Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Closed a Return by accident!

received deffected items. I closed accidently the return file.What should I do casue I can't reopen the case?

selling fabric by the yard...how to set up shipping?

I sell fabric By the yard. I have shipping for 1 yard as x amount and each additional x amount. But if a customer buys several different fabrics the discount does not apply. How can I do this. This is my shipping link that I have in my item descripti...

Resolved! not receive Item

not receive Item number

How Do You Get Your Items INTO The Post Office If You Have A Lot?

If you have a lot of items to take into your post office, how do you get them inside? Dolly? Basket? Bags?If I have about 15 items in poly bags, I will use trash bags & go put them in the big bin inside the post office.When I have many items boxes & ...

Buyer's refusing delivery voids money back guarentee. Is this in ebay's help articles anywhere?

If the buyer refuses delivery, their claim is not eligible for the eBay Money Back Guarantee. I've seen this in a lot of posts regarding refusals. BUT I can't find it docomented anywhere. Is it written down somewhere in ebay's help section? Seems lik...

What is the ebay/paypal guarantee on a 1 year subscription purchase

I am planning to buy this http://www.ebay.com/itm/Spotify-Premium-No-Subscription-IOS-And-Android-Lifetime-No-Offline-/201842046255?hash=item2efeb9352f:g:SRoAAOSwuxFYuxGG It says 1 year subscription What if the subscrition ends before 1 year say 6 mo...

Sellers Need To tighten Up Shipping On Small Items

How do you expect to compete when your shipping charges are too high? Do you not realize that high shipping eats into your profits? I'm talking about the people who only offer Priority for items under a pound. I ship mostly light items in the 3-8 oz ...

Seller ignores me! WHAT TO DO?

I bought an led-lamp this summer, with 3 year warranty, but it no longer works. I have written the seller 3 times, but he ignores me. Now he has even blocked me, so I can not buy from him any more. It has been too long to open an ebay buyer protectio...

Buyer Asked to Change Shipping After Sale

After I sent out a Priority Mail package for a dress I sold, the buyer messaged me stating she had accidentally clicked wrong address on the checkout page and asked me to change recipient address with USPS. I replied that it is impossible to do so es...

Any way to pay less for shipping?

I do not have a store. I sell around 10 items per month.The minimum price I pay for shipping any item is $2.61. Is there anyway to pay less?I recently received my diploma in a mailing tube and they paid only $1.60 to send that to me. Any suggestions ...

Resolved! Shipping return label

When a buyer starts a return w/ "changed mind" as the reason and the return is accepted by the seller, does eBay provide them w/ a label to print?

Resolved! Seller does not honor warranty! Which steps can I take?

I bought an iPhone 6 128GB from seller, when it arrived I immediately noticed something was wrong with the screen as shown in the pictures below. The phone was in working order and since I had one year warranty I decided to keep it. I had been withou...

Resolved! Seller sent me wrong item, but ebay closed my case for return. Why?!

Seller sent me wrong item, I opened the case for return, seller asked ebay to step in and ebay resolved this case in seller's favor. I attached photos to prove that the item is really wrong.1. What is the reason to close my case?2. Why ebay even don'...

Problems with shipping items and getting them back

Alright, so a few days ago I posted my story about being worried about getting in trouble with ebay over an item that was mistakenly sent to the wrong address. Well, there's more to the story now and I'm begining to wonder if my buyer is a scammer. H...

Returning an Item by a Buyer after 51 Days of Receipt in Good Order!

Ladies & Gentlemen ! I need your insights on this case please! I sold a watch on 27March2017 & It was shipped to Buyer the very next day. The watch was in an excellent working condition when it was sold. I checked it myself & I had it also checked by...