eBay

Shipping FVF

How do we get eBay to move away from the FVF on Shipping? Its a killer. Cant we get an option for actual shipping costs with no FVF and a limited handling fee with and FVF. to at least augment the costs. If it costs me 7.15 to ship flat rate and a do...

Seller won't file claim, eBay decided in seller's favor

USPS lost my package. I opened an inquiry which they closed. USPS supervisor tells me that they did mis-deliver my package. But the tracking just shows that the item was delivered, an inquiry was opened, and then the inquiry was closed with no furthe...

Should I let return request timeout?

A buyer sent a return request because "changed mind". This was on April 10 and I immediately agreed to the return. As of today nothing has changed from "return started". Will this eventually timeout or should I call eBay to close the request. My fund...

Shipping label PDF prints too small fix.

Ever try to print a shipping label from a PDF and it only prints on the top half or quarter of the page? I have had this problem a few times and scoured the Internet trying to find out why. I even called Ebay a few times in the past with no luck. Wel...

What to do if a seller is asking you for a partial re-watch after he agreed for a full refunding?

Fake claim of missing items

Fake​ claim of missing items please advise. eBay has recently decided against me as a seller for a fake claim of missing items. Buyer will not communicate with me buyer will not tell me what is missing. eBay had no luck getting to know what is missin...

Enquiry

Hello. What do I do here. Bought a pair of shoes 4 days ago but the seller hasn't shipped yet and he is not responding to all of my messages. How do I get my money back. Somebody help

not received the item

Deari both the toys on november.In January i complain with seller(JESMILLSTHOMPSON89)He answer and apologize for delay becouse was in HOspital.He said that send back....After february i open the case,i try to escalate the case but ,after follow the i...

Disreputable advertiser

Cannot understand how e-bay can allow "Freeshipping.com" to advertise it service when there are som many negative evaluations and reviews. Many complained or never requesting the service, though discovered a regular fee was charged totheir accounts. ...

My purchase from 12 March 2017

Skip to main content eBay 1 This return was closed Got it. We noted that you closed this return on May 13, 2017. Here's what happened May 13 You closed the return Reason for closing Did not get any Makita noting to return and seller is gone with my m...

Do I have to pay postage when receiving return from buyer through GSP?

Hi all, I have just received a return request from a buyer through Paypal. I mistakenly described the item as the wrong model I am definitely at fault. My issue is that the buyer opened the dispute on Paypal and is asking for €22.50 (~£19.00) to cove...

Partial Refund

If I sell an item, and something goes wrong but me and the buyer agree on a partial refund, do i still have to pay 10% fee of what i orignially sold the item for???

Buyer Moved, ebay and paypal show old address

Sold an item and shipped it USPS Priority Mail. Printed label through ebay which provides the buyer with a tracking number. The buyer's ebay shipping address is the same as shipping address shown on the paypal transaction. Buyer has not left any othe...

Cross stitch kits to China and Russia

Questions for anyone:How will our eBay credibility be affected by overseas scammers, if we report them as scammers and they decide to give us a negative rating?What happens if we don’t ship to the international customers that have paid? How can we be...