Shipping

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Can I invoice a buyer for additional postage after she paid for the item? I don't see an invoice opt

A buyer paid for a figurine including the shipping. I created the shipping label and then got a message from her stating that she moved to Canada in 2022 and didn't realize her USA address was never changed. I responded telling her that I would have ...

Shipping for Standard Envelope Down?

Is anyone else having issues buying labels right now. I'm shipping stickers and eBay Standard Envelope doesn't seem to be working. I keeping the error message, "It was not possible to generate the label. Something is wrong. Please try again later.".....

Proof of delivery for digitally-delivered items?

Hi - not sure how to approach this. Before you say I'm violating TOS, I'm selling online gaming virtual items, which clearly get an exception as listable under any relevant category here. So now I'm left with the issue of having proof of delivery whe...

Tracking vs. Not Tracking

As usual...tracking isn't working like it should. If NOT for the honest buyers I would be doing many "items not delivered". If tracking doesn't show as "delivered"...I am told it is considered not delivered by eBay.I have open tracking on items from ...

Item ordered and paid for has not arrived. It was due here on Wednesday the 31st.

This was my first transaction on ebay. The price was advertised. I paid the asked price. I received a confirmation of my purchase from ebay. I was given a date of delivery. Is there something I missed in the buying motion on ebay? any help will be ap...

shipping labels

I have purchased 2 up shipping labels before on eBay, but the last group I bought is hard to peel off the backing paper. Any recommendations would be appreciated. Thanks. Joe

Packages picked up by USPS yesterday still have not had an initial scan

I had a usps pickup scheduled yesterday for two pretty valuable packages (we weren't sure if we'd be able to drop off and they needed to ship that day) Anyway, they came and picked them up around 4pm yesterday. We have a ring camera and we have the m...

Resolved! Ebay Tracked Envelope Issue

The issue here is the tracked Ebay envelope only tracked to the zip code area and say delivered while the customer doesn't get it until a day or so afterword. Had so many customers say it's not here and have to explain it is only tracked to the post ...

Resolved! January 21, 2024 New USPS Shipping Rate problem

As of today, 1/21/24 when the new USPS shipping rates went into effect, the rates eBay is charging when purchasig postage for sold items is incorrect. When I go into purchase a label, weather I put that the item is 1 pound OR 19 pounds eBay shows the...

Unclaimed/being returned to sender(buyer)

Hello, The buyer sent the return back but I was out of town taking care of family situation and couldn’t pick it up at the PO. The package was unclaimed and returned to sender. Now the buyer was refunded and ended up with my item!!! I have contacted ...

Shipping label system just go down?

Right in the middle of doing a slew of shipping labels and I now keep getting the popular “something went wrong generating your label”. Anyone else? Monday morning when everyone is shipping stuff so the system goes down. Great….

Shipping Label Charges

I'm hoping someone can explain the new "Payment" listing on the order details of each sale. I pay for my shipping label through Paypal, but I still see where Ebay is charging me for the shipping label again. I periodically transfer money from my bank...

Calculate shipping

How to calculate shipping cost when creating posting

Resolved! Ebay shipping calculator has been way off for the last 6 months

For the last 6 months my estimated ebay shipping charges have been nearly double(not always- but a lot) and I was wondering if others are seeing the same thing.To clarify, when a buyer purchases an item from our store, the estimated shipping that the...

More fun....makes you scratch your head

Now keep in mind I do ship international...so.(my settings are correct)....if you look at ebays drop down box you will see the problem...I have noticed this cropping up more and more and buyers keep asking if I ship to their country? I usually respon...