Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Bulk edit handling time for 3000+ listings

How do I bulk edit handling time for 3000+ listings without clicking the box on the left of each listing and editing only 200 listings at a time?

Resolved! Return of a counterfeit

In a nutshell, bought an item, got sent a counterfeit. Complained, seller didn't dispute that the item is fake. Wants a return. Ebay contacts them to send me a pre-paid shipping label for the return. Get a form letter back saying that they can't send...

Lied to and threatened by seller

I recently bought a high end antique watch from a seller. It was stated that the watch was "serviced" meaning the watch had recently been gone over and was fit for use. Long story short I had the watch less than 3 weeks before it exhibited eratic beh...

Seller from Excluded Country Purchased Items

I recently have had a seller from an excluded country (China) purchase Chinese antiques from me. I am under the belief that it is against Chinese repatriation laws to import or export Chinese items made before 1912 and they will be seized by customs....

Return accepted, buyer says they shipped the item but I haven't received it.

A customer purchased a game from me on April 7th. May 9th they asked for a refund because 'the game does not load after a certain mission'. Unfortunately, this is within the 30 day time period from when they were supposed to receive the item. I accep...

A return is considered a defect?

Even if everything was worked out through the ebay system and both parties agreed to terms? Does a return create a defect for the seller?

Am I screwed ? Wrong postal code given to buyer

I ordered something from the USA to Canada and it's shipped. My address is fine except the postal code is the wrong one. What do you think I going to happen with the package?

Zoomer Dino scammm?

Okay so here goes... I am new to EBay, still in that holding my funds stage. I sold a brand new Zoomer Dino. Only played with once. I couldn't find the little cord because it was in some boxes and literally disappeared. But I found another that works...

Resolved! About shipping with USPS Priority Mail (1-3 days) Small Flat Rate Box.

Hi everyone. I have a question about shipping with USPS Priority Mail Small Flat Rate Box. I just printed a shipping label on ebay and wondering if is ok to put/attach on the box ( see pics ) or should i use other kind of label for Priority Mail ? An...

Actual shipping charges differ from buyer invoice

I had a listing with first class shipping. The invoice that ebay sent stated the shipping cost to be .70 cents and the buyer paid, however the actual shipping cost when i go to print my shipping label is 2.61. Why did ebay only charge .70 cents for t...

The seller is irresponsible

I had contact the seller so many times about my orders, it's total of 10 pairs of earrings ($100)

Return USA - rma (Don't find return label)

Seller have aksepted return and provided mra and say I can print out label from EBay. I don't find any label. I have been reading treds here to figure it out but don't find it anywhere. I only work on IPad at the moment but don't use the app so I thi...

new here..need help with issue

I used Pay after delivery to buy a item and the item is not up to quality that the seller stated. I want to return the item what is the best way to do this through Ebay case or through Paypal. I want to stop the payment which comes up in a week.How d...

Resolved! Can Shipping Costs be claimed if using 3rd party Shipping Store

Situation: Item successfully sold with shipping included as part of final price (fixed shipping amount). I am having the item packaged by a local shipping store. I will not know the final weight and dimensions of the package until I am at the shippin...