Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Someone please HELP!! This is my first transaction & tracking!

I paid for a couple of books, and when I try to track my package on USPS it says my "Item Accepted for Initial Process". It has said this for since the end of July. What does this actually mean? Do I have anything to worry about?

Seller cancelled an auction I won

I won an acution a couple days ago and paid for it, however today (after the seller marked the item as "shipped") I get a message it was cancelled and the seller tells me the shipping is way more expensive than he thought. What gives? The listing cle...

USPS missing its destination.

I shipped a package via media mail from California to Utah. The item tracking updates have halted and last states that on August 2nd the item was at a regional facility in North Carolina. This went way past its destination. Is this a common occurance...

bulk edit shipping msg "Please provide the correct information in the highlighted fields."

08-01-2017 03:49:11 PMHi, I've tried 5 times now. I've tried in IE11 and Chrome ... I select all items and go to domestic shipping and put in the accurate info then click save and all I get is a red message Edit domestic shipping "Please provide the ...

eBay auction

I've never bought anything via eBay auction. There's An item I'm watching that is listed with free shipping however in the description it says it's up to buyer to coordinate shipping and pay for it. Is this normal for auctions on here?

Classic site will not load

I have 3 international packages to ship and I cannot access the regular webpage/classic site. The app doesn't have an option to print internationally. Please help!Lisa

Found out the SD card I bought is counterfeit, now what?

I bought a "genuine and authentic" Samsung EVO 128GB SD memory card from a seller here on ebay in January. For the first couple of months it worked fine but now I can't play back any video's or music I have loaded onto it. When I went back to the sel...

Merchandise delivered was not what I wanted

Sold 2 BIN IPR items to same buyer - Only allowed to print 1 shipping label?

Is this normal? I sold 2 items that were BIN w/ IPR to the same buyer. Each had free shipping. Ebay combines the 2 sales and only offers me the option to print 1 shipping label for a combined package. I don't like to combine shipping. I prefer that e...

Resolved! Don't use fedex tell your sellers not to use

Fedex is the slowest shipping and will damage the boxes and won't take responsibility for what they did. My item from California was shipped Monday morning and with fedex it won't be here till Tuesday so 8 days for fedex to get a item from California...

Resolved! Shipping Labels generated by eBay/PayPal may contain errors - Seller must check!

I recently sent an item out using an eBay/Australia Post prepaid shipping label without very carefully checking it. The line with the street address was missing, so the item was not delivered. The tracking info via the PayPal site showed the correct ...

Resolved! I have a shipping problem

I live in the Middle East and I want to sell,and I do not find a way to ship from my country to any country in the worldwhere the way I do it give me wrong help

Resolved! Damaged item, refund has been paid, insurance reimbursed, seller has stopped communication

I purchased an expensive item that was damaged in shipping. Ebay refunded me the purchase price, the seller collected the insurance claim. I still have the item and have looked into getting it repaired. Seller sold this item for a friend, as he (sell...

Resolved! Where Do I Go To File A PayPal Claim?

I need to know where to go to file a PayPal claim. (against eBay seller) I do not want to go througyh eBay. Just PayPal. Can someone give me a link, or do I go to my PayPal account to find it? It is not the resolution center on eBay correct?

Resolved! As a Buyer How do I print a return label on the Ebay site?

I bought several tops and need to return a couple of them. I want to print a label from Ebay. Is there a way to do this or do I need to go to the USPS site? Thanks!