Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Question on SmartPost rates

If you don't like SmartPost, back out and go to another thread please. Why is there a $7 jump in the SmartPost rates when the identical box is 9lb 1oz, vs 9lb. Ran into this twice recently where the item was under 9lb, but the buyer ordered a second ...

What size packaging for the cheapest price?

I am new to this. I see ebay provides a way to purchase postage/shipping USPS through the site. I am shipping leggings and/or shirts. What is the appropriate package size to order to get the 3.00 shipping price

Resolved! I bought a new quilt on ebay for 69.99, when received it, it had a price tag of 29.99

I am an ebay seller & also sometimes buy things on ebay. I purchased a new Debbie Mumm quilt from a seller for 69.99 plus 12.99 shipping. When I received it, the labeled & sealed quilt bag which the quilt came in had a Copyrighted Trademarked" Christ...

Shipping issues

I purchased an item that was listed as a buy it now with free shipping. I was not originally charged for the shipping, however once the mail man came to deliver the item he said that the seller didn't pay for enough postage and that I had to pay for ...

Item I bought is fake

I bought a NuFACE machine that Seller advertised as a NUFACE. When I received it an extra tool I had bought for it didnt fit on it and work so I sent the extra tool back telling Seller it was defective because it wouldnt fit right on the machine. Sev...

STAY AWAY FROM ESTAFETA MEMBERS

En pocas palabras, es un pésimo servicio. Mala comunicación, el sitio web no actualiza el status, no te avisan cuando es momento de pagar, tampoco si requieren de comprobantes, CURP o RFC, todo esto tienes que adivinarlo y resolverlo tú mismo, de lo ...

ebay's Global Shipping Program (question)

Can you charge shipping when selling using the Global Shipping Program? From what I remember you end up shipping to ebay's shipping centre but you don't have the option to charge the buyer for shipping even though are paying for it yourself.

Resolved! Why don't sellers take returns

I bought something on eBay last week and it was the wrong thing. The seller did not know the color of the Vera Bradley pattern and all they knew were the dimensions and they were also wrong. now I am stuck with the product because the seller doesn't ...

Buyer wants me to refund shipping since it is taking longer than it was supposed to for delivery

Am I somehow liable for slow delivery by USPS?My buyer wants me to refund the shipping because he didn't receive the item by the USPS stated date.I shipped it on time and everything, the package just took a detour clear across the USA for some reason...

Resolved! Buyer rejected package

Fairly new seller on eBay and have only had one bad experience with a buyer. I’m a little baffled of what I should do I’m this situation. I sent the buyer his package in a batch I had to send off to the post office. I first had a bit of a concern whe...

partial refund

Seller offered a partial refund, the first was refused and the second, through Ebay email was acceptable. The seller has stopped communicating with me on how to proceeed.

Resolved! Buyer Return Shipping Options

I bought a vintage camera from Japan (I'm in the US). It's defective, so it's not as the seller claimed - a working camera. Listing says buyer will accept returns within 14 days. No problem there, but buyer is responsible for shipping charges.Interna...

Shipped International thru KY - buyer refused

Sold a NWT purse to an international (Spain) buyer, shipped thru KY. Buyer said received, but then she refused package because it was opened. I'm suspecting that the package was opened by customs. That was three weeks ago. Haven't heard from the buye...

Resolved! USPS Retail Ground Tracking?

Hi all, I bought an item and it was shipped USPS retail ground, my problem is that the tracking number that the seller provided is a 10 digit number like this: 814XXXXXXX I've never seen a tracking number of that sort but granted I've never had somet...

Resolved! Medium Priority Shipping Box option.

Man,it seems I spend more time on this board lately then I do actually posting items.So many issues and ticks lately The latest (This morning) is when assigning shipping to a product using "Calculated Shipping", the only Flat Rate option is Large Pri...