Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! buyer bought 2 items changed the name and shipping info on both that dont match buyers name

buyer bought 2 items changed the name and shipping info on both that dont match buyers nameThis smells like a scam to me or someone trying to use me as a relay store to ship to 2 totally different people, aka they sold to 2 people then bought from me...

UPS Next Day Delivery Refund

Alright. I am getting the back and forth on this from ebay and UPS and need some help on how to handle this. I purchased a UPS Next Day shipping label through ebay. The shipment was not delivered the next day. UPS has a shipping guarantee for next da...

Resolved! Question about International Shipping

If you see above, I am trying to use the new Ebay International shipping program. I am already opted in on my account settings as I have checked. I usually don't allow international shipping but am for one item so I'm making a shipping policy for it....

How to automate printing of Ebay Standard Envelopes?

I'm whitelisted for the Logistics API, but there doesn't seem to be any option for printing Ebay Standard Envelope labels. Shouldn't the API provide the same functionality as the website UI?Would love to use the Ebay Standard envelope since I ship th...

Listed shipping as 1st class and site will only print USPS Ground Advantage label

We are not talking a lot of money on the sale but it's a matter of finding out what is going on and why. The listing for a linen hand towel said shipping was USPS 1st class large envelope white makes sense for a small flat towel and max 3 ounces ship...

How to switch paper size after I purchase a shipping label?

I purchased a shipping label and it keeps printing really small and sideways. I went on ebay and can not find how to change it from printing on regular 8x11 sheet to a 4x6 label. Can someone help??

Offer Free Shipping on Items in Bulk Upload

I am working on uploading a csv template for selling trading cards, but am having trouble finding an option to offer free shipping. Otherwise, my file uploads fine. Can anyone help? Thank you.

sellers and shipping

I have been a positive member of Ebay since prior to 2018 and have always paid for my purchases at the time of purchase and never ever not paid for an item. Never has an item been returned either. Unfortunately after my last item is shipped within th...

Can't Find Option to buy extra UPS Insurance on "Print Label" Check out??

Just sold my item.. About $3100.00. It will ship UPS.. Went to buy insurance at check out and print label but there is no option on the page to buy extra UPS insurance. There is supposed to be an option for extra options.I printed label but no option...

Can you do Intl shipping with just one store category ?

Hi, I am interested in getting my feet wet with international shipping. I'm trying to figure out if I can specifically choose one store category that has about 300 books to begin with. It really needs to be a store category because the Ebay book cate...

Help, I cant get any assistance

I ordered 2 Office chairs , paid for them and was told they where shipped. Got confirmation delivery and tracking number. They where not delivered, found out form USPS that the tracking number was for another customers 2oz package in same town. But e...

FEDEX...AGAIN WITH THIS?

"Underpaid labels"

FEDEX LABEL ADJUSTMENT

HAVE RECEIVED OVER $500 IN FEDEX LABEL ADJUSTMENTS IN THE LAST COUPLE OF WEEKS. FEDEX RESPONSE IS THE ZONE IS FURTHER FROM THE HUB. THEY HAVE "THE DISCRETION" TO CHARGE MORE IF IT IS A LONGER DRIVE. HOW DOES UPS AND USPS HAVE THE ABILITY TO CALCULATE...

ebay won't accept my street address

USPS doesn't deliver in my area, so I only have a P.O. box.

Item shows as "Delivered" and returned to sender. Seller wants me to dispute as they can't refund

So I bought an item from Italy and it was shipped to the US via Italian Post. But after about a week of sitting in Italy it never got on a plane to the USA and was re-routed back to the sender/seller. I asked them what was the issue and why it was re...