Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

FREE shipping

I've recentley started offering free shipping. Is there a way to see the total that I have spent on labels without me having to manually keep track?? I can see in the lables section each price per label but I am wanting a total amount I spent. Thanks...

Resolved! Shipping from China

I know it takes awhile to get items shipped from China, but this is strange. I ordered some artificial plants, two different sellers, the first batch arrived within a few weeks, without tracking. The second batch is stuck somewhere. It got to Los Ang...

Global Shipping Issues ( Ebay Motors, Parts and Accessories )

Hello I am reaching out to the community here. I cannot seem to get any strait answers from Ebay to help resolve my issue. My issue is with my products simply being offered on the GSP program. It seems all of my listings are only being offered to US ...

eBay Guaranteed Delivery - Dedicated Discussion Board

Hi Community, Today we launched sign-up for eBay Guaranteed Delivery for qualified sellers. If you have questions that aren't covered on the site or in the FAQ's you can post your questions to our new dedicated discussion board. Thank you.

tracking number winit with no information? what should i do ?? help!!!!

hi guys i bought some itens in 10 august (26 days ago) and the seller priveded an tracking number with 30 numbers , but the ebay still showing the same message until know"The seller has provided a tracking number. The tracking status will be updated ...

Calculated shipping doubling amount

Hi,I know calculated shipping is a frequent flyer here so forgive me if I missed the answer. I've had a really good run using FedEx and calculated shipping for my bigger items. I never expect a penny for penny match but it's gone pretty well until re...

User avatar by Thrill-Seeker
  • 357 Views
  • 6 replies
  • 0 helpful

enquire

I want to know if ebay can ship to Ghana and if i can pay for items with my visa card?

GSP & Return to Sender - Invalid Address

Hi, maybe you can point me in the right direction, I've been waiting for a purchase was supposed to be shipped via GSP but I got a message that the shipment is being sent back to the seller because of an invalid address. Yesterday I received 3 contra...

User avatar by Adventurer
  • 730 Views
  • 8 replies
  • 0 helpful

I bought defective merchandise and cant get it resolved

I bought a 'new' Nikon camera in March. Within 2 weeks we discovered that it didint work properly. After three emails to the seller, they told me to contact Nikon. Nikon sends me lable to send to their warranty center in Illinois. They lose it for ab...

Mailed a package a couple days late than the mailing date on the label, will it get processed?

So I accidentally printed the wrong mailing date on a package, the mailing date was July 29th and I put it in the drop off box late on July 31st night. I put it in along with other packages, which I have tracked and have been processed. However, this...

Error at the ebay shipping center in Erlanger

I bought an item via the global shipping program. Received the package but what was inside was not for me. A bought a topps star wars card and received a small auto part(fuel/gas door hinge). I know it,s not the seller error. The error was made by so...

User avatar by Pathfinder
  • 267 Views
  • 3 replies
  • 0 helpful

eBay's tracking doesn't work

About a month and a half ago, i bought something, the tracking seemed to work, untill June 26th, where it got to "Handed over carrier/Left for destination". The tracking was updated properly on the tracking services the post offices give (both my cou...

Resolved! Confused about a return shipping label.

7/16 a customer ordered a bathing suit from me, and after recieving opened Snad. Which was not true. I also accepts returns, she just didn't want to pay return shipping. Doesn't match description or photos(reason for return) CommentsColor is differen...

message stating only received one record not two

A buyer states they received only one record though the auction stated two records. I was messaged today about his. It turned out this person had the wrong seller (I shipped both records to another buyer) and I messaged this person back. However, thi...

Seller refuses to give me tracking number

I bought an item winning the bid. Before that I asked the seller does the postage include the tracking number. He answered YES and also noted that there will be microchip for additional tracking. I was very pleased and agreed to pay 20+$ for postage....

User avatar by Rising Star
  • 1267 Views
  • 4 replies
  • 0 helpful
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