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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Why does ebay say the item shipped one day

But PayPal says it shipped a different day? After buying an item eBay told me that the item shipped around may 28th but PayPal said it was shipped on the 31st. What is the reason for this?

Question about USPS tracking

If I sent out a package and the tracking shows "out for delivery" but the item never arrives, am I rsponsible as a seller?

Resolved! BEWARE EBAY SELLERS

HI ALL- I HAVE BEEN AN EBAY SELLER FOR 15 YEARS AND HAVE A 4000+ FEEDBACK RATING AND I AM A TOP RATED POWERSELLER. A BUYER BOUGHT 6 GRADED MICKEY MANTLE BASEBALL CARDS FROM ME. HE TRIED TO RESELL THEM TO MAKE A QUICK BUCK, AND WHEN THEY DIDN'T SELL F...

International Bidders

I was just curious if anyone knows why when you have clearly stated on you auction and unchecked the sell to International bidders box do they still allow bids from International buyers? I had someone purchase an item from Brazil, have emailed them t...

Resolved! Only sell to the US - Singapore shopper just bought an item?

Help! I have all of my items set to shipping to the United States only and I have the international shipping option turned off. Someone from Singapore just purchased an item but has not paid. What do I do now? Do I have to pay extra expenses, will he...

Guitar Pre-amp broken on arrival

Hello everyone I just bought a Mesa Boogie Triaxis Pre-amp from a buyer (used obviously) but upon arrival i noticed that the tubes which were 12AX7 TAD tubeswere all broken upon arrival and also had bent pins, and that the package had been shipped in...

How to contact ebay customer service by telephone

Had a buyer claim non receipt. I made a refund despite it showing as being delivered. Things happen. Buyer had bought something else a few days earlier, and buyer comes back saying THAT item not being delivered, despite the USPS saying it was handed ...

Refund money

i bought an item and it still has not made it here..now the item is coming from china and i understand about customs etc but it said my estimated delivery was over a month ago..i contacted the seller and they asked to wait a few more days so i did .....

Anyone using a Dymo 4XL and Internet Explorer 11 with Win 10?

I go to print and IE closes. If I use Firefox, something else weird happens. The only browser I can use is Chrome. It displays the label as a PDF and it prints fine....for USPS. Fed Ex labels print tiny. I just use my laser printer for those.

Resolved! How to change postage for overseas

We are new to selling so we are still learning!We have free shipping on our items and have chosen not to ship overseas. Recently we have been asked if we would ship overseas if the buyer was willing to pay the extra postage. We agreed, but now we are...

Wondering if anybody has a suggestion

I sold an item. Item worked fine when it left. Buy claims that the package arrived damaged and that the item was not working correctly. This was a keyboard. Basically it is a user setting that is wrong. But, the buyer refuses to even tell me what key...

CAN E BUYER RETURN THE ITEM AFTER USING IT??

A guy bought some ear cones to clean ear wax, used them and after 10 days has opened a return request. Doesn't match description or photosCommentsDoes not do anything to my ears Does not suck out ear wax This is a scam This creates fake ear wax (same...

Help needed: Item stuck on 'Customs Documentation and Labeling' since May 17.

I was overdue some bad luck and the GSP seems to provide a lot of it... Anyway, I bought an item - seller sent it promptly - but it's been stuck at Erlanger for over 3 weeks now:'Wednesday, May 17, 2017 12:20 AM Erlanger , Kentucky Customs Documentat...

Ebay protection program, buyer is pulling a fast one and ebay is deciding in their favor, what?!

I sold an item on ebay. Something I received from my grandfather. Item http://www.ebay.com/itm/222522070596?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649 Item# 222522070596 I listed the item with all the details and took very, very high resoluti...

incorrectly estimated shipping - do I need to credit seller?

Hi did my first sale. It's for a used lego item that weighs 1.5 pounds. I did not weigh it when I posted. I listed it as fixed rate $8 via priority mail. Now when I looked at options, I see that the box it woudl fit in would be ~$12 regular priority....