Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Unable to Print Multiple Labels for One Order - Ship Tool Stopped

I am trying to print 12 FedEx labels for an order I received on 12 identical items. After printing the first 5 labels, the shipping tool is now disallowing me to process the next 7. I thought maybe it was a fleeting eBay/FedEx issue and walked away f...

Resolved! Has any seen an option to Switch to Advanced Shipping?

@hempgogreen I started I new thread to try to find you some answers. Some are seeing an option to Switch to Advanced Shipping in order to change the label format size. I have never seen this on a PC. Below is a screenshot from a user's PC that looks ...

4x6 Labels printing sideways on eBay - Solution

I spent a little time troubleshooting my Label printing (started printing sideways and in small print). I figured out that when I selected the 4x6 option I needed to make sure the paper size was set to 4x6 as well. Somehow my paper size was changed t...

shipping

only me? some how I didn't add the shipping option to my item, only local pickup. now the item has sold and the buyer is on the opposite side of the country! is there a way to add shipping once an item has sold?? or do I need to cancel the order, ref...

item number 355953258798

The shipping cost is $134.90 is too much for the buyer.

Package not received.

I sold an item, used eBay labels and tracking. Item didn't arrive. I refunded the buyer, who is VERY nice....told me that a USPS Truck was burnt to the ground and was on a tow truck in his neighborhood on the date this his package should have been de...

Resolved! Combined shipping refund question. Please help!

Hello, I recently sold 8 items to one buyer at once. They paid individually for each item immediately before I had the chance to send a combined shipping invoice. I was still able to purchase a combined shipping label. How do I figure out how much mo...

on line label record not showing up

on line label record not showing up when shipping label is printed, e bay NO HELP as usual

USPS underpayment notice.

I received an e-mail and message on e-bay stating that I underpaid on a shipping charge. The item weighed 4 & 1/2 pounds. I used USPS ground advantage, the item was shipped to Washington state. When I purchased the label the charge was $8.00. The mon...

Calculated shipping vs Flat rate (USPS)

Can someone please explain how exactly calculated shipping works. I always used flat rate and 98% of the items I sell/sold weigh under 4 oz. I charge $4.74 for shipping. If the item ships to California I would pay$4.36 (less if I ship closer to home)...

eBay Standard Envelope - returns shipping is overcharging by 700%

When I ship an item using eBay Standard Envelope, currently the cost is 69 cents with USPS First Class Mail. I offer free returns for these items because the cost is very low, supposedly. When a buyer opens a return and I approve it, it shows a retur...

Carrier refuse to ship item Glendale

Hello i have an item stuck in GLENDALE HEIGHTS, IL UStracking says Recived by EBAY left at Dock. And latest : Carrier refuse to ship item forward ? Unable to deliver. seller cant do anything. What Can i do now ?

Shipping underpay.??

Received two notices today that I had underpayment updates on shipping labels....Here's the thing the weight I paid for on the shipping label was actually MORE than the weight USPS updated on the notice. How can I be underpayment when USPS saying the...

How to obtain Fedex signature on labels purchased via eBay?

Hi, recently sold a $5,000 item. Shipped via Fedex Signature Required. Buyer claimed item was stolen. Fedex Tracking showed it was signed by someone in a different name of the Buyer. Buyer filed a police report and a dispute / item not received. I re...

Dropping package outside of home zone

Has anyone been hit recently with additional shipping charges because you've dropped a package outside of your home zip code? I often drop at the PO 6 miles away as our small PO has shortened/limited hours. Recently I was charged by Ebay for addition...