Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Am I eligible for a refund/return?

The seller I bought from does not accept returns however I received an incorrect item. Advertised was a Surface PRO 3 and I received a Surface 3. What should I do in this situation?

System unavailable. Please try again later!

For the last two days, I have been unable to print Priority mail labels using the multi order shipping page. I tried to print a mix of Priority and first class today, but only the first class labels were created. When went back to print the Priority ...

Shipped items show as "Not Shipped"

This morning I had to ship 3 packages. 2 were domestic and 1 was international.I used bulk shipping and everything went exact as it has literally thousands of times before over the past many years..I just went into My eBay (about 5 hours after shippi...

Resolved! USPS PRIORITY BOX RETURNED

Hello, I sent out an item in a priority mail box with a first class shipping label. It got sent back to me after returning from Florida. I decided to go back to the post office with the PRIORITY MAIL taped off with no visible signs of it anywhere. Th...

Uninvited -The seller sent wrong book

Before I placed my order for the Uninvited, I made sure it was not the study guide . My friend who told me about the book told me to check it over and no where on the book dud it say study guide. I want to exchange the book for Uninvited only NO STUD...

When is the practice of FedX overcharging from the EBAY quote going to end?

I just sold a comforter that weighed 10 pounds. FedX charged me for 22 pounds. My Ebay shipping quote and actual cost are signifigantly different. I just researched this on the boards and this practice has been going on for years. Why is this not bei...

about nasty custumer who put me bad feedback

HELLO The buyer bought something from me, but apologize you can check the discussion between us and the reps to return it. I took a comeback, and he put me an unattended red fedbatch and never returned the device.When it passes the return for a retur...

Local pickup only

Can some tell me who to recommend to my buyers for my listings when the item is "local pickup only"? I know there is Uship but have not heard good things about them. Any other companies you would recommend?

USPS

I just went out to my mailbox as the delivery truck was rolling away. A package that I was expecting was not there. My email claimed it was delivered 2 munutes before I got out there. I went to get my car keys to chase down the mailman when the mail ...

Shipping is wrong, need to understand how to prevent in the future

I posted and sold a pair of jeans, chose the ground USPS shipping option, entered weight and added 8 oz, had exact dimensions. Seller was charged $6.52, but I am getting a shipping total of 8.15. Not much of a difference, but I want to prevent this f...

cant post picture to seller

trying to post a picture for the seller of a product that is not the correct part picture will not post goes to 90 percent and stops says trouble is in server tried the same picture on Facebook and works fine

picutres won post to seller

cant post picture of wrong part sent to me tried posting same picture to facebook and it worked fine need to get this picture out in five days or i will loose my purchase price

Seller shipped item slowly, doesn't provide tracking

Is it fair for me to leave neutral or negative feedback to this seller? Their item said it would be shipped in 3 days after payment (which I always pay for my orders immediately). I bought the item on May 23rd and they didn't ship until May 30th even...

Do returns time out?

I know this has been asked, but I am so confused by the different answers and eBay explanation on their page is of no help at all. Hence, asking again in case someone has had this recently happen.Buyer purchased an item, received it on May 13th. Open...

Buyer did not recieve item and opened a case, I refunded. Now he has the item and the money

Late March I sold an item and shipped immediately. At the end of April, the buyer said it had not arrived, and Postal Tracking said the same thing "in transit'. The buyer opened a case and after a week, I refunded the money.A couple of days ago when ...