Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Am I screwed ? Wrong postal code given to buyer

I ordered something from the USA to Canada and it's shipped. My address is fine except the postal code is the wrong one. What do you think I going to happen with the package?

Zoomer Dino scammm?

Okay so here goes... I am new to EBay, still in that holding my funds stage. I sold a brand new Zoomer Dino. Only played with once. I couldn't find the little cord because it was in some boxes and literally disappeared. But I found another that works...

Resolved! About shipping with USPS Priority Mail (1-3 days) Small Flat Rate Box.

Hi everyone. I have a question about shipping with USPS Priority Mail Small Flat Rate Box. I just printed a shipping label on ebay and wondering if is ok to put/attach on the box ( see pics ) or should i use other kind of label for Priority Mail ? An...

Actual shipping charges differ from buyer invoice

I had a listing with first class shipping. The invoice that ebay sent stated the shipping cost to be .70 cents and the buyer paid, however the actual shipping cost when i go to print my shipping label is 2.61. Why did ebay only charge .70 cents for t...

The seller is irresponsible

I had contact the seller so many times about my orders, it's total of 10 pairs of earrings ($100)

Return USA - rma (Don't find return label)

Seller have aksepted return and provided mra and say I can print out label from EBay. I don't find any label. I have been reading treds here to figure it out but don't find it anywhere. I only work on IPad at the moment but don't use the app so I thi...

new here..need help with issue

I used Pay after delivery to buy a item and the item is not up to quality that the seller stated. I want to return the item what is the best way to do this through Ebay case or through Paypal. I want to stop the payment which comes up in a week.How d...

Resolved! Can Shipping Costs be claimed if using 3rd party Shipping Store

Situation: Item successfully sold with shipping included as part of final price (fixed shipping amount). I am having the item packaged by a local shipping store. I will not know the final weight and dimensions of the package until I am at the shippin...

items not received

Hii did not receive an item and i pay money already.After buying this item the seller was dissapeared.Now i want refund.

seller refund after not receiving an item within estimate delivery duration.

Hi , so if I bought the item and didn't receive it and waited two / one week to make sure no delays had happened. I open a case seller refunded me and case closed. this is the easy part. the hard part if I received the item after 1 month later of est...

Resolved! Mistakes were made

So I did it. I made the mistake of sending the wrong item to the wrong buyer for the first time! If you guys would give me your opinion, I would greatly appreciate it. Here is an example timeline- (not real days just for reference) Monday- sent two i...

Resolved! Case holding period

I purchased a new chair and it arrived damaged. The seller agreed to send me a return shipping label. He failed to send it and so I started a case against him. Ebay gave him until June 2 to send me the label. He failed to do so and, to my surprise, E...

Need Advice when Buyer wants a refund

I sold some Mizuno irons. Listed them as regular flex steel shafts. I did not specify whether they were Dynalite or DG R300 because I wasn't sure. The buyer gets them and says they were not the steel shafts he thought they were. He asked me after he ...

didnt recieve my item

i didnt recieve my item. i try to contact the seller through ebay, they told me wait 30 day business the again they told me another 30 days then i surprised by a message that explain my problem case closed and i cannot get my money or my item

USPS express mail package lost

Hello Good People, I'm new to selling ~ and one of my recent sales is "delayed" in transit and has been for 2 weeks. I had a signature confirmation but no insurance on the package. I've put a "find lost mail" request in with USPS and they have respon...