Shipping

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shipping labels wont print 6/17/17

When i went to print my shipping label, i was unable to print as it was not showing. So i called eBay and they gave me a simple work around. If you have attempted to print any labels you will need to void them and start from the beginning. When you a...

Expected quick delivery - after a week and few days it apears that seller don't have item yet

I bought an item, and expected the delivery week ago, latest begining of this week. When I was buying, estimated delivery time showed 3-5 days. I was buying from German seller, as I am in Germany, and the item location was Germany, to ensure quick de...

Combined Shipping Discount

Tryiny to figure how to configure listing so that I can offer and apply discount on additional items added to purchaae. I currently list with fixed price shipping and want to maintain that but offer additional items free or a nominal increase that th...

Resolved! Children buying Without permission

My doughter bought something Without my permission and The shipping costs were 300$ itself. I've contacted The seller and waiting for an answer. Do I only Get The money the item is worth back or do I also get the shipping costs refunded as well?

Resolved buyer's issue, has not responded to case

I sold an iPhone on 4/24. Apparently I left the iCloud lock on the phone (I didn't know this was a thing) so the buyer opened a return case, which is fair. The buyer asked for me to unlock the iCloud account from the phone or they wanted a return. I ...

Didn't mean to hit "accept return"

I didn't mean to press the "accept return" button when I was sending my message to a buyer telling him I would not accept it, and now it says I accepted the return when I didn't mean to. How can I resolve this issue? I said no returns, so I'm having ...

Resolved! Ebay having trouble refunding the correct amount on FVF for returns.

FYI- I had 3 returns in the last couple of days, and my FVF credits were not correct. Make sure you check the fees are correct. Nothing like a Friday night home alone with Ebay on the phone.

International shipping Feedback

Can International customers hurt your scores with bad feedback?

Cannot purchase a shipping label or process orders for 16 hours now

Have not been able to process an order or purchase a shipping label for my Ebay store in 16 hours now since last night. Reported to technical support this morning about 3 hours ago and was told it was an issue for many sellers right now and a fix wou...

seller charging last minute 45 dollars ontop of the 75 already paid on the order is this how it is?

I PURCHASED A BUMBER AND AM NOW BEING TOLD I NEED TO PAY 45 DOLLARS MORE TO GET IT TO MY HOUSE FROM THE GREYHOUND STATION WHERE IT WAS DELIVERED TO, I DONT SEE WHY I HAVE TO PAY THAT, IF THEY WOULD TELL ME WHERE ITS AT AND IF LOCAL I CAN GO PICK IT U...

eBay Resolution: Seller will not take item, and need delivery to get refund

Hi, I bought an item, and it wasn't as described so after numerous attempts at contacting the seller, I filed a resolution request. After a few days, eBay stepped in, and they did not responded to them either. So I won the case, and used the eBay pro...

Resolved! A Major problem with a seller who doesn't want to provide a tracking number for an item purchased.

Good Evening folks, I've been trying for some time now to contact the seller that i have recently purchased an item from, the cost of item is $74.39 and the cost of shipping paid is $25.To ascertain the facts, the total cost paid for the item is $99....

Resolved! International buyer says she didn't receive the item

So I sold an item to India, and it had first class international. In the past post office would scan it untill the customs at least. This time they only scanned it accepted and left the post office. I thought I did my job. Now the buyer says she didn...

Global shipping wait time

Hello everyone. I am from spain, buy an item from a seller from usa 1 week ago. Shipping uses global ebay shipments. I've used it more times but now my parcel has been unprocessed since day 12. I've sent an email to pitney bowes here is your answer: ...

FAST AND FREE SHIPPING FOR ECONOMY SHIPPING??

I have items listed as economy shipping (1-10 days) and in the listing it has FAst and Free listed in green. I only use first class mail for these items as free and with the option to chose priority mail for cost to ship item. Why does it say fast an...