Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Buyer Charged Less than Actual Calculated Shipping!!!

I posted about this before, but got no correct explanation. It keeps happening. This time, Buyer was charged $80.36 for FedEx Ground shipping. My Actual shipping label cost $86.50. Weight and dimensions as stated in original listing (74# 24" x 24" x ...

Finding listings by shipping policy

This is elementary I am sure, but how can I sort my listings by shipping policy? Thanks!JJ

eBay Not Discounting My Label

I sold an item and priced the shipping based on the estimated quote. Now that it has been purchased and I am trying to ship, I am being charged the full USPS rate for ground shipping with no discount despite being a top rated seller. Is there some ki...

Ebay repackaged the package and the goods got damaged

Hello, everyone, I got my packages of 90's games in the mail today, the games were in 100% condition at the time of purchase without the slightest scratch.The seller packed everything well and forwarded it to the ebay shipping center, where the games...

eBay ShipCover Shipping Insurance Partner

This is more of a general statement/review and warning to sellers. I've been buying and selling on eBay for almost 25 years on different accounts. Never have I had to make a shipping insurance claim with ShipCover in all that time. However, after thi...

usps sept increase. How much is the increase?????

Shipping

someone tell me how this is possible and how it adds up. Buyer pays $2.00 for large envelope and i get charged $3.95 for a label and i make .94 cent on this order

Item stuck in Customs Cleared Amsterdam

Hello! I am located in Germany and am awaiting an item from the USA, which is currently stuck in Amsterdam and was shipped with Pitney Bowes. The last tracking update reads Customs ClearedAMSTERDAM-SCHIPHOL, Amsterdam 1118and it is from January 24th....

About the announcement on USPS Rate Changes

devon@ebay kyle@ebay elizabeth@ebay The link... "to these zip codes" simply brings one back to this announcement page........ perhaps we could get that fixed?

Can't Print Shipping Labels

Can't Print Shipping Labels on the Buy label Screen or in the Sellers Hub. Using Chrome, I get a spinning icon. Waitied 15 minutes nothing, Refreshe page Nothing.Tried several times and nothing.Tried in FireFox nothing. Mitch

Is Speedpak a scam?

I ordered an item from eBay and a couple of weeks later got a message from "Speedpak" saying they had tried to deliver a parcel but noone was home. I tried to reply but it bounced. I had not heard from them that a parcel was going to be delivered tha...

Packing slip will not print at all since ebay made changes to format

Why did ebay change the packing slip format? The button to "print" doesn't work at all. Everything worked fine before this week. I always try to include a packing slip with every sale. Now, I can't even print one using the "shipping labels" workaroun...

How do I get a refund from a seller has not shipped my item over 90 days

Hope someone can help. I have lodged two cases with ebay. 1st one the seller wanted down payment $66.00 I was not aware this was not allowed by ebay, seller has not provided the item been over 90 days, as the item has not been sold I can not raise a ...

Box size and weight

I have a question on entering weight and box size when listing an item to sell.If the box size is 8 1/2" wide for example, do I enter 9"? or 8"?If the weight is 2lbs and 8.5 oz for example, do I enter 2lbs and 9oz?Thank you for your help.

Freight Tracking

Anyone having issues with tracking freight items? I use the carriers that ebay tracks and I input the tracking/pro number in the order and for some reason the link under "shipment history" that provides you access to the carriers website is coming up...