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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Global Shipping Program

I had a order for $15 go through via the global shipping program to Canada. I charge no shiping as it is built into the price. My buyer gets charged $14.62 for shipping. I called Ebay, they said that the charge is for the shipping from the shipping c...

Ebay stopped writing me emails

A while ago Ebay stopped sending me mails to my account, check the filters of my mail and nothing comes out there. So I do not get sales information or emails with user information.What can i do?

This guy wants to return an item because he says "not working" doesn't mean "broken". UNBELIEVABLE

On ebay 263217343427, is this guy's complaint below for real or is this some type of joke?? Here's what he wrote: No where in the description does it say BROKEN: "I am selling my Dell M6600 laptop. You get just the laptop, one battery, and that is it...

Local Post office

I am at my wit's end dealing with our local post office.When my regular post man is away,his substitute performs so badly I sometimes wonder how he keeps his job-when I schedule a pickup,he would not come to the door,if it is pickup in the mail box,h...

USPS package delivered to and signed for by someone else?

Hey guys,So I bought a MacBook Pro 13" Bundle on eBay and the seller went through a lot of effort to answer my questions about it and send it out to me asap. I was waiting at home today before I left for class and had a notification on my phone sayin...

Resolved! How I can to prove that item from seller is bad to ebay ?

I got not working battery for my notebook. Battery is not charging. How I can to prove that it is truth to ebay resolution center if seller sad : "We are not responsible for postage (return and re-send)" . ?

Buyer Cancled Order

So a buyer bought an item from me and I shipped it out yesterday so it's on its way to buyer. He messaged me 5 mins ago saying he wants to cancel his order. What do I do?

I inadvertently shipped two different items to the wrong Buyers

I sold two similar items a couple of days apart but mixed up the shipments to the two Buyers. Once I realized my mistake I asked each buyer to send me a return request. Both sent the return request, but only one returned to incorrect item. The other ...

Is there a way to request a partial refund through eBay?

Kind of a unique situation for me. I bought some computer stuff on eBay recently, and when they came in the mail I realized the seller had sent me the wrong item. I messaged him, he said yes it was his mistake and he mixed up my order with someone el...

Retracting a partial refund offer

Having a nightmare with a member who I am guessing is a serial returner/ abuser of the money back guarantee.Background:Sold a high end travel case. Didn't have best offer option but she pestered me for a few days for a discount, I added best offer an...

What do I do?

I sold an item to someone at the end of September and promptly mailed it to them. It was brand new, never used, still in the box. They immediately, upon receiving it, claimed it was defective and rudely demanded a refund. I accepted the return and wa...

Cannot send USPS International First Mail Package Registered. The system in CA cannot accept it.

Do you have similar problem? Trying to ship some during days at USPS locations.

Why its time to Leave eBay, 2017 Fall seller

After 15 years small time buyer/seller its been a pleasure.I've met the finest traders large and small.The new user agreements (sellers mainly, buyer too) have put us into catch 22's.clearly exceptions are being made for big sellers, and the little g...

Return and request for refund

Hi,I bought 2 electronics boards from a selling out of Hong Kong and the board was not functioning and i have shipped it back asked for replacement or refund. The items are currently at Fedex deport as the return address and phone number is not conta...

Shipping Item Without Packing Material

I have a buy that has told me to ship his items in a box with no packaging If I want to save on the cost of shipping as he "does not care if the items are damaged" and is "Just using them for parts" Will I be held liable if ( They will get damaged) t...