Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Order hand delivered showing "Shipping overdue"

I hand delivered an shipment to a customer that is local to my area. I have no tracking number as I did not use a shipper. How do I modify an order to reflect shipped?

How do you change the default setting on shipping service?

Whenever I create a listing and go to put in the shipping service, the default is always USPS priority. Now that USPS ground has insurance and is slightly cheaper, I usually prefer to use that one but I do not know how to change the default to that s...

Can we get a New Updated 20204 USPS Shipping Flow Chart??

This is a GREAT Flow chart from last year's July price increases. No idea who did it originally, but sure do wish we could get a new one for the new prices kicking in July 2024.

How do you make money with international shipping?

Hello there! I'm looking for advice on how to update my shipping policy to make international shipping the buyer's responsibility. I recently had an item sell for $17, and I was shocked to find out that it cost me just as much to ship it internationa...

Anyone Experiencing Long USPS Delays and Packages Taking wrong routes?

Hello, I have been experiencing a lot of delays with USPS during the last few weeks, I had packages sitting in the post office for days with tracking showing (USPS in possession of item), but no updates or progress for 3 or 4 days. Also, many times m...

Sellers stealing USPS free shipping supplies to use as internal padding

This seems to be rampant these days - sellers taking free USPS supplies, such as bubble mailers and boxes, and using them as packing material. At least 1/3 of my stuff I buy comes this way, and today I received the most obnoxious example yet. I bough...

Shipping and getting charged undercharges HELP

So, I used to sell on Ebay back in 2000 but now it is a different system, and I cannot get a handle on shipping. I have been trying to ship with a flat rate; however, I am getting a lot of undercharges. I need to go in and correct ALL of my current a...

Resolved! refund on shipping

There have been multiple times when I have had to cancel a label because the weight was wrong or because I mistakenly shipped priority and wanted to change to ground. Despite choosing "void label" and "problem with the label in the store," I don't th...

New Shipping Policy

Tonight I sold something that I had put as 4 pounds. It actually weights 3 lb. 7 ounces in the box. The box was smaller than I had put down. The buyer paid less than I can ship the item regardless of USPS advantage, Fed Ex or UPS. This makes me very ...

UPS up charge for dimensions

I just read a thread about FedEx pulling a bunch of scams on people where the weight is off or the dimensions are off a little. I have had worse experiences with UPS and it’s starting to **bleep** me off especially since I usually use uline boxes. I ...

eBay International Shipping (Delivery To Hub, Being Paid, "Not As Described" Claims)

Anyone had issues with shipments to an eBay hub not being scanned by the carrier upon delivery? Shipments to freight forwarders can be dropped in bulk and not individually scanned. If so, what carrier was involved for you?Has anyone had a shipment da...

Resolved! Confused on Shipping selection

Ok, I've not run into this one before. I sold an item, a pair of scissors, ( 9 ounces packed) and on the Shipping page is says, the buyer selected "Media Mail".Which obviously I can't send them "Media Mail" so had to use "Ground Advantage" as "First ...

information on a purchase transaction

Need to verify information on a vehicle purchase

Overcharge

I was overcharged 62.00 for a shipping ticket. Crazy. I voided it immediately and waiting for refund. So frustrating. How long does this take and I would like to know why this happened

Has anyone had their box measurements change ?

So on one of my stores I have notice when I go print shipping labels the box size is different than what I entered when I listed, I have a generic size I type in 12x12x12 and I have had 3 listing now that have got changed to the same 17x13x9 which is...