Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Shipping labels showing price in the last few days

Hello. Is anyone else having the problem where their shipping label is showing the ebay discounted price paid for shipping? I have the checkbox "show shipping price on label" unchecked, so I'm now sure why this is happening now. This seems to have st...

Shipping paper printing from a non-techie and I am confused

I am confused about the current problem / solution. I am IE 11 and did NOT install a patch. (auto install is turned off). After I 'purchased' a screen came up similar to the old screen. I hit 'print the label button'. It opened a new tab and presente...

Printing Shipping labels no longer allows me to customize the margins.

Starting today 6/17/17 when I go to print a shipping label, I no longer have the option to change from portrait to landscape and customize my margins. Did something change? I have tried Chrome, IE, Edge, and Firefox. This is really annoying as I was ...

My USPS Priority package was lost in transit.

I need your help. I sold and sent my new Macbook 13 inch 8G 256 SSD ($999 plus shipping fee) by USPS Priority with confirmation on May 23. But the tracking has shown that it is in transit to destination since May 23. I filed a case to USPS online and...

Resolved! Selling a pair of speakers - can I get the shipping discount on two separate boxes?

I want to list a pair of speakers but they have to be shipped in separate boxes. Can I get the shipping discount on each box? How does that work?Thanks

I Would Like To Have A Choice Of Charging A Restock Fee In Percent or Dollars....

I would like to see a choice given for a restock fee in dollars and percent. Sellers choice. Some of my items are $200- $300 and even 10% would be too much to charge someone for a restock fee I think.I would like the choice of a dollar amount. $5, $1...

eBay policy unfair to sellers

I am trying to find out where I can set up a return where I DO NOT pay the shipping because the buyer has failed to read and understand properly what the auction was for, it clearly states a set of trading cards, nowhere does it mention a box include...

how to select USPS first class shipping?

I'm just starting and using the basic form to sell right now. I found how to show and selects from all the shipping services, but it doesn't show USPOS first class. Why is this and is there a way to select first class mail.

I received replica watch

Hi all, I faced and issue with a seller in ebay, I purchased a watch and ship it to my address in Bahrain, when I opened the box I surprised , I received replica item (MK6326) , I tried to raise a complaint within ePay and seller accepted the return,...

reurn parial quantity

I have someone who has sent ma a message that 3 out of 10 of an item they bought does not work. I just want to know when they request a return, I accept returns, after they start a return for item defective reason does the ebay form allow for them to...

Label printing problems

Thanks to all who posted with information on printing labels. I appreciate the help. Many many thanks.

Shipping Business Policy ERROR why???! :(

Hello I already ask eBay what happened but i don't receive any answer yet.. and i am very stressed because of this, i always use the same Business Policies, and now appears this ERROR: It looks like there's a problem with this listing.Business polici...

Resolved! Voided USPS shipping label

hello everyone. in the label confusion of the last few days i have accdently voided a label that i ended up sending out (its a long story) im thinking usps will just decline the void request . any thoughts??? THANK YOU SO MUCH!

USPS skipping scans and the new rules

Well I am ok with the new posting tracking rules but what do sellers do when the PO folks forget to scan? There were 4 sent today that should have been scanned twice already and nothing. I guess ebay sees that as my failure. Anyone else experience th...

Resolved! How can I offer free to other countries?

Hello everybody. Well, that is what i need to solve now, i want to include other countries free shipping on some of my listings and I can't see how can i do that. But, I checked others than they have free shipping outside. I hope somebody can give me...