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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay actions after an appeal

EBay refunded the buyer after there review of the case and made this statment"We reviewed this case and have closed it without any refund to the buyer. We determined that the item may no longer be in the same condition that it was in when it was sent...

Are there any cons to shipping to a P.O. Box?

Are there any negatives to shipping to P.O. boxes? If I shipped to a P.O. box and buyer did not pick up the item, does it come back to me and I have to reimburse the buyer? Could a buyer see it in the P.O. box, change their mind and refuse it and it ...

Resolved! MULTIPLE issues with buyer including feedback extortion & a fraudulent INR case - HELP!

Hi, I have a couple of questions for the eBay Selling Community regarding a buyer issue I am having. So, I sold a dual screen dvd player 2 weeks ago. As I do with all of my items, I shipped it USPS with tracking & insured via the eBay Shipping system...

compra de producto

HOLA SOY DE ARGENTINA TENIA UNA DUDA-. SI COMPRO VARIOS PRODUCTOS PERO PROVENIENTES DE DIFERENTES USUARIOS. ¿DEBO PAGARLE AL CORREO ARGENTINO 120 PESOS EN CONDICIONES DE "GESTION DE ENVIO" POR CADA UNO DE ELLOS?

Shipping labels, Dymo Labelwriter

Can a Dymo Labelwriter 400 be used to print labels from eBay for usps, ups, be etc. I am trying to start out with what's affordable to me right now. It prints a smaller label. Thanks

Changes Coming to USPS this Tuesday August 1st.

Hi All,Just thought I'd post a link to an article about the USPS stating they will begin to verify postage purchased online Tuesday, August 1st., to see if it matches the weight of the parcel. My Post Master warned me this was coming two years ago as...

package returned to sender, can I try mailing again with existing label?

I sent a package to a buyer but for some reason it was returned to me. Buyer said it had something to do with the postman that didn't believe he lived there since he just moved there or something like that and that he had already contacted the post o...

Says it ships to my country but does not

I want to buy an item and it says it alloww and ships worldwide including my country but when I click on buy, it says it doesn't ship to my address.

Seller refuses to combine shipping and refuses to use a cheaper shipping method despite my request.

I won two auctions from the same seller. Both winning bids were $0.99. When I requested the total from the seller, I specifically asked if they could combine the shipping charges, or in the alternative, use a different shipping method that I suggeste...

Resolved! Return Due to Manufacturer Defect

Everything I sell is brand new in manufacturer's packaging. I don't sell used items or "factory seconds" or anything of that nature. Everything comes straight from my distributor to me, and then straight to the customer. A customer has contacted me s...

Resolved! ebay Global Shipping Program

Hi, I'm writing this article from the UK. Can any sellers who ship internationally using the ebay Global Shipping Program (GSP), please tell me the advantages to you, 'the seller' of using this system? I ask this because I've been purchasing from the...

Guaranteed Delivery vs. lost in transit

How does Guaranteed Delivery work when the package is lost in transit, or ripped open and the contents removed before delivery?Since eBay policy is that both are the seller's fault, the seller gets socked with a "late delivery" defect, as well as the...

stop printing shipping labels if you aren't going to send it out that day

Seriously. There is nothing more irritating as a buyer than seeing "This item has been shipped" and the status reads "The seller has provided a tracking number. The tracking status will be updated once the shipment reaches the carrier." all night or ...

Return Shipping Costs

I have just bought a second hand generator of 1.5kW from a seller on ebay but it is not even powering a 300W driller. I have requested return and the seller accepted but the issue is here.From his house in UK, the item was delivered to a hub in Londo...

who pays for return shipping cost

I purchased a set of specialized tools, and when the package arrived and I opened it up, the seller had shipped me a completely different set from what I had purchased. The tools come in a blow-mold case and are sealed, so I understand how the error ...