Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

"PC Postage Entity"

Who is considered the "PC Postage Entity" for mailing labels? Is it EBAY or PayPal?I recently opened a dispute (with the USPS) for a USPS Short Paid Fee that was charged to me on my monthly EBay invoice.The dispute was approved, and I received an ema...

International buyer wants to use another address

I have an international buyer who has asked me to send his item to a different international address. How do I go about facilitating his request? Many thanks,Annette

Do eBay Standard Envelopes work in 2024 or still having issues being returned for too rigid?

Hi, I recently started selling single cards. Are people still having problems with eBay Standard Envelopes (ESE) being returned for being too rigid if they use top loaders, or have things pretty much straitened out where now a days they're always fin...

SHIPPING MEDIA MAIL

Will USPS pick up media mail. When I sheduled a pick up for ground advantage I noticed a selection of other what is that thanks

ERROR BOOKING SHIPMENT

How to Solve this :: please let me know I can’t book my shipment Error Parsing incoming request XML Error: cvc-maxLength-valid: Value 'A M Marine Solutions AbdulMannan Makani" with length = '39' is not facet-valid with respect to maxLength '35' for t...

eBay Forced Return

I would strongly advise against using eBay for buying and selling. You aren't able to delete payment methods you have on file. eBay forced a return of an item I sold. The person returning the item described it differently than what was shipped. They ...

Resolved! WHO DOES UPS BILL WHEN THE EBAY SELLER OFFERS FREE FREIGHT TO BUYER AND PRODUCES SHIP LABEL?

I have shipped 5 packages in the last 2 weeks, in which I offered free freight to the buyer. I used the ebay UPS discount system to produce the shipping labels on my printer, and I packaged each sale, applied the shipping label, and hand delivered th...

Resolved! How to Handle -- Porch Pirate Stole Package

I sold an item, total value $130, insured for $100, thru USPS. Tracking shows delivery made last week, but buyer claims parcel must have been stolen because she doesnt have it. She checked with her post office and they told her they could not do anyt...

My 1 package containing 2 items turned into 2 packages once at eBay Hub

So I got my first bad review and it's because the customer complained that the package was OPENED and the box was DAMAGED. Also it took over a month to arrive. Which is weird since all my packages I shut tightly and package inside a lot of stuff to a...

Resolved! Buyer wants me to Ship to a Reshipping service.

Hey everyone, I have a buyer who won an auction on an item and when I went to print out the label, I noticed it was for a shipping service in Portland, Oregon. Its called 4PX Express USA Inc and I was a bit hesitant to send out the item to the buyer,...

ENVIO ESTANCADO

Hola mi envío que debo recibir en Argentina (enviado desde EEUU), esta en despacho aduanero de Grecia hace 20 días, que esta estancado no tiene movimiento. Alguien puede ayudarme? ebay?

Global Shipping - Items Restricted and sent to the junk pile

Very unpleasant experience when being involved with this service. The package was sent through Royal Mail making it to the Global Shipping hub Luchfield, Staffordshire WS13 8UR. Where it was slapped with being a “Restricted Item”. I’ve read over the ...

Resolved! delivery attempt to internation shipping hub in Glendale IL.

its shows the usps company has attempted delivery to the international hub 3 days in a row being unsuccessful what is going on?

Item can't ship outside of US even tho I'm enrolled in EIS

So I'm currently having an issue with a customer about a Memorex VHS head cleaner. For some reason it doesn't let him ship to Portugal or anywhere outside the country. I tried relisting and same issue, but all my other items listed show they can be s...

Which Would U Pick? And Why?

These 3 shipping methods have just 1 cent difference. I keep picking USPS GA, but now wondering if I should pick UPS or FedEx instead. Which would u pick? and why?