eBay

SCAM

About two months ago I bought an electric guitar ESP LDT KH-602 from after reading about the guitar very carefully and made sure the guitar is brand new of course, I even asked the seller if the guitar is brand new like in the item description and he...

Where is the Cancel Returns request button?

Hello,I was wondering if anyone can help me please? After contacting the seller to make a return for some small items that was "not as discribed", the seller agreed for a return. Soon after, just a few days ago I opened a "Returns Request" to return ...

How do I pass a shipping discount to a buyer?

On the listing form is a check block labelled “Apply calculated shipping rule” Where exactly do I set that rule? More to the point, on SOME (but not all) of my international listings ONLY I want to be able to pass along to the buyer the eBay discount...

USPS regional shipping boxes can help save you on shipping

This is a reminder or a helpful suggestion for those who are unaware of what USPS's regional boxes are. In some cases using regional boxes can help to save sellers shipping costs. There are two boxes (A and B). Both are for domestic use and can be sh...

First Class International Fee With Tracking Number

So I've been selling quite a lot of stickers to international customers. So I like to know what is the cheapest way to ship it out with tracking number? Most of the decals I am selling with price ranges at $9.99 to $19.99. Most of the stickers I just...

Buyer claims item not recieved but tracking says it was.

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shipping a large box and getting correct pricing.

Seller's fault

I bought somethings in the value of 9$ from a seller but since he described the order in the packaging as "above 20$" it got stucked on my countries customs and I had to pay 20$ +.He says he doesn't cover custom fees but doesn't he have to since it's...

USPS damaged item I sold

I mailed an item through USPS First Class to a buyer who received the item damaged. We both agree it was USPS's fault. Where do we go from here? I've had hundreds of transactions and this has never happened before. Does he file a claim with the USPS ...

Removing return addresses from packages.

At work yesterday our Postmaster read off the new guidelines for suspicious mail. I heard something that I have been noticing lately. People have been cutting off the return address from their on-line labels. I have even gotten a few myself, these ha...

I have paid but have not received the goods the seller is missing.

Hi. how can I get in touch with Ebay administrator?I have paid but the product not already 4 months and the seller acount not exists more Seller: Please help, thanks.

Ebay return policy

Ebays return policy is going to cause me to quit selling Im a small seller, less than 200 items listed for sale. according to ebay policy all the buyer has to say is the item was damaged or not what they expected and the seller has to pay for shippin...