here but have been out of the loop per eBay for awhile. Situation is my daughter sold some china. I walked her through packing and she sent it out Priority. It came back refused and VERY damaged. Buyer has been refunded. Can ...

Resolved! Customer charged same flat fee shipping for eight items?

Okay, so I am missing something surely here. I do combine shipping, but I would not have guessed that eBay would automatically charge only one fee for eight items. The flat shipping cost was $5. It's going to cost about $5 to ship one. I would have g...