Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Product delivered to wrong address in Australia

After 31 days the product has been delivered to the wrong address in Australia. I used the Ebay shipping label which as best I can tell has no information on the final address in Australia. The buyer has responded that it went to Toowoomba instead of...

i chose FEDX 2 day one rate and had it listed in my sale

But where i print out the label even tho Ebay is supposed to print me a FEDX label in their script on the page they only mention USPS . My customer is expecting FEDX and he paid me for FEDX . i hav;nt printed label yet ?

Item shipped to address listed in ebay, delivered, customer says they didn't get it want money back

I had a customer purchase an item. The item shipped to the address that was listed on ebay and is marked received which was in Florida. Buyer lives in Pennsylvania and of coarse did not get the order and wants their money back. I do not enter the add...

FOREIGN SALES

DOES EBAY STILL HAVE THE ERLANGER KENTUCKY PROGRAM FOR FOREIGN SALES?

Anyone having issues with no delivery confirmation scan by carriers?

I started keeping a log of issues with no delivery scans for forwarding companies in the Miami area then expanded that to anywhere and residential addresses too. I had a near miss on one going to a customer in Panama via a forwarding company in the M...

Something's changed with eBay shipping labels?

Hi everyone, I have noticed in the past few days that I am having issues getting the shipping labels to print correctly. I'm fairly certain that something is amiss with how the eBay PDF is being created. I am using the labels that are 4x6, two labels...

2-month shipping through eBay international shipping

PaidAug 2Order number 11-11893-45856Shipping US $245.34Duties US $24.05Latest UpdateShipper generated a new shipment label, but the shipment has not been handed over to Aramex, yet. Shipment will be updated once collected from shipper and received in...

International shipping (from U.S.)

International shipping (from U. S.) availability not showing up on all my listings, though my set-ups are similar and I start from scratch on each listing.

Account hacked

So my eBay account got hacked and I keep fast checkout on my card. Anyways, the hacker spent 200 aud on gift cards and I’m trying to get the money back. I’ve told the sellers about everything. And I’ve told eBay support and they said I should just wa...

Relatively new seller who keeps getting bit by Free Shipping

The couple of times I've tried Free Shipping, with the idea that I paid the $1.25 EBay envelope cost to get tracking, when I try to print a label it says the customer has chosen USPS Ground. We're talking inexpensive small paper collectibles being so...

what companies will pick up and ship items when the seller has local pickup.

I'm trying to buy a pipe threader in Virginia and get it shipped to Kansas city but the buyer is only offering local pickup. What companies if any have this service?

The importance of USPS GPS enabled scanners.

We have all seen the many posts from a buyer - post office says they delivered my package and I didn’t get it. First and most common suggestion - check with your neighbors. Second and seemingly less often given - have the post office check the GPS of...

Uploads

Ebay says you have to upload a receipt to prove you shipped a package that wasn't received. How do you do that? It's so hard to understand

Something will freeze over before I ever ship anything UPS again

Long story short... I shipped a well packed box and the item was a cold cast resin statuette that weighed about 14 lbs. It really was very close to shipping a rock. I still did the bubble wrap thing with 8" of foam peanuts around it. I ship antique g...

Item that never arrived and ebay closed the case

I have an issue with a seller regarding an item that never arrived. Seller always tells me don't worry be patient when complaing about an item that never has arrived. I asked seller twice to provide signature of delivery and this never happened. Now ...