Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! I just dropped off the package at USPS but they didn't give me a receipt ,it's that normal?

Hi everyone. I just dropped off the package at USPS but they didn't give me a receipt and didn't even scan it. Just dopped it into a box that with other package. PS : I shipped with USPS first class pkg ( printed label from ebay ) Im new here, just s...

Resolved! Red Mark,.... 'Ship is past due, .... What do I need to do?

Hello:I shipped the package out from Post Office right after having received Payment via PayPal, However, due to 'misrouted' package, it took almost 2 and an half week to reach to the buyer.I e-mailed the buyer twice regarding 'delayed delivery' due ...

I am unable to print USPS or FedEx labels today....

.... I only see the UPS option to sign up. This is happening from the Sold>Print Shipping Labels on my eBay page. Is anyone else experiencing the same issue?

Resolved! How to send a return label to a buyer?

Can someone please tell me how to send a return label to a buyer, without them opening a return?Thank you!

Shipping and ebay forcing sellers using tracking

I had a look at my feedback this morning and the buyer of my QSL radio operators cardsaid " Got It. Just what I wanted. Knew him 40 yrs ago. " Then i looked on the tracking number stated in the auctions details and this is what i saw USPS Status:ACCE...

How to change the address

Hi everyone, I need help! I am a Chinese seller but I choosed wrong shipping method when I list the products, which is limited to pickup in USA and should have a USA address. But I donot have a USA address, I can only choose China Post to ship the it...

Seller says courier company to check the city is: THUSANONG We can not ship your address, because th

courier company to check the city is: THUSANONGWe can not ship your address, because the city and postal code does not match, please call the local DHL Express query the local city and postal code;Please tell us the details of the recipient informati...

Shipped item

I shipped the item via USPS on Tues. May 23, but do not have the tracking numbers.

Returned defective Nexus 5 and seller kept $180

At the end of September 2016, I bought a Nexus 5 from a seller in China which has a 5-star rating. The phone was described as new. It arrived around mid December and I was suspicious immediately, as it did not come with a Nexus charger. Within about ...

ebay didn't add my shipping costs to the total??

I added in the cost for a flat rate priority shipping box but for some reason that wasn't included in the total price paid? http://www.ebay.com/itm/322527725292

how much time do i have to open a case

i walla know how much time do i have to open a case after i make the purchase or after i supose to recive the item?? thanks

Shipping internationally outside of using GSP

OK, so I'm temporary restricted from utilizing the ebay Global Shipping program so that basically eliminates 30% of my business. I had a few cancellations when I first started my store so they used that against my seller performance and basically res...

Resolved! What happens to insurance payoff when lost shipment shows up months later ?

I made an $1100 purchase from a German ebay seller. He shipped DHL who was going to hand it off to USPS. DHL could not show any tracking information, so after 5 weeks the seller refunded the purchase. A week later I received an affidavit from USPS to...

Sell to US address buyer is actually in Canada opens SNAD

I list a 150 piece lot of die cast cars, buyer contacts me wanting to buy just 2 cars for $15 (S&H included) I respond saying only to US zip codes no international shipping. Buyer says nothing about being out of the country, I removed the original li...

buyer damged item wants partial refund

I recently sold and item and shipped it to the buyer. when the buyer received the item He/She admitted that they opened the box with a box cutter and put a slice in the plastic of the display box the item is in. He/she claims I didnt leave enough roo...