Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

refund return

Hi ebay hasn,t got back to me after they said they would send me a email about myreturn Package labelHi can you send me a return Package label ,you did say i would get it by the 9 .10.17 which was yesterday? I sent them a email today but they have no...

Will Postal Code (Zip Code) save me?

I recently bought multiple items, i accidently sent the shipping adress wrong, the province and address. my postal code (zip code) was correct, will i recieve my item, if not how far will it go?

Providing a Return Label

A customer wants to return an item to me the was damaged ( I have insurance on the item) but how do I provide a return label?? I tried to reverse the addresses on the original "print a label" page, but that did't work as some of the fields were block...

USPS removing online ship discounts retroactively, billing counter rate to PayPal as unpaid postage

Every time I tried to ship by ebay, it would fail and my paypal ebay shipping agreement is locked to INACTIVE. So, I began shipping directly from Paypal which also provides the discount on shipping. all was well until last week every time I go to shi...

declaration

Hello there..I have got an email from ebay resulotion center what saying that I asked from to sellers a refaund for the same itemSo I"m writing for exaplain:I bought for mistake the same item from to sellers , but I pay attention for it just after I ...

Question on Shipping Fees

I sell classic US postage stamps, Nearly all my listings are auctions, and all of the auctions begin at 99 cents. On occasion an item will sell for that minimum, or perhaps in the $2 - $9 range. Others sometimes sell for $200 or more. I've been charg...

Resolved! Proper procedure for returning an item that was dropshipped from Amazon?

I just ordered a pair of shoes here on eBay, but they actually arrived as a "gift" from Amazon. I have read about Amazon dropshipping before and understand it's not against eBay policy, so no issue there. However, I would like to know the proper way ...

Return - tracking says need to schedule redelivery?

I have returned an item under a seller's return policy, so I used eBay's label with the payment for the label coming out of my paypal. I noticed it was taking quite a bit to be delivered, so I just checked the tracking and it says delivery was attemp...

Postal holiday on Monday, October 9, 2017 -- Columbus Day aka Discoverers Day

Just a reminder -- Monday, October 9, is a postal holiday. No pick-up, no delivery. It's Columbus Day, which on my calendars is called Discoverers Day. The complete list of 2017 USPS postal holidays is: Monday, January 2 New Year’s Day (observed)Mond...

Print another label for this order question

If I send one order in 2 boxes, labels printed thru ebay, I assume I will get 2 different tracking numbers? Or should I not assume that? Will both of the numbers go in automatically? If I have to manually enter the 2nd tracking number will I have to ...

ebay USPS postage not uploading tracking to PayPal

I noticed earlier that none of my USPS postage tracking numbers are being uploaded to Paypal for the last couple of days. When I try to enter them manually, it states "We're experiencing technical difficulties" so I can't upload the numbers. Anyone e...

Free shipping, newbie question

Hey all, So I have been selling some used home items and charging for shipping with Priority Shipping (no auction, all Buy Now). But now I want to sell some other stuff (no auction) and offer free shipping which of course I would build into the item ...

The item I just bought was removed. What do I do now?

So I just bought an item for a deal that was really too good to be true. It had a "Buy Now" option and I used it. Shortly after, I recieve an email from eBay saying that the item has been removed. I also noticed that the seller removed himself from t...

Can't figure out calculated shipping and now I'm worried...

because a lot of my items are selling... and I'm afraid I'm really going to get raked on the shipping! I'm selling scrapbook supplies. If someone were to order, lets say, a sheet of rub on decals (which I would put in a larger... not huge... envelope...

Resolved! Shipping to china /etc Scam??

I shipped an fairly expensive item to a person in china first class 2 months ago and right now it still shows it is in transit, the buyer complained that it never arrived and ebay made me refund the buyers payment . Now I'm out the product and the mo...