Shipping
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

TO ALL SELLERS

IF YOU ARE A SELLER AND YOU TAKE FOREVER TO SHIP THE PRODUCT. DON'T GET MAD WHEN YOU RECEIVE NEGATIVE FEEDBACK. WE AS SELLERS DON'T WAIT 5 DAYS TO PAY YOU SO DON'T MAKE US WAIT.

User avatar by Adventurer
  • 358 Views
  • 6 replies
  • 0 helpful

Item Not Delivered Case

Hello, I have a customer who opened a case claiming that his package never arrived. I'm not too worried, as the tracking shows that UPS delivered this package to the correct address almost 2 weeks ago. I've also responded to the claim by updating the...

Ebay first class envelope

I see that on my shipping options chart that there is a USPS first class letter box for use with items under 3 ounces. I understand the Ebay standard envelope, but what exactly happens if I check this first-class letter box? Do I then have to type my...

Said priority mail actually ground advantage

I live in Hawaii and whenever I purchase an item I make sure its priority mail and not ground advantage. The reason is a difference of 6 days opposed to 21. I recently purchased an item where the seller said he'd ship the item priority mail but the s...

User avatar by Rising Star
  • 969 Views
  • 17 replies
  • 0 helpful

Shipping To Puerto Rico

I have been trying to help a customer in Puerto Rico purchase from me. For some reason , and I have spent the whole day with eBay (UGH) and it shows I don’t ship there. Puerto Rico isn’t International. EBay said I needed to reconfigure a bunch of shi...

Resolved! Buying Two Laptops on ebay but NOT getting delivery of the Laptops at shipping address on time

On April,12,2024 I bought two laptops a Thinkpad p51 and Dell Precision 5510 inch on eBay, and paid for both items and shipping in full. Upon checking the original tracking number I noticed that the laptop had been delivered to the wrong address. I m...

Trash eBay, USPS

Sold an LED Lamp to Buyer Buyer chose to get the free shipping, but did not opt to pay $5 more for faster shipping with insurance (Priority Mail). I packed it up and dropped it off at the USPS. While I was there, coincidentally, I was told by the cle...

Resolved! Shipping

I ordered something Monday. Seller says she shipped Tuesday. No acceptance scan. Tracking still label created. When I asked about it she seemed irritated. She says she tossed it in a slot at the post office.

Questions about shipping an Apple Pencil Stylus

Hello, I recently sold an Apple Pencil Stylus and I have some questions about how to ship the item. One question is, would a padded envelope be the proper shipping device to use? And would I be able to purchase a single at the post office? Also, what...

Offering 2 shipping options to a buyer

I am in the Netherlands en most of my buyers are in the US.I ship most of my items with tracking.But cheap items, like a $7.99 item that I can ship in an envelope (less than 3 cm thick) I use to ship without tracking (the right way with form) for $4....

How do buyers pick shipping options?

So I sometimes list multiple shipping options, You use to be able click on shipping details and pick a option. So now customer has messaged me asked how to choose one, the shipping options do show up but there is no way for the buyer to pick one.

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