Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Brother laser & Issues printing quality....

i have a brother laser printer...the simplest one.been happy so far.am on my second cartridge which is pretty new; not even 4 months and probably hardly printed 200 pages (most are ebay shipping labels and receipts).this issue never happened with the...

Ebay calculator dramatically undercharged shipping

Just sold an item, ebay charged the buyer $27 for shipping when the actual cost to ship was $53. I guess I entered something wrong or don't understand how ebay shipping calculator works. What did I need to do to get the right shipping charged? I had ...

Item returned to sender, my address was correct

3 eBay items I bought from Hong Kong (shipped in 1 package--a total of $56 with free shipping) were returned to sender by the post office. The seller told me it had been returned to him. The seller asked me for $8 more to ship it back to me. I asked ...

Shipping cost dinged...ugh

What is wrong with people? Almost all my items go first class. I don't charge handling. If I make a mistake it is always in the buyer's favor. I've even upgraded a few from Parcel to Priority. All that and my shipping cost DSR is at 4.6.

Note 5 is not working

Hi , My selleres user id: sangvbui item number is 291844038884 I purchased a note 5 from sangvbui in August 2016. It is not connecting to TMobile carrier now. I have been informed by TMobile customer people that it is locked at account level yesterda...

USPS Shipping calculator bug as First Class charging buyer less than actual shipping cost

I have called Ebay & they have escalated this issue which has been reported a minimum of 50 times to garner a report, so this is a KNOWN Issue. Now, I'll share what's happening.I had 2 sales yesterday, one was a 3 oz 1st Class (pkg/thick env) and one...

Item destroyed on arrival, why can't I file a claim?

First off, I bought an item (3 box DVD set) from somone with 1 Positive Feedback. Risky and my fault. The item was shipped "Media Mail". It arrived today and the cases were smashed to pieces. I have no way of telling if this was USPS or the sender. I...

A returned item

What is to stop a buyer from returning not the item but anything as long as they return something with a tracking number if Ebay looks only at the tracking number as proof of the return? Example: Sold a laptop, buyer returns a phone book in a priorit...

Resolved! Buyer Buys On SAT Wants To Cancel Cause I Did Not Ship Yet...

Buyer buys 2 items on SAT. This morning Monday, I get an email to cancel the order because they have not shipped yet. I wrote customer and explained they bought on SAT and post office closes at 2pm, and no mail on SUN. I packed up the items this morn...

Item has not arrived... track number

The item was supposed to arrive by May 23, it did not happen. I contacted the seller.But he constantly parroted: "hi,dear buyeryour items have been shipped, we have add the track number on your ebay order details. please check it. have a nice day." T...

Resolved! How do you ship postcards or very light items w/o losing your TRS status because of lack of tracking

Today I have two postcards to send out, not my usual selling items but sometimes I do sell one or two. I received $5 for both (that includes shipping) if I print a label with tracking it will take $2.61 out of my profit when they could just ship for ...

Global shipping and tracking.

I purchased an item from a seller in California who used the GSP and I am in Canada. Seller shipped immediatly using priority mail, to Cincinnati, OH, and I can see the USPS tracking for that portion, it arrived there 2 days later. From there, GSP ma...

How to extend time to return item? (Seller messaged agreement to wait before returning.)

A seller accepted a return on an item. I offered to order a replacement for defective component, and if it works accept partial refund, else return the item. But then Ebay messaged me that I need to return within a few days or maybe can't get refunde...

Resolved! Can't escalate case to eBay after seller accepted return but won't pay postage

Can't escalate my case to eBay since seller accepted return request. He sold me a DVD bootleg but won't pay for the postage and accept it is fake. What can I do? I opened the case on the 28th of May. Thanks.

bought "new" from a seller, then later found out it wasnt new

Hello, I just need some advice on a purchase I made several months ago. Back in September I bought 2 "new" white cell phones from a ebay seller. Within a few weeks one of the phones had an issue with the display, this phone was returned to the seller...