Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

mixup order

There is a problem with my order . What happened is I ordered an item from a eBay seller in Bangkok. Some other person got an item not from eBay from Bangkok too.in the sorting facility in Hawthorne, CALIF. this place Printed new labels placed it ove...

$71 to mail a...PILLOW!?!?!?

Boy, did I Misjudge! I just sold an oversized decorative pillow...a 1970s Wizard of Oz one...and thought I would just charge a Flat $15--how much could a Pillow cost to mail?! $71!!!!!????? I am Tempted to try a Vacuum Bag, but Don't want to Ruin thi...

Ebay International Shipping and Slow/NO sales

Before I was switched to Ebay International a month ago, I would sell 3-4 items every week through the GSP. In the last 4 weeks I have sold 2....going to Canada. Nothing else anywhere. That is VERY odd as I have always sold regularly through GSP ever...

Why are people allowed to ask $120 dollars for shipping for an item that would cost $13-20 to ship?

I’m seeing a ton of listings where the shipping is 3 times more than the cost of the item itself. When I’m selling an item almost exactly the same, the shipping will cost me $13-20 but other sellers have their shipping set at $100-$112 dollars. Isn’t...

eBay International Standard Delivery to Canada

The last few weeks when I've printed a shipping label to Canada with eBay International Standard Delivery, instead of a label to ship to a US facility, the label is a standard USPS First Class International label, with customs information and the buy...

Package shipped Nov. 8th still "in transit to next facility"

I sold an item on Nov. 7th and shipped it out Nov. 8th by USPS Ground Advantage. I used an eBay label like I always do which comes with tracking and insurance. The past 3 updates on the tracking have been only this: Nov 12, 202312:00amIn Transit to N...

Calculated shipping wrong AGAIN

Help. I had a large item listed, proper dimensions - 20 lbs, 5 f long 15 in wide. Buyer a nd i were in a conversation, i asked him to wait, because i suspected i would have a problem with shipping with UPS . He bought it anyway, shipping was suspicio...

"PC Postage Entity"

Who is considered the "PC Postage Entity" for mailing labels? Is it EBAY or PayPal?I recently opened a dispute (with the USPS) for a USPS Short Paid Fee that was charged to me on my monthly EBay invoice.The dispute was approved, and I received an ema...

International buyer wants to use another address

I have an international buyer who has asked me to send his item to a different international address. How do I go about facilitating his request? Many thanks,Annette

Do eBay Standard Envelopes work in 2024 or still having issues being returned for too rigid?

Hi, I recently started selling single cards. Are people still having problems with eBay Standard Envelopes (ESE) being returned for being too rigid if they use top loaders, or have things pretty much straitened out where now a days they're always fin...

SHIPPING MEDIA MAIL

Will USPS pick up media mail. When I sheduled a pick up for ground advantage I noticed a selection of other what is that thanks

ERROR BOOKING SHIPMENT

How to Solve this :: please let me know I can’t book my shipment Error Parsing incoming request XML Error: cvc-maxLength-valid: Value 'A M Marine Solutions AbdulMannan Makani" with length = '39' is not facet-valid with respect to maxLength '35' for t...

eBay Forced Return

I would strongly advise against using eBay for buying and selling. You aren't able to delete payment methods you have on file. eBay forced a return of an item I sold. The person returning the item described it differently than what was shipped. They ...

Resolved! WHO DOES UPS BILL WHEN THE EBAY SELLER OFFERS FREE FREIGHT TO BUYER AND PRODUCES SHIP LABEL?

I have shipped 5 packages in the last 2 weeks, in which I offered free freight to the buyer. I used the ebay UPS discount system to produce the shipping labels on my printer, and I packaged each sale, applied the shipping label, and hand delivered th...

Resolved! How to Handle -- Porch Pirate Stole Package

I sold an item, total value $130, insured for $100, thru USPS. Tracking shows delivery made last week, but buyer claims parcel must have been stolen because she doesnt have it. She checked with her post office and they told her they could not do anyt...