Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

"Item arrived at hub." 10 days ago. Still there.

Hi! I hope you guys can help, and someone from ebay's staff too.I'm in japan and i bought a pair of walking shoes from a good seller in the US.The seller shipped quickly, and the item arrived at hub in Feb 26. Then still there. Not even inspected. Ju...

ebay bulk shipping error

ebay bulk shipping question. When you print labels in bulk, let’s say you have 20 labels and go to print and the next screen you get the ebay glitch “bulk shipping labels couldn't be generated error” 18 of the labels went through but 2 of them did no...

Printed Fedex label but then Buyer said needed to change address - will I still be charged?

Printed Fedex address label for package. Buyer contacted to say address was different, but ebay has already charged me for first address label. If I print another label to correct address, how do I confirm I won't be charged for first label printed? ...

return is two expensive how through ebey

can I get a label from eBay at a reduced price?

combined orders on a packing slip

Hi everyone, It took me 3 years but I made it. Lol I got my first customer that ordered more than one item. I would like to send them one packing slip. How do I combine the two on a packing slip? It was easy to combine the two in shipping. It must be...

7 days not scanned should be 10

I wish eBay would change the rules and allow the USPS to go 10 days without a scan before there is a problem. One week is just too short. In my experience of just one year shipping USPS exclusively, one week is too short if you have a buyer who opens...

Lost a package due to mail theft from USPS mailbox

Hello Everyone,I am wondering if there is any recourse I have. Here is the story. I ordered something in the first half of Feb for about $175. It was shipped USPS. Tracking showed item delivered shortly thereafter. However, I did not receive this and...

Ground Advantage Ground to a snails pace

Delivered package to Post Office on Saturday the 6th of the month. The estimated delivery date was the 10th. I went to check on items I had recently shipped and found that one of them wasn't going to be delivered until the 16th. That is 10 days in tr...

international shipping

why is the international shipping much more than the default quote, I lost money big time

International shipping

I sold a CD to an International buyer. I accepted an offer of $5 for the item. My listing showed a $4.65 buyer pays shipping cost. When I got the ship your item note, I clicked "purchase shipping label", went to that screen and it showed a cost to me...

Being charged for shipping but not getting labels.

Trying to generate a postage label through the app, ebay keeps taking my money but then generating an error and not giving me a label. Taken nearly £20 and still havent got a label, and theres no way to raise the issue with ebay.

Resolved! Preprinted Labels Price Adjustments after Shipping

I am new to using preprinted shipping labels on eBay. If there is a price adjustment after the item is shipped, where is this information in my eBay account? I cannot figure out how to get this information. Any help will be greatly appreciated.

shipping sewing patterns

I've been selling sewing patterns and usually ship them in a clear cello envelope in a poly mailer with a piece of cardboard. They're usually 9x6 or 10 x 7 and weigh 2-5 oz. I used to send First Class, but now it must go Select Ground Advantage. I kn...

shipping rates gouging

I'm in the market for a plastic used toy. The toy seems to be selling for $21.00 to $60.00 depending on condition of the toy. The question is why would about half the sellers of this item charge $100 and over for shipping. I was a seller too and this...

Charged more for shipping than paid

I sold an item with calculated shipping. It’s going international and it’s charging me more than what the buyer paid. With eBay international standard shipping.