Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Item not delivered case opened with item delivered

I have had the oddest case today and was hoping I could get some clarification from someone with some experience in oddeties. Customer opened a case for an item not delivered late morning today since the USPS tracking said delivered on Monday (Labor ...

Seller won't respond or refund after defunct item was returned.

This is a long one, and I don't know if it can be resolved. So WAYYYY back in Febuary I bought a Xiaomi Mi Band 2 ($29ish) from a seller and the band worked fine for a couple of months. Then, at the end of May it went dead. Wouldn't charge or turn on...

accepted return... shipping label...

i am confused.accepted a return.said something it would cost me $2.77.i get a msg in my ebay msg box saying;my next step is to send a shipping label to the buyer.and to check the return details to buy a label.i thought the label was automatically gen...

RETURNS

A BUYER WANTS TO RETURN AN ITEM BECAUSE THEY SAID IT WAS AN ACCIDENT AND THEY BOUGHT THE SAME THING FROM SOMEONE ELSE SO THEY WANT TO SEND MINE BACK. IS THAT MY FAULT? DO I HAVE TO GIVE THEM A REFUND?

Seller Protection During Hurricane Harvey

Hurricane Harvey recently hit my area (Houston) very hard. I ended up not being able to ship for about a week. The post office in my area is still one of the few that is open and I caught up on my shipping the same day it opened. I tried to be curteo...

Buyer filed a claim - says box only contained paper, not the item ...

Buyer bought a camera and one box of film. Package mailed next day Priority. Weighed almost three pounds. Box was small so no room for much paper ... Now buyer claims all he got was the film and a box full of paper, no camera ... Do I have ANY recour...

What will happen if I don't place the shipping before the deadline?

Hello! It happens that I already sold the item to the buyer but I did at college in person but the buyer pay throughout this website. What will happen to the information that it is supposed to appear after the sell?

Ebay decided in my favor, issued full refund and closed case but NOW seller wants items I have fixed

Hello all, I purchased some used goods from overseas. The price was very good but seller assured me all items were working properly. Upon receipt and testing it was immediately obvious that there were MAJOR pieces broken and it would cost more than I...

Buyer Threatened Negative Feedback For Refund

Buyer bought item and paid for expedite shipping.We shipped out item with expedite shipping but item is not arrived on ETA time and buyer asking for refund what is paid for shipping. I explainded that this is only ETA time and it is not quaranteen th...

How come I can't choose the right amount of shipping cost? Please read!

So for example. When I sell a product I use economy services through USPS. It will say shipping cost will be between $8.22-$26.41 for example. So when I choose that option it will take the lower amount of 8.22. how do I change it? I ended up shipping...

eBay resets all the package info after making a listing

Perhaps it's just me, or the app, or something else causing this issue for me... but consistently, upon me making a listing, be it on my computer or on the app, whatever dimensions and weight I put on my package are never what end up being shown to t...

How do I choose shipping shipping amount when it says shipping $ 8.21-$26.46?

So for example. When I sell a product I use economy services through USPS. It will say shipping cost will be between

INNO3D NVIDIA Geforce GTX-1060 OC 3 GB Video Graphics Card Gaming VR Ready

Yes, it was free, but the transaction does not seem to be what I want to do

Took 75 day's U.S.P.S to Chile Honest Buyer E Bay's 60 Day Delete

E Bay Delete's all my sales every 60 days. A buyer on 59 day opened case. Them from Chile. Item not recived. Very slow U.S.P.S to Chile. As a seller here on E Bay. It was so great 75 days latter the buyer. Who had already got thier money back. Paid m...

Επιστροφή χρημάτων

Γειά σας θα ήθελα την βοήθειά σας σχετικά με μια αγορά που έκανα και από ότι μου απάντησε ο πωλητής το προιόν δεν υπάρχει ποιά λόγο τεχνικού προβλήματος στην on line παραγγελία. Πως μπορούν να μου επιστραφούν τα χρήματα που πλήρωσα; Per Google Transl...