Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Selling to a Canadian buyer

I've just had a buyer in Canada purchase a pair of jeans.She paid the $18 postage. When I printed the label, it doesn't show her Toronto home address, but rather a PO Box in Smithtown NY?How will it get to her? Is her home address embedded in the bar...

How come I can’t find combine shipping after items have sold

How do you combine shipping after an item has sold

Resolved! eBay International Delivery

Package is only going 600 miles but eBay International Delivery Forecast has updated three times. Received at shipping facility on 1 April. Initial forecast was 22 April then changed to 25 April and now has changed to between May 1st and May 9th. I w...

Ebay ruled against my claim with insufficient evidence

Bought cat food from a seller and it was about 10 days overdue, so I filed a "not received" claim. Seller "furnished" proof it had been delivered to my address. Tracking just shows the packaged was delivered on June 13 to Raleigh, NC (about 120 miles...

Changed shipper

I could not use usps because of a hazmat requirement. I sent it freight and absorbed the addl expenses. The buyer received the package and is happy. It has been a few days since they received it. The item shows not delivered probably because it does ...

FED Ex underpaid for shipment

So I sold 2 items with dimensions of 26x26x6-36lbs and got charge for $19.01 per label. 5 days later I got an email from eBay saying that I under paid for the shipments and that I was getting charge and additional $32.13 per shipment even dough my di...

How can I start a return if I purchased as a guest. It’s not allowing me a purchase history.

I purchased as a guest and now it’s not showing any purchase history to start a return

Shipping Charges Change January 2024! - Does eBay auto update our shipping costs on active listings?

When postage amounts change on January 21, 2024, will eBay "automagically" update all active listings to reflect these changes or will I need to edit every single listing to reflect the new charges? Here is what USPS has posted for changes to postage...

Resolved! USPS Ground Advantage

How will this affect Alaska? Ground shipping is so slow and usually always a week longer than their estimations that it's usually not even worth shipping anything Ground ir media mail on ebay for us. First Class and priority are on time 99 percent of...

International shipping

Why am I being charged over $20 USD for postage on each item that I buy from different sellers? It's a stamp or a Wheat penny or some small items that don't weigh anything or a little. It is frustrating as a buyer to find I can purchase a stamp from ...

Resolved! How to properly ship your item and to be well protected

Any suggestions or tips? Maybe I over tape a bit sometimes?

auction

Fake seller. Does not send the product and does not respond to emails. Why do I have to wait until the delivery end date (almost 2 months) to request a refund from eBay?

Missing Package

I bought an item from a seller that apparently does not live in the US. The package was sent via Aquiline shipping. I received an email stating that my package was delivered. I was home but there was no package. I have contacted the seller many times...

What is going on ?

Cze = June I have ordered something from the IS to Germany. And realised too late is shipped with EIS. The item has been going around in circles for about 2 weeks now. Constantly going through. : Glendale heights, bloomdale and carol stream. its be...