Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Item Refund

Hello, I purchased an item early march, 2017 as a guest. when i recieved the item it did not work. I contacted the seller to return the item and he agreed. I have been waiting for a refund since mid March. I contacted the seller about my refund but n...

Order from the UK stuck at Pitney Bowes?

So, the seller handed the item over to Pitney Bowes, who were supposed to process the order from there... Pitney Bowes gave me a tracking number 2-3 after I placed the order (the one starting with UPAA and can be only tracked at their website) and th...

shipping

dear sir i want to recieve my order faster than this i want it be on day of 08/05 thanks & regards

Return Appeal Ebay tells me to "deduct as a loss on my taxes"

Called ebay today to appeal a return case.The buyer returned the item in not new condition.He installed it and then ripped it out and returned it.They gave him all his money backI called to appeal their decisionThey told me that I was a business and ...

Returns

I recently bought two watches from the same seller, and both of them turned out to be defective. I started a return request for both items, and the seller agreed to refund me for both items. However, he keeps delaying returning my money, even after n...

Returns

How do I create a case against a seller who won't refund my money for defective items? Thanks

FedEX Claim

A SmartPost package I sent out has never even made to USPS, FedEX marked it as " Delivery exception - Damaged, unable to deliver shipment - Please contact shipper/merchant for details". I filed claim through eBay on the 04/07, it showed me the claim ...

question for custom office

Good day to all!I want to buy somethink from E-Bay and the seller is from China, the question is, Is there a chance to pay or pass through customs office?thank you in advance and for your time!Antonia

Buyer opens return before even receiving item

Another classic EBAY fun one .. buyer today opened a broken item , item not as described case today.. saying the item is broken and he didnt even recieve it yet ( shipped yesterday) call customer service and was told that its a valid claim and he mus...

USPS shipping problem

Hi, When I bought my item, the estimated delivery time was 5-7 days. It has been 10 days and is currently in "ISC NEW YORK NY(USPS) " for the past 5 days. This is what is says on the website, "April 24, 2017, 8:50 pm Processed Through Facility ISC NE...

Why is Paypal taking funds from my bank account for Ebay Shipping Labels??

I just checked my bank account and noticed besides my normal monthly Ebay payment, there were two transactions on two different days to INST XFER PAYPAL WEB. One was 2.61 on the first day and one was 2.77 on the next day. I did void a shipping label ...

script or software for determining late shipment rate

Whatever script or software eBay is using to determine late shipment rates is not working properly. Their "if" and "then" needs to be rewritten properly. The last three I have received, I have had to have ebay remove manually because they were errone...

Ebay ship and click charging paypal second back up funding instead!

So when I use the ebay click and ship to buy postage for selling, it withdraws from my paypal secondary funding instead of the primary (paypal balance). I have enough funding in my paypal balance.I have tried unlinking my paypal and ebay.

Ebay says "The seller can't send a return shipping label" What to do from here?

I received a message from ebay saying "The seller can't send a return shipping label" Below is the message Hi kyairforce92,loveyourcar2014 let us know that they can't buy a return shipping label for you to use for item.The seller is still responsible...

ebay closed my return a week early, couldn't complete the return process

The seller accepted the return and I posted it back before that deadline. As the item was being returned internationally, I didn't expect a speedy refund. About a month later I received an ebay email about the seller not having refunded me, then anot...