Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Actual shipping charges differ from buyer invoice

I had a listing with first class shipping. The invoice that ebay sent stated the shipping cost to be .70 cents and the buyer paid, however the actual shipping cost when i go to print my shipping label is 2.61. Why did ebay only charge .70 cents for t...

The seller is irresponsible

I had contact the seller so many times about my orders, it's total of 10 pairs of earrings ($100)

Return USA - rma (Don't find return label)

Seller have aksepted return and provided mra and say I can print out label from EBay. I don't find any label. I have been reading treds here to figure it out but don't find it anywhere. I only work on IPad at the moment but don't use the app so I thi...

new here..need help with issue

I used Pay after delivery to buy a item and the item is not up to quality that the seller stated. I want to return the item what is the best way to do this through Ebay case or through Paypal. I want to stop the payment which comes up in a week.How d...

Resolved! Can Shipping Costs be claimed if using 3rd party Shipping Store

Situation: Item successfully sold with shipping included as part of final price (fixed shipping amount). I am having the item packaged by a local shipping store. I will not know the final weight and dimensions of the package until I am at the shippin...

items not received

Hii did not receive an item and i pay money already.After buying this item the seller was dissapeared.Now i want refund.

seller refund after not receiving an item within estimate delivery duration.

Hi , so if I bought the item and didn't receive it and waited two / one week to make sure no delays had happened. I open a case seller refunded me and case closed. this is the easy part. the hard part if I received the item after 1 month later of est...

Resolved! Mistakes were made

So I did it. I made the mistake of sending the wrong item to the wrong buyer for the first time! If you guys would give me your opinion, I would greatly appreciate it. Here is an example timeline- (not real days just for reference) Monday- sent two i...

Resolved! Case holding period

I purchased a new chair and it arrived damaged. The seller agreed to send me a return shipping label. He failed to send it and so I started a case against him. Ebay gave him until June 2 to send me the label. He failed to do so and, to my surprise, E...

Need Advice when Buyer wants a refund

I sold some Mizuno irons. Listed them as regular flex steel shafts. I did not specify whether they were Dynalite or DG R300 because I wasn't sure. The buyer gets them and says they were not the steel shafts he thought they were. He asked me after he ...

didnt recieve my item

i didnt recieve my item. i try to contact the seller through ebay, they told me wait 30 day business the again they told me another 30 days then i surprised by a message that explain my problem case closed and i cannot get my money or my item

USPS express mail package lost

Hello Good People, I'm new to selling ~ and one of my recent sales is "delayed" in transit and has been for 2 weeks. I had a signature confirmation but no insurance on the package. I've put a "find lost mail" request in with USPS and they have respon...

Buyer returned items not bought from me, receives refund anyway

Recently had a nice size order, $620 to be exact, and the buyer claimed the items did not work once received. I allowed a return as always, but noticed that the buyer sent back items not purchased from me. I escalated the case to ebay, sent in pictur...

USPS tracking shows delivered in my mailbox today but not there.

Bad enough that mail rarely arrives before 6pm. Tracking says it was delivered at 6:10 but it's not in my mailbox. Did get a few other pieces though. Just a $20 item that would fit in a small padded envelope but this is a tool I need on a repair I ca...

Please don't use FedEx for deliveries

Please don't use FedEx for deliveries. I made a purchase and I paid for both the item the the delivery. The delivery was actually more expensive then the product itself. After a while a got extra bills from Fedex that claimed that I have to pay more ...