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Resolved! A question about returning an item on ebay

Just a simple question. I had a buyer protection case judged in my favor and need to return the item, but I'm slightly unclear on the date given to me. The return case says: Instructions1. Ship the item to the seller by July 112. Print an eBay label ...

Seller wants to refund me part of the shipping, but only if I change my feedback

I bought some small items a few weeks ago. The seller charged $4.99 shipping. The items were supposed to be here on June 16th. It came one week after the expected date. It arrived in a cut up manilla envelope that was taped around the open ends, and ...

USPS Priority Shipping not 1-3 business days

I purchased an iPad Air 2 128GB on June 17th and it shipped on the 19th. It shipped with USPS Priority Mail which should take about 1-3 business days and the seller was only a few hours away from my house, so I figured it would arrive fairly quickly....

User avatar by Adventurer
  • 535 Views
  • 7 replies
  • 0 helpful

I did an Item swap, I keep getting a Issue Refund Email

My son was selling some jeans on my account. He shipped the wrong pair to a customer. Customer contacted us and we covered the shipping of the wrong pair back to us. Once we received the wrong pair, we shipped the correct pair. Customer received corr...

User avatar by Enthusiast
  • 341 Views
  • 3 replies
  • 0 helpful

Ebay threw me

I bought the product Asrock H110 Pro BTC + (112450756789), paid for. After half an hour the seller WITHOUT MY CONSENT RETURNED MONEY AND CANCELED THE ORDER. The result is 300 eur stuck in paypal for a week. The item is not received. Ebay does not all...

User avatar by Pathfinder
  • 459 Views
  • 5 replies
  • 0 helpful

tracking number

hi I send this mesage to the seller & the seller is not replayin - Hi, I was just wondering if my item will still arrive by the estimated date, which is Thursday? because the according to the tracking number it doesn't look like it was shipped out ye...

User avatar by Adventurer
  • 433 Views
  • 5 replies
  • 0 helpful

4th of July is a federal holiday - NOT according to eBay!

I see several incorrect shipping times on my sold items, some of them even marked "Ship by Tuesday, Jul 04", though it is a federal holiday and shouldn't be counted as a business day. I'll be getting several UNFAIR late shipping black marks due to th...

Seller not responding to me after I bought the item, help!

Hi guys, Sunday I've bought an item for 73,60 dollar and I paid for it immediately through paypal.That same day I sent the person an email about how excited I was, and was curious when he/she is going to ship.Monday, no reply, I go check the item, an...

Is this standard practice for how eBay handles returns now?

I recently sold a pair of two-way radios. Prior to shipping the items, I noticed the buyer had exactly 0 previous eBay transactions, which is usually a giant red flag, but since the payment had gone through, I decided to proceed and ship the item to ...

User avatar by Adventurer
  • 588 Views
  • 6 replies
  • 0 helpful

How do eBay and PayPal get away with theft!!! Who makes the decisions - only eBay wins

I have been a member of ebay since 1999, never had any bad feedback or problems with a buyer or seller. In April this year some buyer decided to complain his items I sent arrived damaged - this was not the case. He actually agreed as much but said th...

Seller threats and punishment for refund request through ebay.

I purchased a netbook from an ebay seller, and have discovered since purchase that the item listing and item sold were a mismatch (CPU speed on actual unit is slower than mentioned). The seller page insists on dealing outside of ebay for exchanges, b...

Resolved! How can this be " case closed without seller resolution "?

I had a buyer open a return stating that for part of the purchase, I mailed the wrong item. (4 Ink cartridges and supposedly one was the wrong one). Let's just assume he is right. I asked him to send a pic of the items he received from me so I could ...

Refund Due Date

I had sold some wheel spacers correctly detailing everything about them in the sale post with no returns accepted. About a month after a customer bought the item, he states it's the wrong size and he was mislead, even though that isn't the truth. He ...

User avatar by Adventurer
  • 329 Views
  • 2 replies
  • 0 helpful

Resolved! Lots of confusion about Insurance payouts

A few days ago there was a VERY long Thread in which many posters advised a new seller to obtain insurance on some of her transactions. Several posters said this would protect her when an item was damaged in transit.And that the seller would not lose...

So i was tracking an item shipped from china, ebay pop up said handed over to customs 10 days ago

Then by chance i placed my mouse over the Chinese tracking number in the pop up window and it was a link to more detailed info at USPS ! wish i knew about that before? Why didn't the ebay pop up include the rest of the tracking updates? So that same ...

User avatar by Adventurer
  • 286 Views
  • 1 replies
  • 0 helpful