Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

EBAY should require sellers to use insurance!

I just had my first bad experience with EBAY wherein a package was not delivered to me in my New York City apartment building. It has now been 2 weeks but still no sign of the package. The tracking report says "delivered" but most of us know that thi...

INTERNATIONAL SHIPPING IS NOT WORKING FOR ME, "Keeps saying try again later

Why won't it let me purchase shipping internationally. It keeps saying;"It was not possible to generate the label. Something is wrong. Please try again later"WHats up ebay, yall working on this?

Multiple items under one tracking number not adding. Glitch or change?

Hello, Basically I've noticed the last few days that when a buyer buys multiple items (say one item and then another the next day), I'll combine them into one order. But when adding that tracking number to both orders, it only appears on the item tha...

USPS PARCEL SELECT is TRASH!

I package stuff for shipping VERY carefully. Like bubble wrap, medical pads, and pool noodles for extra support. 90% of everything I've shipped parcel select has arrived broken. One package looked like a fork lift went through it. I will NEVER ship p...

Shipping

Maybe I need to read more… but can someone explain to me why shipping is considered part of my sales when most of the time I lose money on shipping because I’m not charging enough. Please help me to understand why that’s considered sales and may be r...

Package is lost, buyer chose shipping and claim value does not cover selling price

Hello there, I am looking for advice.On May 1 I sold a laptop computer on eBay for several hundred dollars and the buyer choose FedEx Smartpost for shipping. The package was scanned by FedEx after I put it in a FedEx drop box, but it never made it an...

40 days now showing on handling time (desktop only)

I've not seen any discussion about this and cannot find anyone even mentioning it online. Last I knew we had a maximum of 30 days for handling. When did it go up to 40? Guess maybe I've been hiding under a rock?

How do I edit shipping information on orders (after purchase is made)

I sold an item and, I guess the weight provided in the listing was off. When it got to the buyer, USPS told him postage was $2.52 short. I always use "Free Shipping" so this was on me. I just refunded the buyer the money, however, I want to avoid thi...

Bulk Label printing from emailed link - pdf shows 4 labels a page

I sometimes have a problem printing on my label printer from our main computer. This never used to be a issue, as I could simply pick up the bulk label confirmation email sent from eBay on my laptop and click on reprint. The pdf came up as one label ...

Ebay international shipping

eBay internationals shipping is higher in my account than what eBay posted. For example, to Canada under 8 Oz, eBay states $11.86, but in my account shows about $15. Is there a way to correct that?

Resolved! Lost Parcel - Ebay Shipping Services - Contact number ?

Ok, so we have a parcel that was to be delivered in Canada on April 23rd. It is now May 18th and no parcel. Customer files a not received request. Parcel is shipped via Ebay Delivery Services>Ebay SendSo, contacting customer service, they suggest I c...

Cannot be exported. How do I get my package back?

I sent the package to eBay International Shipping hub. Ebay said the order cannot be filled and canceled the shipment. The tracking shows it's still at eBay International Shipping hub. I contacted Ebay to have the package returned to me. The package ...

Was at the post office today and...

The very nice postal worker was helping a very sweet elderly lady with her package. She asked if they had 'fragile' stickers for her so they could possibly show some extra caution. The postal worker informed her, 'Ma'am, you don't have to worry we do...

Its impossoble to have ebay step in

So I placed an order, that I didn't realize was local pickup. I sent my money and dumbly waited for it to be shipped. However, I eventually realized that it was local pickup up, which caused a big problem because the seller was on the opposite end of...

Consolidation center - any way to intercept there and have it sent back?

I mixed up two orders and of course one was going international. The package was scanned into the eBay Consolidation Ctr yesterday and is still there. Is it possible to have the pkg stopped there and sent back to me? I chatted with eBay help but they...