Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

What constitutes "not too rigid" on an ebay standard envelope for trading cards??

ebay says you can ship trading cards in a plastic sleeve, yet the envelope can't be too rigid. How does one accomplish this? I've received cards in a protector, in a hard cardboard mailer as an ebay standard envelope, yet have gone to mail a paper en...

Shipping scam to a FL forwarding company?

I shipped two packages here worth about $250 each on different dates and in both cases, the USPS delivery status showed it is in transit 30 days in for both. Doing a mail search resulted in nothing. They were from the same buyer who claimed the items...

Shipping price changed after sale

Hey, looking for some help. Have been selling on eBay for over a year now, but in the last month have been having problems with shipping. I set flat rate shipping, but when someone purchases the item eBay doesn't charge them that price. So for exampl...

Fedex labels from eBay with max 1000 additional liability?

Is this a glitch or has eBay updated their agreement with FedEx? Like just yesterday I was able to purchase liability for even more than $2000 with FedEx but now it's capped at $1000? Anyone knows if it's temporary? Thanks in advance

HS Tariff Code Diecast Scale models

Can anyone confirm the Small Scale Diecast toys tariff in 6 digit form. I have always used a 8 digit code 95030085. Trying to ship to Croatia and it will only allow 6 digits. Do I just remove the last two digits (85). I looked up the Tariff code for ...

Shipping label

I just bought the shipping label but it isn’t showing me a option to print it

How can sellers outside from the US ship products to the US?

Located in Paris, I sold a product to a US costumer and can not ship it to the US, ebay saying:"Your ship-from address must be in the United States to purchase a label" "There are no services available to ship from this address"how can i solve this p...

Combine shipping

I know that as a seller I CAN combine shipping I’m asking as a seller if I HAVE to combine shipping

Grace Period for Top seller

I had a buyer purchase an item and asked to pick it up from my house. I got dinged by Ebay for not providing tracking. I marked the item as shipped. I sell super small stickers which I just use a first class stamp sometimes. I got dinged by Ebay for ...

Dimensional Weight of package exceeds Weight Limit

As another user was getting (without resolution, that I can see), I am getting the following message when I try to list my item: "The dimensional weight of your package exceeds the weight limit for the shipping service you selected. Please check the ...

Your ship from address must be in the United States to purchase a label.

So my buyer is in USA but I live in Romania, what do I need to do?

Can't find my @members.ebay.com email, needed to unlock the delivery to me !

To continue this multiple years old problem, closed without any solution despite years :https://community.ebay.com/t5/Shipping/I-need-my-own-members-ebay-com-address-to-pick-up-my-shipment/td-p/31592241The seller used (automatically or not, I don't k...

Resolved! Your ship from address must be in the United States to purchase a label

Hey, everybody. Urgent question. I'm from Kazakhstan. I received my first order. Yay, BUT! I can't get the shipping label. It says: Your ship from address must be in the United States to purchase a label. What should I do? The listing was on ebay.com...

Resolved! Is there any way to contact a real person at Ebay?

Is there any way to contact a real person at Ebay?

shipping

So I shipped an item and it arrived broken. I have no problem refunding for the actual item but am I responsible for the original shipping? Also I don't want the item back because why would I waste money paying for shipping a broken item back to me? ...