Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Shipping

Why are sellers allowed to have delivery within 2 days or 2 or 3 days as the last purchases I made was due to the 2 day delivery and the other was 2 or 3 day delivery on there listing. However the first one was 2 or 3 day delivery but it took more li...

Why as a seller do I pay shipping if the buy also paid shipping?

I sold an item and had it set for the buyer to pay the shipping. Why do I also have to pay for the shipping? How do I keep track of all of this for tax purposes? I tried viewing a page on that and it just gave me an error, something about I don't hav...

USPS denies damaged item claim

I sold a glass platter that was destroyed during shipment. Buyer was cooperative and took pics and presented evidence at Post Office. Sent me pics, etc. All steps were followed according to protocol. I patiently waited for my $37 refund. After 30 day...

shipping label

My shipping label didn't print at first and now I have 2 different ones and need to cancel one. Can someone tell me how? Thanks

Resolved! Confused with international shipping

Hello all, i brought an item from New York to me (in England) and they did the international shipping program and they sent it to Glennsdale Hights IL, which is Ebay's place for international packages to forward off to England and it says "Available ...

international shipping issue

I sold two items and received an email from buyer requesting a combined shipping invoice. Turns out the buyer is from Colombia. When I go into it, it is not listing the ebay hub as the ship to but instead the actual address in colombia. I am a member...

How to find "reason code" when appealing shipping overcharge?

I'm appealing a charge with USPS. They charged for large flat rate box when I only shipped item Priority mail. The only info I'm not sure about is they ask for a "Reason Code". I'm not sure where to find this. Any ideas?

Additional shipping charge

I shipped a comic book that only weighed a few ounces and paid $4.68 for USPS ground advantage. 9 days later eBay charged me an additional $4.49 for USPS ground advantage and said I underpaid the first time. How could it cost over $9 to ship somethin...

USPS Holiday 2024 Rate Increase Starts October 6th

I know everyone is talking about the negotiated rate increase eBay announced that starts September 16th, but in case you missed it - USPS also announced their 2024 Holiday increase for published retail and commercial rates as well. The increase will ...