Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! delivered to agent?

The package was addressed to a street in melbourne ky. What does this mean? I will call usps in the morning but just wondering if someone knows.

Resolved! Shipping to Nigeria

Listen guys! i seriously have problem with Ebay shipping! I understand Adventurer case here but Ebay should kindly make direct shipping available to Nigeria for crying-out loud, Nigeria has the capacity to handle these shipment and deliver them and i...

return policy

Hi I purchased several items from a seller and two of the items were delivered damaged. the seller said i need to return them so he will refund me back. just wonder who should pay for the return fee?thanks

Seller lied to me

Hello eBay community,A few moths ago I've purchased display for my phone from top reated seller. It didn't came so I've opened an ebay case in order to refund me. The seller told me that he will ship new one, because the old display maybe was lost. H...

Resolved! issue with my purchase/seller

Unable to cancel or return as the seller do not mark the item as paid. Try to contact the seller but did't response. what should I do now?

Resolved! Buyer trying to scam me??

I order a USED espresso machine from the seller. It clearly said returnable, and it's a pleasant time getting info from him about the product.When I received the product, I saw that one of the screws on top of the espresso machine is broke off. I tho...

Resolved! Hardcover book sent in padded envelope----want partial refund

Bought a 40 dollar hardcover strategy guide, seller is kind of new, and they sent the book in a single padded envelope. I asked for a partial refund of 15 dollars because the book was listed as "Like new" and got quite damaged during transit. They do...

Global shipping

I had my MLA do a lil research into global shipping and Pitney Bowes. It appears that all this importation money and import charges that Pitney Bowes charges on items going from the USA into Canada is nothing more than a cash grab. This importation c...

Global shipping program

I just sold an item and the buyer is asking me how much it is to ship to Spain before he has paid for it. I selected the Global shipping program exclusively as the option to ship globally. Should'nt the buyer be able to see how much to pay on his end...

Hi there

I was away from home for some emergency, i am back home and found an email from seller to return item before 11th july. Its july 9th today, can i mail my item now..?

Do you overpackage?

I buy online, usually from Amazon Prime, Best Buy, Newegg, (ebay too, of course). I will get the feeling of dread when I pick up that long-awaited package from my front steps, only to hear my heavy, easily damaged, electronic item bouncing around in ...

Buyer wants to return item but says they can't print a return shipping label

A buyer contacted me and wants to return an item. They don't have the ability to print a return shipping label. What should I do? I am willing to accept the return but they must pay for the return shipping.

First Return Any Suggestions

Today, I got a return request, I never had one before so I'm not sure what to do. The reason was that the user changed his mind, and he left a comment stating "Don`t want it. Don`t even have it yet". The tracker shows that it was delivered today, rig...

I didn’t receive my item

I didn’t receive my itemand i want my mony backmy order was i sent requset to coustmer serves but nothing happend ???so i need someone tell me what i have to do ??Polarized Sunglasses Men's Retro Aviator Metal... Color: black frame dark grey lens Ite...

Resolved! Ebay calculates the same shipment USPS value for one or more quantities

Hi, Good AfternoonWe input the information on the package size and weight by item, but when we have more than one item the ebay don't change price.When we mark Irregular package size or not, the prices are the same.What can I do to correct this probl...