Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Will I get a final value fee return if I make a full refund for returned parcel?

The customer refused to take his parcel from the customs because of the duties he had to pay. He said it was by my fault, because I sent the parcel as a gift. But I think the reason is that he ordered 20pcs of the same item. Now he wants a full refun...

no estimate date of delivery

i am new to ebay just noticed that some of my orders have no estimate date of delivery. will that change anything? should i be worried? say it takes too long to deliver how do i handle it?

return shipping

Seller sent wrong item. What is the correct way to ship it back? thanks

Seller is asking for more money for shipping.

I bought this item on June 16th. After many e-mails with the seller, he is not willing to send me the item because he needs more money for shipping cost despite of his publication states it is free shipping and it is still active offering others buye...

New to selling and have shipping option questions.

Hi. I just recently started listing on Ebay and have not sold anything yet. I am unsure why some of my items listed have Economy shipping, some have standard shipping and some have expedited shipping. And when I look for USPS First Class shipping, it...

Ebay: Seller has provided a shipping label through email. Seller has not done so

I opened a missing parts return and the seller immediatly accepted as it was a quite obvious case. I received less than half of a "new and in original packaging" item without packaging in a tiny bag haha. Ebay says the seller sent the return label vi...

Seller lie me about phone unlock status

When I ask seller about phone unlock status seller say: yes phone is unlocked from T-mobile. When i take phone phone was locked and ask seller about unlock my phone. At start seller say T-mobile make mistake and unlocked phone temporaty, promise me u...

shipping charges

ebay says we r not allowed to make money on shipping..so why r people allowed to charge 12dollars to ship a tshirt..i just purchased 2 tshirts then the seller said they do not combine shipping.so i paid 9.47 to ship..then they shipped them together a...

Shipping Amount Shown in Search Results?

Can't figure out where the $14.78 shipping cost showing for my item in the search results (see screenshot below) is coming from. It makes no sense and corresponds to no shipping cost I can determine. My "browsing" zipcode is set correctly to my home ...

ebay_Sylvania_6626LCT_stand_search_oddity_1450x600_annotated.gif

Resolved! How much eBay charge me for first-class return shipping?

Hello:I need to pay for Return shipping, as a seller because the buyer went to eBay for 'not described.' It's a long-distance transaction, then it's not cheap a shipping cost. Just wonder how much eBay charge me(seller) for Return shipping?I saw $3.8...

Free Shipping

I was able to add free shipping to 2 of my listing with help from customer care.when I try to offer free shipping, it says I will be changing all!Help!!!

Resolved! 30 days after delivery or purchase

For a simple return (when the seller has a 30 day return policy), do I have 30 days from my purchase date, from my delivery date or from the original 'estimated delivery' date?

"Warning" don't buy from overseas Sellers, because you are setting yourself up for failure!

This is a warning to never buy from overseas sellers. I’ll admit I have, but I learn from the errors of my ways. This comes from my own mistakes, and those I’ve seen others make. I have been an E-bay customer for years, so I’ve dealt with many overse...

Anything haywire with the tracking on Ebay global shipping?

I recently sent an item to Japan using Ebay's global shipping. The USPS tracking showed it got to Erlanger, KY, the Ebay shipping point. But then nothing. Nothing more at all. I was giving it some time before taking on the chore of trying to get thin...

Resolved! Canceled a order because buyer wanted it shipped to a different address, buyer was still able to pay

Hi community, I recently had a auction end and the winning bidder wanted the item shipped to a different address than their PayPal verified shipping address. They originally wanted me to change the invoice with the updated address (completely differe...