eBay

Seller won't refund until I remove negative feedback

I purchased an item. The seller was way late getting the item to me in which time, it was necessary for me to buy the same item from another seller. I eventually received the item and returned it to seller and left negative feedback, something I have...

Buyer wants refund...But lack of contact

So basically; I had sold my Wii U. And the Buyer received it on Friday of that Same week.When I sent it off, the item was in 100% working order. Skip forward to almost two weeks of them receiving the item. They message me saying the item doesn't work...

Local pick up

AS A SELLER OFFERING LOCAL PICK-UP, HOW DO OR CAN A SELLER PROVE THE BUYER GOT HIS ITEM? SHOULD I CREATE SOME TYPE OF WRITTEN FORM THE BUYERS SIGNS? WHAT HAVE YOU DONE?

buying an item

I like to buy my products on ebay rather than Amazon because of the convenience to pay with paypal.what i don't like is when i spend my time looking for an item from a respectful seller who offers fast and free shipping,buy the item and the seller qu...

we had problem getting paypal payment authorization as the billing agreement was cancelled.

If you see this error message when trying to pay for shipping label using your paypal: "we had problem getting paypal payment authorization as the billing agreement was cancelled." The solution that worked for me i quit the browser i was using (Chrom...

Did you ever noticeably says to inspect returned items-WHY BOTHER

Got this notice today:Once you inspect it, please view the return details to issue a refund right away. Why bother when the seller has to accept whatever is returned even if it is trash. Seems hypocritical of Ebay when they always believe the buyer a...

AN APPEAL ON THE CASE OUTCOME

I had a buyer say that I didn't describe the item correctly ( an old fountain pen). It was a damaged pen to begin with and he wanted me to share in the cost of buying a new cap for it. The damage he described was so small that you could only see it w...

Buyer claims package not received but delivery confirmation says it was delivered.

I had a buyer claim non delivery after 2 weeks from shipping date. Tracking shows that the package made it to the customers local post office but was then forwarded. After checking into it, I found that the customer was the entity that put in the for...

overseas return tracking problem

I shipped a package to Israel,it took 2 months to arrive.Buyer then claimed INAD and open a case with Ebay.He returned the package from Israel and Israel post office tracking shows it has been delivered,but I do not have it.The RETURN status in MY EB...

Seller sent me a return label with the wrong addresses, and I have no option to ask ebay to step in

Hi, I purchased something from a seller and recieved an item that was different from the one pictured, so returned the item. The seller approved the request (which REMOVES THE ABILITY TO ASK EBAY TO STEP IN AND HELP), but sent me a shipping label tha...

Can a buyer keep an item if he claims it's not as advertised and has his $ back. Says Ebay said so?

First Class International prices

Twice recently I've had unhappy customers request order cancelation without paying, because they were unhappy with the cost. Both claim they've recieved packages from the United States that were significantly cheaper.Most recently, a 6-ounce large en...

over paid shipping

i was charged $5 over for some comics thats seller turners36 sold me .... he charged me $8 for shipping but used media mail which any seller knows its less than $3 will ebay get me the over charged $ from shipping or will they force the seller to pay...

Buyer sent back item after I denied the return request.

I clearly list my items with no returns accepted. This one buyer bought an item and she did not realize it was the wrong part she needed. So she requested a return, I denied it and she sent it back anyway. I contacted eBay and they said I do not need...