Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Open Box, then re-sealed.

Hello, First time posting here, but curious about a situation that arouse with one of my orders. I ordered a rather expensive small action figure $60.00 that was shipped to me via USPS. I went to the mailbox on Saturday and the package was in there s...

Does this break any ebay rule? Seems shifty to me.

I ordered an item on ebay.I receive a package from Amazon Prime two days later, with a packing slip saying I'd received a gift.It's the item I ordered on ebay.I go on Amazon and look it up, it's selling there for about 60% of what I paid on ebay.Also...

Cost of shipping boxes: small size difference, huge price difference?

I'm puzzled by the prices of shipping boxes, which sometimes vary wildly with small changes in size. I've noticed this both on eBay and on Amazon. Does anyone know why?For example, the best price I can find on eBay for 10x6x4" boxes is $16.29 for 25,...

Am I charged for the USPS return label if the buyer doesn't use it ?

Hello I have a buyer who purchased two large items from me and wanted to return them both after claiming not as advertised. That part is arguable but that isn't what I have a question about - the buyer received two shipping labels at my expense since...

Help, buyer is attempting to defraud me through the returns processaud

A buyer has pulled all four 8TB hard drives out of an external unit and is claiming I sent him an empty enclosure. This is a $900 dollar unit, and if he has his way, I will pay for him to return the empty enclosure and he will keep $800 worth of hard...

25 дней не меняется статус заказов по номерам товара 181906999083, 171977854151, 181892605591, 17232

25 дней не меняется статус заказов по номерам товара 181906999083, 171977854151, 181892605591, 172326618317, 181911388143. Сроки доставки давно истекли. Продавец товары отправил это видно по трек-кодам. Но все отправления отслеживаются последней дато...

no item, refund seller

I didnt receive item I ordered in February. He prommesed refound but I didnt get one. I opened case but I closed it because he promissed refund. Now he is not responding. Bad seller. As I waited roo ling now I cant even leave feedback. Wery disaponte...

Probably learning the hard way to watch who my buyers are

So I'm selling this item as it's described in the description. Then get a return request out of the blue because the item was "damaged" no prior contact or anything from the buyer. This was a no return listing and the images and the buyers reason as ...

Where do i find the option for Priority Mail Mailing Box?

So i have this shipping box that i want to use to send the item sold today. The thing is the only box i have is Priority Mail Mailing Box. The id is ID: 11.5 x 2.375 x 13.125. when i go to shipping label i dont see Mailing Box as an option. Which do ...

NEW, SEALED MAKEUP THAT IS BAD... Eligible for refund?

I bought a new, sealed tube of LIQUID eyeshadow that was dried up to the point it was basically not usable. As a seller, I hate to ask for a refund because, "how could the seller know it was like that since it was sealed," but as a buyer, I clearly d...

Another Problematic Transaction – Skirt's "Size is Different"

Here's another trasnaction problem I've had the past month: Buyer wanted a lower price on an A-Lined skirt. I said no. Listing also said No Returns. She purchased it anyway. She received it and was "out of the country" for a whole weekend and some da...

Item return date extension

But what about my case where I paid a lot more money than what I received and I am not currently in the country to send it back , how can that be ignored , I have all my supporting documents and it's not like I'm trying to make it hard it's just the ...

Customer won't return item

I am new to ebay and sold a pair of boots to a customer. He said the description and pictures did not fit and wanted a refund (The description was accurate and the pics taken by me). I received the message on my phone, and accidentally clicked give r...

eBay is broken again; no way to report it

I have an open case with a seller that didn't deliver. If I attempt to select "Ask us to step in" I get "Page Not Responding " This puts me at the mercy of the seller.

What happens with ebay money back garantee?

All item that previously were covered (in the cases when the item not delivered or item is not as described) now are not covered. Instead of the previous tag "Ebay money back garantee", now ebay shows the notification: "Coverage: Read item descriptio...