Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

SHIPPPING price

I wanna buy item it was 55.55 eur +33.90 shiping, (it was whit offfer price option) i ofered 40 eur + shiping. He agreed, so when I push to pay it was 40 Eur for item + 40Eur for shiping. why the shiping price is incresed? No customs or other tax, bo...

I DONT HAVE TO CHANGE THE MONUMENT OF FOLLOW-UP OF A RETURN THAT I MADE ERRONEO

HOLA PONGA EL SIGUIENTE NÚMERO ERRONEO EN UNA DEVOLUCIÓN Y NO CÓMO SE CAMBIAHOLA PONGO EL SIGUIENTE NÚMERO DE ERRONEO EN UNA DEVOLUCIÓN Y NO HAGO LA MODIFICACIÓN HOLA PONGA EL SIGUIENTE NÚMERO ERRONEO EN UNA DEVOLUCIÓN Y NO CÓMO SE CAMBIAHOLA PONGA E...

Sold as for parts or not working, buyer no longer wants item and wishes to return it

Sold an item for parts or not working. Buyer decided they no longer wanted the item because they said it wasn't as described, even though it was clearly sold as for parts or not working. They started the return process, however the return process is ...

How to get ebay to step in

i've made a post about this(bought game that turned out to be fake), someone told me i have to make a request to refund and then X amount of days after i can get ebay to help, well i waited till the 11th, and mr scammer has send me a refund for 0.01 ...

Am I Out Of Luck For Doing The Right Thing?

Several months ago a purchased an item from a seller, which arrived in a timely manner and I was satisfied with. A couple months later, I receive a package out of the blue with something that I did not order. After a bit of research, I discovered tha...

Return on an item that is 'Like New' but buyer says is not.

Hello everyone, I was recently able to sell a video game of mine. http://www.ebay.co.uk/itm/302441820861?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649 After a few days the buyer opened a return case on me saying that the item did not match the d...

shipping

I was wondering if anyone else is having problems printing shipping labels. I have tried for 2 days and it will not let me print.

Canadian Customs Fees over priced?

I shipped a $20 item to Canada to a frequent customer... Never had problems in the past, but this time they charged him over $13 in fees. I know that it is just above the threshold but how do they calculate $13.. seems a bit high. Sounds like Customs...

I bought a necklace on ebay not really happy with it...

I asked for a return label, which the seller provided. I see they are in Houston. I am hesitant to send a $90.00 chain back with a generic label ( no insurance) to this company, am afraid it it is lost, I will be out the $ and the chain.

Seller did not shipp the item

I used option pay now for the item, but seller didnt marked item as shipped and he doesnt respond to my messages, what should I do? Tnx in advance

USPS Tracking vanishes ... item vanishes with it!

Hi everyone, I'm hoping to get some input from the community. I've been selliing for nearly 7 years, and I have never *knock on wood* had a package go missing, lost, stolen etc. Ever. That is, until this week ... I print my shipping labels in eBay, p...

costumer service

ok so i shipped the item like 1 month ago and it did not deliver to the person who bought the item. ebay refunded his money but the item is still on his way, what should i do?

Ebay is displaying the discounted shipping cost on FedEx and then charging full price at check out

Two customers have contacted me this weekend regarding this problem. The displayed shipping price for FedEx shows the discounted price but at check out the full price is listed. I have checked my shipping preferences and the promotional discounts for...

Late shipment marking but it wasn't late?

The item ended on Aug 21st and buyer paid. I mailed the item out the next day. The item was due to arrive in 3-5 business days. The item arrived on Aug 26th which is the 5th business day. I got a late marking though on my seller dashboard? I don't kn...

Tracking uploaded on time and validated

Greetings,This might be a newbee question but am I missing a step in my shipping prosedure? I purchase my shipping lable through EBAY to get the discount, I leave a feedback for the buyer, then I personally take it to the PO and have them scan it in....