Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

What oz. to select on First-Class package weight option???

I ship a lot of smaller packages through USPS First-Class Parcel and when filling out the shipping label, ebay does not allow you to put the actual weight, but only allows you to select 1 to 16 ounces.....So Iets say my package comes it 4.19oz. or ev...

More Sellers Using FedEx?

Does anyone know anything about all the FedEx shipments of late? Is there a concerted effort to offer FedEx as a viable option to USPS? I've had some sellers say they're shipping USPS but then ship FedEx or "Standard Shipping," which is utterly meani...

Resolved! eBays provided international tracking number incorrect

I sold a $299. item to a buyer in Australia on 02/01/17. Bought Priority Mail International shipping label through eBay site for small box $33.70. Package never arrived. Package left Melbourne on 02/09/17 and then nothing can be tracked. Tracking num...

Fees

is there any way to lower FVF?

User avatar by Adventurer
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Resolved! buyer says item arrived damaged but no way this damage occured in shipping

I sent a jewelry item to a customer . I pack my items so neatly make sure they do not rattle at all .. i actually wrap my items like they are gifts enjoying every moment . This is only second time i have suspected fraud by customer, that they either ...

User avatar by Adventurer
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  • 4 replies
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apologies

I was wrong and accused an ebayer of something they did not do. I am so sorry. I would like the ebay community to know that it is vitally important to apologize if one is wrong. I was wrong. I will always be hurt inside by this and the mistake that I...

Resolved! Pending International Return Request

Hello eBay community! I've been selling on eBay for a couple years. Most of my sales were done domestically but I've never steered away from International buyers as I never had too many problems with them. However, I do have one particular problem wi...

Item arrived damaged; seller's response to return request is to accuse me of fraud

(TL;DR at the end) On May 11, I purchased a fully-loaded mid-2015 15-inch MacBook Pro that was supposedly less than 30 days old (according to the serial number when checked against Apple's warranty tool) via a Buy It Now -- for $2600 (read: in-line w...

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Resolved! Shipping label

I pressed the "shipped" label instead of shipping label and now the screen disappeared andI did not create a label. Is it to late to purchase one? Grace

Resolved! A question about Returns

I'm not new here, but I've never had something like this happen. I sell a variety of things, but my major seller is baby forumula. I get it from clearence sales in markets and such. I sold some recently and the buyer contacted me(opened a case, not m...

Ebay Global Shipping Program not working for certain countries

I have signed up the GSP. In my ebay listing I have the "Sell internationally with the GSP" option checked: It works for some countries, but for countries like Finland, Taiwan, it just won't work. As you can see from the screenshot #2, the "Shipping ...

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Resolved! Shipping cost for a cylinder

Hi, I have been trying to figure out the cost of shipping for a cylinder which wil contain a small poster. I am unable to find the information. Do I just weight it and then use the 1st class postage & print a lable?? It will only be about 12 oz. THAN...

Seller Now Says Shipping Cost More Than He Thought - Wants to Cancel A Deal After Accepting Payment!

I am currently in the middle of a transaction as a buyer. The seller accepted my "Best Offer" and I didn't get a shipping confirmation after a couple of days, so I texted him asking if he shipped. He said after packing the item and getting quotes, he...

Bought an item June 2nd, still has not shipped, no reply from seller.

So I bought and paid for an item June 2nd and the seller still has not shipped out the item. I saw that they have a 2 -3 day processing time. They sold this item to 3 other people and it appears that they no longer have anything for sell. It also wor...

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