Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Accidentally Bought Fake Item- Suggestions?

(To begin, sorry this is so long, but there are some crucial details I need to make clear!)Last week, I was looking for some good deals on some supreme clothing under the filter "Newest Listed" becuase sometimes you can find really good deals. I noti...

Resolved! Trying To Leave Positive Feedback For A Buyer. Its Not Leaving It.

Have tired about 5 times to leave positive feedback for a buyer. It looks like it will leave it, but then again, item continues to say "leave feedback" in the order area. checking buyers feedback, its not there. this buyer bought from me last week. I...

Customer wants me to ship via snail mail.

How do I not get penilized by not uploading a tracking #. PayPal lets you do this.

Resolved! Seller ignoring my messages for item failed during Warranty period

I bought a projector lamp in february this year.On the item page, seller says that there is 180 days warranty.http://www.ebay.com/itm/272238734808?ul_noapp=true.I sent him a message but he is ignoring it. Who is responsible for this warranty, does eb...

Resolved! E-bay is holding payment for item that buyer doesn't want returned

My buyer bought an item from me but received something else, that was not from me, BEFORE my item arrived. Thinking I had sent the wrong thing, she marked my item for return. She wants to keep my item, but e-bay is still holding my money. I sent e-ba...

Mini flash lite replacement bulbs

Ebay wants $ 9.98 in shipping cost to send me a card containing two mini flashlite bulbs. The item weighs less than a once and cost $ 2.54.Ebay must be crazy.

Buyer wants a return

Hello, I recently sold an iPhone to another used on eBay. The buyer received the item yesterday and already sent me a return request. The buyer's reasoning is that the item does not work or defective. The buyer is claiming that the Apple ID is connec...

The Global Shipping Program (GSP) is the most inefficient and convoluted service offered by Ebay

I've been a long-time Ebay user and buyer for more than the past 5 years. I hadn't used Ebay since it began to offer the 'GSP' service to sellers wanting to let Ebay + Pitney Bowles to take care of all final shipping, customs, and documentation. Howe...

Shipping an item - zip code not found??

I sold an item yesterday and I went to print the postage and there was an error message "zip code not found" I contacted the buyer and no response. The address is in Puerto Rico. What should I do at this point?

Multiple Shipping Label Item Itemization Scan List?

A postal employee told me I could select all my daily package labels and print an itemized list that could be scanned by them once instead of scanning each item individually. Can anyone give me instructions on how to do this?

Strange shipping route with item I bought

This item was supposed to be here on the 2-3-17. I waited a couple days to see if there was just a delay. I check back today and for some reason it is now in New Jesrsey... the seller was located in Nevada, and I'm California. The shipping shows it w...

Resolved! Seller agrees for full refund incl return postage asks to open returns with paypal & doesn't respond

Seller had sent me a defective item, the item was not under the returnable clause.Informed the seller about this issue, he agreed for a full refund including the return postage and asked me to open up the returns case with Paypal or Ebay.After openin...

Case was closed in my favor and now a week later the seller messages me.

Ok so almost a month ago, I bought an item from someone. It said it would be here by may 31st and the guy was in CA, well I buy a lot of stuff off ebay and when I get things from CA, it usually only takes a few days to get here. A few days go by and ...

I can not compete with the shipping costs from China.

I can not compete with the shipping costs from China. I might as well give up selling the $6 item on ebay. China is now selling a very similar item for less then it costs me to ship in the US. Is the China government paying the shipping to stop me fr...

USPS No Longer Can Track a International 1st Class International Parcel nor Insure

I just got off the phone today with the USPS concerning a 1st. Class International Parcel I shipped to Canada on May 16th. The page took a tour of the United States before finally leaving the U.S. a second time from West Palm Beach on May 30th. The p...