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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Returns Question

Let's say a buyer buys an item from you and you do not issue returns. They wait 3 days. Instead of messaging the seller directly they go straight to eBay for a return request. And their request is a complaint that the item arrived damaged such as pai...

refund

hi about this item 322230771547 i didn't received and the seller didn't refund the money thanks

Seller won't "engage"

This is more of a rant, because apparently this is one of those nebulous transactions that when it goes wrong, there is no sorting it out.First, let me say I'm a prolific on-line buyer, even purchasing toilet paper on line. If I don't have to go to a...

Buyer wants to return after leaving negatve feedback

I have a buyer who wants to return a pair of pants AFTER they left negative feedback. Can they do this? Any help on this is appreciated.

Resolved! Favorite shipping bags for clothing?

I ship my items that are under 1 pound, through USPS first class mail. Can anyone suggest good shipping bags for clothing items? Ideally ones that have the adhesive on them so I can peal and close them shut. Does USPS give first class mailing bags ou...

reembolso

ise una compra y me dise el vendedor que pai pal m iso el rembolso de mi dinero yo no ise el pago por pai pal lo ise con targeta de credito y el banco dice que no tengo ninguna devolucion o pago ami targeta la el vendedor quiere su pago y yo quiero m...

Buyer paid for shipping twice

Yesterday morning (August 26), I sold two of the same items to the same buyer. Instead of doing quantity of two they did them as two separate orders, which means that they paid shipping twice. The shipping is $57 for each item. When I re-calculated t...

Dealing with "item does not work" returns

If you sell items that require some degree of skill to use, and you have problems with returns, this question is for (and about) you!Most of my listings these days are used computer components. I test everything before I list it ("for parts or repair...

Can I pay for shipping myself

Can I pay for and ship items I sell myself w/out going through ebay?

Resolved! Seller not shipping my item.

Hello there,Ordered headset 8 days ago and since then my item did not ship, I sent messages to seller few times but got no answer at all. Payment went through (checked on paypal and here on summary page) what should I do next there is no option to se...

Resolved! CHANGE SHIPPING PROVIDER ON RETURN

I requested a refund on an item i received that was in worse condition than stated. I returned the item and didnt use the shipping label provided by ebay because i couldnt find where they sent it. So i just went to the usps and shipped the package ma...

Resolved! Is USPS Media Mail no longer a shipping option?

Hello! It's been a while since I've sold anything that qualified for USPS Media Mail. I have a book listed right now that is too heavy for First Class shipping, but I couldn't find USPS Media Mail as an option when I was setting up my calculator. Is ...

Ebay considered the case carefully and decided not to issue you a refund..

My situation:I have bought the mainboard+CPU+RAM bundle.When I received them I connected to the computer case but no signal. Then I checked and found situation as in comparison.jpg - a lot of dust (or burned plastic?) and two bottom pin's are burned ...

Resolved! Ebay not protecting the seller any more

I sold a motherboard on ebay. Paid shipping to the buyer. Buyer says it will not power on. I issued a return and paid to ship it back because of the discount shipping lable even after stating buyer pays return in the listing. I get it back and I post...