Shipping

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purchase a tripod

i purchase a tripod on 05 may 2017 and paid for expedited shipping. shipping done on 11 may 2017 and also gave me the tracking number which when check the details say on flight AF 267 and now we are on the 16 may and states the same

Changing shipping charges

Just had a case with a seller posting a product with a precise amout for the shipping. Seller also offered a "best offer" tab. I gave best offer which was approved. I then received invoice with a much higher shipping charge from the shipping cost cle...

Entering wrong tracking information

Hi,I ordered something on ebay a few weeks ago, got the item quickly. For some reason I looked at the tracking, and I saw it was delivered to Nebraska. I live in Florida. I thought oh well, I got my item. Anyway, I ordered something else a few days a...

Why does ebay include shipping costs into the total sale, when the buyer pays for it ???

Seller won't ship to my other ebay confirmed address after a simple mistake.

Hi All, I am having a bit of a problem with a seller who won't send the item to an address i have requested him to ship to. FYI the other address is also a confirmed ebay address. Just that I made an honest and simple mistake of pressing payment with...

RETURNS & REFUNDS NEED HELP PLEASE

Hi guys I need your opinions here. I purchased some items on here from a supplier.The problems listed as follows:-1. The didn't arrive at the stipulated time (2 weeks late) and there was a shipping 2. Four (4) items were ordered and only three (3) we...

fraud seller closes case on his own???

Hi, please help me with this:I ordered a Toshiba motherboard from a german seller cbo-do. Description said it was new.The seller sent a motherboard which was obviuosly used (video chip was not original but changed),worked fine so I did not complain. ...

Buyer says shirt shrunk in wash

i sold a tommy bahama shirt last week to a customer,now she is messaging me saying th shirt shrunk after she put it in the washer then dryer.my question is should i be giving a refund when i have no fault in the fact that the shirt shrunk due to her ...

Seller having problem with shipping calculations

I have suddenly started having problems with my customers being overcharged for shipping when buying buying more than one of the same item. I often offer a shipping discount when people purchase more than one of a specific item. I set up the listing ...

GLOBAL SHIPPING PROGRAM - Some Selective Love

I've been a seller on eBay for nearly 20 years. I use the Global Shipping Program (GSP) selectively as follows: 1) For items with a value of around $50 or less and weigh less than 4 pounds, I send First Class Mail International. For that amount of mo...

Resolved! seller raised shipping after the item was paid for ,says I need to pay more befor he will ship

New Seller Protection policies coming?

Rumor has it that ebay is again working on their seller protection problems. I just shut down my ebay operation after 19 years! My detailed ratings are all 4.9+.I simply got tired of getting scammed on returns by parts robbers and people that are sim...

Seller pays return shipping?

Hi, I sold a used phone to someone and they say it turns on but the home screen doesnt do anything. I know I sent a working phone. Anyways im willing to return the funds, but how I dispute that in the details of the refund that it says I as the selle...

Item is not as discrebed : tough rip stop stable sheet

The item is completely...absolutely different as you can see in the sale picture the item is horrible nobody will be using''This is the sale picture

How to handle returns and refunds if new seller.

I'm a new seller and sold my first item to a bidder. They received it in a half a week and that very day stated they did nor like it and wanted a refund. Of course I accepted sending the message of apology, sending a shipping return label and for the...