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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS Priority mail not tracking. Dropped off at THE UPS STORE.

On 9/18/17 at 8:10am, I dropped off two packages at THE UPS STORE. One of the packages was for UPS and scanned into the system. The USPS Priority Mail (EBAY) package going to Idaho wasn't scanned in all day/evening on Monday when picked up by the USP...

On Time Shipping Scan Pacific Time?

I know the first scan has to be by the end of the day within your handling time but is the cut off midnight in my time zone or Pacific time zone? I thought the PO clerk scanned both my packages today but the reciept only shows one so I'm hoping the s...

Resolved! This is what a USPS employee told me

USPS employee saw me coming in with 12 X 12 X 12 x 2 boxes under 3 pounds with shipping labels printed through Payal and made the comment "don't use blue receptacles for those size boxes( out in front of Post Office) because they can jam the receptac...

Getting sqeezed out of ebay via rules.

Well, I'm sure most of you feel it.Your only remedy is to charge more, about 20% - 30% more but that is if anyone is finding your listing to begin with. It's bad enough that there are 'how to get your ebay item for free' posts on the Internet.Of cour...

Bad Tracking Number. Fraud??

Hello, long time buyer. First time poster. I recently purchased some Gucci sandals for my girlfriend from a seller with a decent rating. Ive contacted the seller multiple times with no response, I purchased the item on Sep 11. It was marked as shippe...

Resolved! When the Ebay definition of "Used" conflicts with Seller's statements.

I often buy used electronic test equipment and lab equipment. The Ebay definition of "Used" states:The item may have some signs of cosmetic wear, but is fully operational and functions as intended.In many Ebay listings, Sellers will list the item as ...

Buyer wants a return because I shipped him what he did not want but bought

I sold someone 2 DVD's for Windows 7 OEM without a key as described.The buyer put in a compaint saying "defective" and so Ebay wants me to pay his shipping back.In the description the buyer says he is mad because I sent him only the DVD and he throws...

Resolved! How to ship oversized item

Greetings I have a 124 x 10 x 10 in item to sell. It is oversize. What is the best way to ship it? I saw someone selling similar item at abut 250 with free shipping so wonder how that is possible. When I tried fedex calculator it gave me minimum 1000...

Buyer Expects Delivery Within 3 Days

I have a buyer who purchased an item yesterday on BIN. I saw this morning that she sent me e mails last night as well as 1 ebay message saying she is leaving on a month long vacation in 3 days and needs to have the item before she leaves. I'm in WI. ...

International shipping specified when I created item but didn't show.

I am ebay.ca member I this was my first item for auction. I specifies free shipping for Canada and a set price for shipping to US but the US option does not show now that the item has been listed. I try to add the US option now and it will not allow ...

HUH? Buyer in TX wants to know why package is delayed!!!

Seriously! She didn't get flooded and can't comprehend why the tracking is not updating until yesterday. I try not to think people can be this "goofy" but then one has to come along and convince me. I really felt like saying maybe you should ask some...

DELIVERY TIME OR DELIVERY DATE

Hello. Im having trouble trying to understand delivery dates. My question is if a seller has the product in stock why do they take two weeks aprox to deliver the product. Im buying car parts and the seller says they have in stock but the delivery dat...

Resolved! Buyer lied about item being damaged after changing mind

Recently I sold an item which I knew was in perfect condition, and the buyer requested a refund saying it was damaged. I offered to send them a replacement for the piece that was broken, they said they didn't want it since they were an ebay reseller ...

Honest buyers? Or really lost in the mail?

I'm not sure the eBay policy for lost items is very fair for the seller. I'm seeing a huge increase in the amount of people claiming they never got their item. Pretty simple for the buyer to say it never arrived, open a case and boom..... Instant ref...

USPS Shipping Issues? Anybody else?

I ship lots of items everyweek. Both with Fedex and USPS. 99% of time everything works great. Over the last coupe of months I've noticed that tracking numbers aren't showing up for shipped items and we've seen a increase of items being returned from ...