Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

The GSP that takes forever

Does anyone else see the obvious scam here?I buy an item in London and the seller sends to GSP In UK which is actually Pitney Bowes. A full week later I get 6 ridiculous messages telling me my item is "cleared custom" and "with destination carrier" o...

package to australia going through canada?

LZ542724556US This is my tracking number. This package is going to australia...this is unusual in my experience. Anyone have a similar experience?? Why would it go to Canada first? Thanks..

Resolved! Free Shipping / International Buyer

I just listed an item for sale. I selected the Free Shipping Option. I had someone make an offer on the item from Italy. I'm fairly certain I had global shipping program enabled. Am I just going to be responsble for the shipping costs to the GSP loca...

User avatar by Adventurer
  • 7188 Views
  • 2 replies
  • 0 helpful

Any way to change shipping method after sale?

I sold a souvenir postcard with free shipping and just went to generate a mailing lable for it. I'm sending it (with additional protection) in a greeting-card-sized envelope. My cheapest option for postage is for a First Class Mail Package, which is ...

Anyone having trouble printing a FedEx shipping label?

I've been trying to print a FedEx shipping label since Saturday afternoon. After I hit the key to print the label it goes to the page that usually shows up for a USPS label, but then it just sits and spins with the page refreshing itself every few se...

User avatar by Adventurer
  • 811 Views
  • 0 replies
  • 0 helpful

How do I give my customer a partial refund?

I sold 700$ worth of product to one of my customers. He told me 100$ worth of product arrived broken. No problem I can send him a 100$ partial refund. Except Paypal held all the funds since the customer opened a case and it won't let me give the cust...

User avatar by Adventurer
  • 990 Views
  • 8 replies
  • 0 helpful

Resolved! Faulty Item - No Response From Seller - No Refund?

I recently received an item which I have instantly noticed an observably small but major fault after 30 minutes of reviewing. This fault is potentially capable of damaging a $2,200 DSLR camera. The seller has typically responded with;"Hey there I don...

Shipping FVF

How do we get eBay to move away from the FVF on Shipping? Its a killer. Cant we get an option for actual shipping costs with no FVF and a limited handling fee with and FVF. to at least augment the costs. If it costs me 7.15 to ship flat rate and a do...

Seller won't file claim, eBay decided in seller's favor

USPS lost my package. I opened an inquiry which they closed. USPS supervisor tells me that they did mis-deliver my package. But the tracking just shows that the item was delivered, an inquiry was opened, and then the inquiry was closed with no furthe...

User avatar by Adventurer
  • 1785 Views
  • 33 replies
  • 0 helpful

Should I let return request timeout?

A buyer sent a return request because "changed mind". This was on April 10 and I immediately agreed to the return. As of today nothing has changed from "return started". Will this eventually timeout or should I call eBay to close the request. My fund...

Shipping label PDF prints too small fix.

Ever try to print a shipping label from a PDF and it only prints on the top half or quarter of the page? I have had this problem a few times and scoured the Internet trying to find out why. I even called Ebay a few times in the past with no luck. Wel...

User avatar by Adventurer
  • 1659 Views
  • 3 replies
  • 1 helpful

Fake claim of missing items

Fake​ claim of missing items please advise. eBay has recently decided against me as a seller for a fake claim of missing items. Buyer will not communicate with me buyer will not tell me what is missing. eBay had no luck getting to know what is missin...

User avatar by Adventurer
  • 1018 Views
  • 4 replies
  • 0 helpful

Enquiry

Hello. What do I do here. Bought a pair of shoes 4 days ago but the seller hasn't shipped yet and he is not responding to all of my messages. How do I get my money back. Somebody help

not received the item

Deari both the toys on november.In January i complain with seller(JESMILLSTHOMPSON89)He answer and apologize for delay becouse was in HOspital.He said that send back....After february i open the case,i try to escalate the case but ,after follow the i...

Most Marked as Helpful Authors