Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Buyer wants me to combine shipping but I have been burned on this before. What should i do?

Twice I have combined shipping and the buyer has reported me as not received item. So i end up sending a refund for one of the items. This buyer is asking me to combine 2 items. What should I do? is there anyway to protect myself from them saying the...

bulk shipping keeps freezing? is it cause i want insurance?

I've tried 3 times today to combine two orders on the bulk shipping page and add insurance, and then I keep a yellow bar that says "processing 1 of 1 shipping labels" and nothing happens... this time finally a page popped up that says "We're having t...

Return Shipping Cost - Seller is responsible

Hello eBay community, I have a question about a return. I am the "Buyer" here. I have bought an item and it was different from listing. I started a return and "The Seller" accepted it. eBay says the seller is responsible for return shipping and the s...

eBay calculated shipping about $35. Actual cost was about $17.

I don't have a lot of experience with calculated shipping. When I had a snowboard to list, I had to create calcualted because I figured it would have extra charges for the size (it didn't really) and I didn't know how far away the buyer would be.So I...

I'm giving up with ebay shipping

I've been on eBay 20 years and also have been selling for almost as long. These new seller rules for shipping are really over the top. I'm a power seller and appreciate the discounts you get. I need to take a break. I sell 10-20 items in a week: item...

Still haven't recieved my refund

I bought an item about a week ago, and before sending it, the seller just deactivated his account. So I went through the resolution center and my case was reviewed positively, and ebay said they would send me a refund within 48 hours. That was on Thu...

Question on SmartPost rates

If you don't like SmartPost, back out and go to another thread please. Why is there a $7 jump in the SmartPost rates when the identical box is 9lb 1oz, vs 9lb. Ran into this twice recently where the item was under 9lb, but the buyer ordered a second ...

What size packaging for the cheapest price?

I am new to this. I see ebay provides a way to purchase postage/shipping USPS through the site. I am shipping leggings and/or shirts. What is the appropriate package size to order to get the 3.00 shipping price

Resolved! I bought a new quilt on ebay for 69.99, when received it, it had a price tag of 29.99

I am an ebay seller & also sometimes buy things on ebay. I purchased a new Debbie Mumm quilt from a seller for 69.99 plus 12.99 shipping. When I received it, the labeled & sealed quilt bag which the quilt came in had a Copyrighted Trademarked" Christ...

Shipping issues

I purchased an item that was listed as a buy it now with free shipping. I was not originally charged for the shipping, however once the mail man came to deliver the item he said that the seller didn't pay for enough postage and that I had to pay for ...

Item I bought is fake

I bought a NuFACE machine that Seller advertised as a NUFACE. When I received it an extra tool I had bought for it didnt fit on it and work so I sent the extra tool back telling Seller it was defective because it wouldnt fit right on the machine. Sev...

STAY AWAY FROM ESTAFETA MEMBERS

En pocas palabras, es un pésimo servicio. Mala comunicación, el sitio web no actualiza el status, no te avisan cuando es momento de pagar, tampoco si requieren de comprobantes, CURP o RFC, todo esto tienes que adivinarlo y resolverlo tú mismo, de lo ...

ebay's Global Shipping Program (question)

Can you charge shipping when selling using the Global Shipping Program? From what I remember you end up shipping to ebay's shipping centre but you don't have the option to charge the buyer for shipping even though are paying for it yourself.

Resolved! Why don't sellers take returns

I bought something on eBay last week and it was the wrong thing. The seller did not know the color of the Vera Bradley pattern and all they knew were the dimensions and they were also wrong. now I am stuck with the product because the seller doesn't ...

Buyer wants me to refund shipping since it is taking longer than it was supposed to for delivery

Am I somehow liable for slow delivery by USPS?My buyer wants me to refund the shipping because he didn't receive the item by the USPS stated date.I shipped it on time and everything, the package just took a detour clear across the USA for some reason...