Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Cannot choose QR code - Packlink shipping label bug on payment page

I sent a help desk ticket to packlink with a screenshot, showing that the two options at the bottom of the label payment page are greyed out/disabled, the "Print for Free" and the one asking for an adult signature. I asked, how to get a QR code for m...

Any current ESE eBay Standard Envelope issues right now w/Tracking Updates?

All of the envelopes I've dropped off since July 3rd have no tracking updates. Is it just me or anyone else seeing this? Trying to determine if they are sitting in a bin somewhere unmailed and/or if maybe just the data isn't ending up to eBay....

Unfortunately, this seller will not ship to your location

Was trying to buy this item but end up getting this error, any help or solutions are helpful.

Shipping Lots of Media - Media Mail vs. Ground Advantage

I've sold media mail for years and it's been a no-brainer to mark this down as "Media Mail - Calculated Weight" as you create the post for lots of either books, cd's or records. However, with the cost of Ground Advantage coming into the mix, I've see...

How to avoid double VAT payment for buyers in the EU?

My question is simple:How can we avoid double VAT payments for buyers in the EU?Is there a standard procedure to do this?We declare it at the buyer's address with the note "VAT Paid: IOSS - IM2760000742," this not only doesn't help us but also leads ...

Does the customs included in shipping fee for international shipping?

If I buy a watch worth $170 USD + shipping fee $35, does it mean that I don’t need to pay anything more? Shipping fee is higher than I thought so Im a bit confuse.Btw shipping from Philippines to Taiwan.

Tracking numbers

How do I enter the correct tracking number I did not use their label I purchased a new one because of technical issues. The customer has the item but I can't get paid because the tracking number isn't correct

Can't print more than 5 labels for one order???

Had an order for 10 item to one customer. These weigh 34 pounds so it's easier/cheaper to ship individually. After buying 5 individual labels it wouldn't let me purchase anymore. I contacted ebay support and they said I can only buy 5 labels per day?...

is it possible to charge shipping on some items and not others

is it possible to charge shipping on some items and not others- We offer free shipping, but some items we won't sell because of low profit. Can we charge shipping on some items?

Why does Ebay shipping calculator change dimensions and weights at will?

I am constantly shocked when I go to print out a shipping label and see what I consider too little shipping charged. For example,e I recently sold two headlights and the package was 24 x 24 x 13 and 15 lbs. Each light Assembly weighs about 3 lbs so E...

Shipping

I don’t have the tracking number how can I tell when shipped

Tracking Uploading for multi One Customer ID's with same address.

I am having an issue now with uploading tracking for customers with same name and address but multi ID's , and ebay email addresses.Ebay will not let me upload tracking if a customer has made more than one order but using different ID"S to the same a...

Seller gave me the wrong tracking number - a scam

The tracking number given to me by a seller said my package arrived but it did not. I assumed it was stolen as it appeared that it was left outside my street mailbox. I went to the post office to complain and report the stolen package. Instead the po...

Shipping from US to Canada

Help! Here's my situation; I'll try to be brief: I've been an eBay user since 1998, but I've almost always been the buyer. A couple of months ago, I decided to try selling. I started selling my sports cards and had a little bit of success with US sal...

Why would buyer never pickup order for 3 months?

Something strange happened to me. A buyer purchased a high value item (almost $300) and I shipped USPS Priority with signature confirmation. I used ebay shipping. That was 3 months ago. Buyer contacts me now and says they weren’t home to sign for pac...